1. First of all, Chinese public education is not refundable, which can be handled through consultation with Chinese public education institutions.

Secondly, if negotiation fails, you can complain to the consumer association. The failure of educational institutions to refund fees is an infringement on consumers' rights and interests, and complaints are handled by the consumer association or its subordinate branches where the defendant is located.

Finally, you can bring a civil lawsuit to the court to safeguard your legitimate rights and interests.