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What do you mean by voice outbound?
Voice dialing generally refers to automatic dialing through voice technology, and tasks such as telephone dialing, return visit and SMS payment can be completed without manual intervention. It uses popular voice technology, automatically dials the designated number, plays the preset content to users according to the preset process, and carries out real-time data management and statistical analysis through the cloud call center. Voice outbound can be widely used in government affairs, enterprises, finance, e-commerce, education and training.

Voice outbound is an efficient and convenient customer service solution. It can replace tedious manual calls, make calls automatically, and realize intelligent response, transfer, total recall and other operations through artificial intelligence technology, so as to provide high-quality customer service quickly. Compared with the traditional customer service mode, voice outbound has the characteristics of intelligence and automation, which can greatly improve the efficiency and quality of customer service.

Voice outbound can also be used for marketing promotion. It can push the data to the designated audience by SMS, voice, email, etc. , convenient and fast advertising content, improve brand awareness and sales revenue. In addition, voice outbound can also track and analyze the marketing effect in real time, understand the real-time changes of the promotion effect, and adjust the promotion strategy according to the data to realize the scientific and accurate marketing.