If Apple's education preferential certification is wrong, you can contact customer service staff. According to the relevant public information, if the certification is wrong and the review of educational preferences fails, the official personnel will be contacted for handling. Re-certification method:

1. First, enter the official website of Apple Preferential Education, and click unidays to verify.

2. Then click Continue.

3. Select your address and continue.

4. Then agree to all the above contacts, and then click Agree to continue.

5. After agreeing, enter your identity information to register, and then click Join Now.

6. After joining unidays, enter the name of the school and continue.

7. After verification, enter the email address to be used.

8. Finally, you can use the Apple Education discount by sending the required certification materials through this email and passing the certification.