Beijing Heli Yi Jie Science and Technology Co., Ltd., stock code 833629, was established in 2002, focusing on customer contact solutions integrating business, sales and service, and committed to building a big connection between enterprises and customers. The company has branches in Beijing, Shanghai, Guangzhou and Wuhan, and localized maintenance teams in 20 cities across the country. More than 80% of employees are technicians. It is our aim and responsibility to provide thoughtful and timely service to customers.
Adhering to the tenet of customer first and service first, we will minimize the distance between enterprises and customers and maximize the benefits of enterprises and customers by working together with Yi Jie's professional cloud services. Every day, more than 50 million people get information and services through our products. At present, the software and services of Heli Yi Jie have been adopted by more than 1000 enterprises, which are distributed in telecom, finance, insurance, express logistics, education and other industries.
Exhale the pain point of the scene
1, sales are difficult to reach customers, and the effect of outgoing calls is poor: due to users' resistance to telephone harassment and increased vigilance against telephone sales, the connection rate of outgoing calls is low, and the effect of single outgoing calls is not ideal.
2. The outbound task is heavy, the sales work pressure is high, and the labor cost is high: the daily outbound workload of sales is large, the time utilization rate of manual screening of intended customers is low, and the labor cost is increasingly affected by the workload and sales work mood, and the work efficiency will be low.
3. Customer relationship is difficult to maintain: relying solely on tables to record customer data information, sales can't record the current customer information in time or the table information is incomplete, which will lead to the customer information data being untraceable, and it is not convenient to follow up with customers and maintain the relationship later.
Reference to the above content: Baidu Encyclopedia-Heli Yi Jie