6S 6S6S refers to six items: sorting (SEIRI), correcting (SEITON), cleaning (SEISO), cleaning (SEIKETSU), literacy (SHITSUKE) and safety, all of which start with "S" and are referred to as 6S for short. 6S originated in Japan. By standardizing the scene and existing things, we can create a clear shopping environment and cultivate employees' good work habits. Its ultimate goal is to improve people's quality: to get rid of carelessness and develop the habit of being serious about everything (taking every "little thing" and every detail in work seriously. ), form the habit of obeying the regulations, form the good habit of consciously maintaining the cleanliness of the shop environment, and form the habit of being polite. Six functions of 6S: sales, economy, safety, standardization, satisfaction and self-improvement. 6S is the best salesman * praised by customers as a clean and tidy enterprise, and has confidence in such an enterprise. Enjoy shopping and word of mouth * to increase the number of visitors. 6S is saving * It reduces a lot of unnecessary space occupation, reduces the waste of customers' "searching", and helps to increase the unit price of customers * It improves the efficiency of goods and work. 6S Safety * The workplace is wide and bright, with a wide field of vision, which can be seen at a glance * The restrictions on observation and display are clear, and unsafe places can be seen at a glance * The passage is smooth, which will not cause confusion and affect customers' smooth shopping. 6S is the promoter of standardization. * The principle of "three definitions and three elements" regulates field operation. * Everyone performs the task correctly according to the regulations. * The program is stable, which brings stable quality. The cost is also stable. 6S Form a satisfactory workplace * A bright and clean workplace * Employees make improvements and have a sense of accomplishment * It can create an atmosphere where everyone can improve. 6S is the self-improvement of employees. * Everyone develops good habits * Constantly self-review and promote the continuous improvement of personal quality. Edit this paragraph (SEIRI) on the application of 6S in shopping mall management. Divide anything in the workplace into necessary and unnecessary items. Leave necessary items and thoroughly remove unnecessary items. Classify goods and articles in shopping malls, regularly remove unsalable products, and immediately remove defective products, expired products and unused items. ◇ Divide the goods in the store into: normal products: promotional products that can provide value to customers and create benefits for the company, and can be sold normally: normal products, best-selling products that are sold at low prices to improve performance, attract customers, buy gifts or have other activities to cooperate with sales activities: normal products, usually Class A and Class B goods: normal products, generally, It is a slow-moving product of Class C goods: abnormal products with no performance for a week in a row or the top ten monthly sales: defective products that can't provide value to customers or create benefits for the company; expired products with damaged goods and packaging that affect normal sales; goods that exceed the shelf life ◇ Divide the goods in the store into: immediate use: put them in a position that doesn't affect sales or in a hidden and easy-to-get position on the shelf for easy access. Take it out immediately after use, not immediately use it: store it in a special fixed location outside the store, and don't use it any more: get rid of the purpose of sorting as soon as possible, free up more value space ● Improve the efficiency of goods ● Create a refreshing and clean store environment and enhance the image of the store. For various reasons, unsalable products, defective products and expired products often appear in the store, which not only occupies the display space of normal products and increases the inventory, but also causes customer complaints, affects the image of the store and cannot produce any performance. In the course of operation, there are often some unused items left in the store, which will not only hinder customers from shopping, including some tools, but also make the store messy if it is not removed in time. Note * Resolutely deal with unsalable products, defective products, expired products and items that are not used immediately. * Correctly understand the value of storefront space-"instant use value". The storefront space is set to serve customers, not simply stack goods. Conduct a comprehensive inspection of the area under the jurisdiction of your store, including the elimination and removal of goods, the establishment of tangible and intangible standards for the immediate "use" and "non-use" of goods, the removal of unused goods from the store, and the investigation of the frequency of use of needed goods. Determine the number and location of daily use, formulate in-store commodity management measures, formulate in-store commodity management measures, and conduct daily self-inspection and rectification (SEITON). Necessary things should be sorted and placed neatly according to the designated position, with clear quantity and marks. The display space behind the goods sorted in the store or the goods taken away by customers should be supplemented regularly and placed according to the regulations, that is, the maintenance of the display. Check whether the price tag is accurate. Put an end to the phenomenon that customers can't find goods because of improper placement and unclear logo. Objective * The goods and logo of the store can be seen at a glance * The clean shop environment * Eliminate the time of finding goods * Effectively reduce the inventory of goods. This is the correct way to improve efficiency-"three elements, three decisions"+technical implementation essentials of rectification. The work arranged in the last step should implement the process layout. Determine the placement location, specify the placement method, and specify the placement quantity. The "three elements" location of commodity labeling and rectification * Commodity display and placement should be set to100% in principle * Commodity display and storage should be fixed and fixed. Quantification * Stores can only display goods that can produce benefits, and display goods that are really in urgent need. Display or display mode * Easy to get * Not beyond the specified range * Make more efforts to mark the display mode * In principle, the display area and the goods are marked one by one * The goods and the display area are marked * Some marking modes should be unified * Make more efforts to rectify the marking mode "three-set" principle: where to put: set the volume. What props are quantified: stipulate an appropriate amount of SEISO to institutionalize and standardize the above 3S, and implement and maintain the promotion of cleaning shops, keeping them clean and beautiful, and eliminating pollution. Keep the store clean, bright and stable, improve the quality and reduce potential safety hazards. Pay attention to responsibility —— Make clear the essentials of the institutionalization of post 6S responsibility, establish a cleaning responsibility area (including the cleaning of equipment, tools and props on the ground, walls and ceilings), carry out daily cleaning, clean up dirt and establish a cleaning benchmark. As a SEIKETSU, institutionalize and standardize the implementation of the above 3S. And implement and maintain the results. The purpose is to maintain the institutionalization and evaluation of the above 3S results-the elements of regular inspection, competition, reward and punishment within ——6S time. Carry out the work of the first 3S, formulate assessment methods, formulate reward and punishment systems, and strengthen regular inspections led by executive directors to show that they attach importance to education, develop good habits, act according to regulations, and cultivate a positive and enterprising spirit. Improve the civilized and polite level of all employees through morning meetings and other means. Cultivate each member to form good habits and abide by the rules. It is easy to carry out 6S, but long-term maintenance must rely on the improvement of literacy. Objective To cultivate employees who have good habits and abide by rules, improve their level of civility and politeness, establish team spirit and pay attention to long-term persistence. Only in this way can they form good habits. Through the implementation of morning meeting and etiquette training, we will strictly implement the relevant rules and regulations that should be observed in the standards of clothing, appearance and identification cards, formulate etiquette education and training (new employees strengthen 6S education and practice), and promote various spiritual promotion activities of self-criticism (morning meeting, courtesy activities, etc.). ), and conduct self-reflection and review before work every day. The purpose is to sum up experience and determine one or two improvement measures. Cultivate consciousness, resilience and patience, pay attention to details, keep records, stick to the essentials of implementation, recall and reflect on what was done that day, review key details and key links, record the places where 6S is not well implemented, and make tomorrow's improvement plan. Check the main points of the layout, and timely eliminate goods with unknown prices, pricing errors and defective products for out-of-stock and unsalable products. Are there any out-of-date goods or goods abandoned by customers who are not in this area in the jurisdiction? Is the same commodity scattered in several different places? Whether there are idle containers, cartons, articles in use, personal articles lying in the aisle, articles in use, boxes parallel to or at right angles to the road, etc. Whether the ground is damaged (damaged containers) garbage, scraps of paper, water-stained shelves, goods with or without dust, articles that need to be removed immediately after use, trolleys and carts, tools that need to be used immediately, trays, props and their accessories that need to be cleaned immediately, ground articles A that need to be removed immediately, waste paper, dust, sundries, cigarette butts B, oil stains C, equipment, tools, props D, trash cans E, beer. The responsibilities of employees in this department in 6S activities must be constantly sorted out and corrected. Commodities should be displayed according to regulations, and things that cannot be misplaced should be disposed of immediately. Don't let it occupy the space of the shop. Channels must always be clean and clear. Articles and tools should be placed around fire extinguishers, switchboards and switch boxes in designated locations. Commodities, articles and props should always be kept clean. They should be placed carefully, correctly and safely. Large and heavy tools, equipment and responsibility areas piled on the lower floor should be cleaned up immediately and pay attention to the instructions of superiors. Cooperate with the editor's responsibilities in 6S activities, fully support and implement 6S participation in 6S education and training, absorb 6S skills to learn 6S activities related books, collect information extensively, and organize and locate the work area in 6S publicity and planning department according to 6S regulations. Do a good job in store management, help subordinates overcome the obstacles and difficulties of 6S, be familiar with [the implementation method of 6S], explain to subordinates the improvement of 6S scoring shortcomings in assessment scoring, urge them to carry out regular cleaning and spot checks, and check the roll call and clothing appearance after work. Edit this 6S implementation steps: (1) Decision-making-pledging conference; (2) Organization-document "learning", set up selection committee, implementation office and implementation team, and all levels of departments will submit the list of each group to the implementation office before work on Wednesday. (3) Formulate policies and objectives-6S policy is to standardize on-site objects, improve the quality of all employees, and make a signboard to hang in the workshop; "6S management" originated from 5S of Japanese enterprises and is an effective concept and method of modern factory site management. Its function is to improve efficiency, ensure quality, make the working environment clean and orderly, put prevention first and ensure safety. 1.seiri)-classify everything in the workplace as necessary and unnecessary, and eliminate everything except the necessity to stay. Objective: To make room for flexible use, prevent misuse and create a refreshing workplace. 2. Seiton)-Put the necessary items left behind in the designated location, put them in order and mark them. Objective: The workplace should be clear at a glance, which can save the time of searching for articles, create a clean working environment and eliminate excessive backlog of articles. 3.seiso- Clean the visible and invisible places in the workplace and keep the workplace clean and beautiful. Objective: To stabilize quality and reduce work-related injuries. 4.seiketsu- Maintain the above 3S achievements. 5. Attainment (shitsuke)-Every member develops good habits, and follows the rules to do things, and develops a proactive spirit (also known as habits). Objective: To cultivate employees who have good habits and abide by the rules, and to shape the spirit of league members. 6. Safety)-Pay attention to the safety education of all staff, always have the concept of safety first, and prevent problems before they happen. Objective: To establish a safe production environment, and all work should be based on safety. Fine management > precise management > lean management system is the cornerstone standard for building excellent employees, the brick for building great enterprises and the tool for implementing system standards. Edit the 6S management standard system in this paragraph 1: divide office supplies into necessary and unnecessary supplies, common and uncommon supplies, general supplies and valuables. 2. Rectification: Decisively discard unnecessary items, properly preserve necessary items, and make the office site orderly; And can always be in good condition. Only in this way can we get what we want immediately and effectively eliminate the waste and confusion of time looking for things; 3. Cleaning: regularly clean and clean the office facilities around their respective posts to keep them free of garbage and dirt; 4 cleaning: keep it clean and tidy after cleaning; 5. Self-cultivation: implement and persevere the above four contents, thus forming habits; 6. Safety: All the above activities always carry out one purpose: safety first. Implementing 6S management is an important management means to rectify the order of the work site and improve work efficiency. Introducing 86S management into office management can effectively accelerate the adjustment and improvement of office working environment and working conditions, and the final result is: improving work efficiency; At the same time, being in a beautiful office environment also has a good feeling. The office is a window, in order to play the role of the window and establish a good internal and external image of the enterprise. 10 office personal responsibility area refers to personal desktop, drawer, computer, filing cabinet, floor, wall, ceiling, window sill and related office equipment and facilities. Everyone has the responsibility to do the 6S work in the personal responsibility area; 1 1 employees should tidy up their personal desktops before leaving the office every day. Items allowed to be placed on the desktop include computers, telephones, stationery racks, teacups, etc. Other items are not allowed to be kept; 12 personal drawers are arranged once a week, and things that are not used within three months are cleared out of the drawers, and the bottom drawer is used to store personal belongings; 13 filing cabinets shall be arranged every half month, classified and filed according to size, category and frequency of use, and labeled; If there is any change, the label should be updated in time; 14 discarded documents and materials should be destroyed according to the principle of safety and confidentiality. 15 Do not post documents, notices and promotional materials in the office at will. 16 related materials, books, documents, etc. Should be classified and orderly management; Clean up and clean the office equipment in time to keep the office free of garbage and dirt. 17 advocates non-smoking and does not allow anyone to smoke in the office. Employees found smoking in no-smoking areas shall be punished according to relevant regulations; 18 be generous and decent when answering the phone and receiving visiting guests; 19 advocates the use of putonghua during working hours; Pay attention to appearance and image, dress neatly, dress appropriately and work in high spirits.