1. Network failure: Because ETree is an online education platform based on the Internet, network failure is a common problem. When the network breaks down, users can't visit the ETree website or watch the course content online, which will lead to users' dissatisfaction and affect the reputation of the platform.
2. Server failure: The ETree platform relies on the server to store and provide educational content. If the server fails or crashes, the platform will not work normally, which will lead to users' inability to access the course content on the platform and affect users' experience and satisfaction.
3. Data security: The ETree platform needs to process a large amount of user data, including students' personal information and study records. Insufficient data security measures or the data on the platform being attacked by hackers will threaten the privacy of users and seriously lead to the loss of users.
4. Quality of educational content: The core of ETree platform is online educational content. The quality of the course content on the platform is not high, or it can't meet the needs of users, which will lead users to lose confidence in the platform and affect the reputation and competitiveness of the platform.
5. Fees: The ETree platform requires users to pay a certain fee to use the course content. The charging mode and price of the platform are unreasonable, or the fees charged by the platform are inconsistent with the quality of the educational content provided, which will lead to the loss of users and complaints.