In China's education system, each region has its own education bureau, which is responsible for managing local education. For some educational problems or complaints, calling the complaint hotline of the Education Bureau is a common solution. However, the complaint hotlines of education bureaus in different regions are different.
Generally speaking, the complaint hotlines of most district education bureaus are 1239 1 or 0/kloc-0-66092315,0/kloc-0-66093315. Among them, 1239 1 is a special telephone for education services of the Ministry of Education, which can be used to reflect the problems and puzzles of teachers, students, parents and schools. 0 10-660923 15 and 0 10-660933 15 are the complaint telephone numbers of Beijing Municipal Education Commission, which can be used to reflect the education problems in Beijing.
In addition to the telephone numbers mentioned above, education bureaus in different regions have other ways to complain, such as websites, mailboxes and letters. Specific complaints can be found in the local education bureau official website or WeChat official account.
Matters needing attention in calling the complaints hotline of the Education Bureau:
1. Confirm the correctness of the complaint telephone number. Before making a complaint call, it is best to confirm the accuracy of the phone number through official website or relevant channels to avoid dialing the wrong number.
2. Clearly express the problem. When making a phone call, you need to express your problems clearly so that the staff can understand the situation accurately.
Provide evidence materials. If there are relevant evidence materials, such as photos, videos, words, etc. It is best to provide them to the staff to better explain the problem.
3. Be patient and polite. When handling complaints, the staff may need some time to deal with the problem, need patience and courtesy, and don't lose your temper or abuse the staff.
4. Keep relevant evidence. If the problem has been solved or dealt with, relevant evidence should be kept for future inquiry or proof.