Advantages:
Open on demand, zero cost investment
Multiple security guarantees
The global network covers more than 100 countries.
Clear voice, based on PSTN network, 99.99% system reliability.
Applicable to: regular meetings, temporary meetings, emergency handling and communication, project communication and other meetings that need to be initiated frequently and quickly.
2) Manual conference call, that is, booking conference call service. The whole meeting and service are carried out with the assistance of professional customer service staff, so that generous or VIP meetings have no worries.
Advantages:
VIP-level conference service: professional customer service personnel assist in presiding over the whole conference, maintaining good order, presiding over speeches and interactive modes, q&; Conversation, voting, recording and other meeting needs. From pre-meeting design preparation to "actual combat drill" to the successful conclusion of the meeting, customers have no worries about VIP meetings. Multilingual service: the service team has professional service experience and has more than three years of customer service experience. Chinese, English, Japanese and Cantonese are their standard service languages. Online booking: You can book at your convenience. Arrange reservations and manage accounts–all online. High-security identity assurance: provide participant reports.
Suitable for high-end meetings such as investor relations meetings, board meetings, press conferences, staff meetings and annual meetings. Streaming media technology is used to integrate PPT and other presentations, audio and video, desktop sharing, network interaction and other functions into an interactive live broadcast system and information publishing tool. It is a brand-new conference mode, which meets the data transmission of online video interactive live broadcast system with large-scale user participation and no need to download.
Advantages:
There is no upper limit for the number of people covered.
Synchronous interactive experience
Field personnel support
Humanized management, providing user behavior report after the meeting.
Service features and advantages:
Support very large-scale, multi-party and remote online activities
Support the sharing of various data formats, PPT, PDF, Word and other printable files.
Support desktop sharing, small bandwidth and high transmission efficiency.
Support multi-channel high-definition video interaction between guests, and can switch a video and PPT live broadcast at will.
Support interactive functions such as lottery, real-time voting and publishing, and real-time investigation.
Many company annual meetings, marketing activities, company meetings, agent conferences, summary meetings, online seminars, introduction and promotion meetings, policy presentations, online distance education, etc. Use real-time webcasting. On the basis of teleconference, the document data sharing of multi-users in different places is realized by using the network as the medium, and the problem of real-time information sharing in daily communication and cooperation and work of enterprises is solved. Participants do not need to buy any software or hardware, but can enter directly through computers or smart phones. Based on the Internet, they can share teleconferencing such as voice, video and data, and have localized languages of all major European languages, supporting simplified Chinese, traditional Chinese and English.
Advantages:
Real-time sharing of document data
Integrate the office application system and make an appointment quickly.
Integration of VOIP and PSTN voice
Realize conference monitoring
Support multiple languages
Service features and advantages:
Share documents, applications, and desktops with remote participants in real time, and transfer control to participants so that they can share their desktops or add comments to yours. Collaborate according to the content, and you can also annotate and enlarge documents or images. There is no need to upload files to the server.
Multimedia experience, you can add the following multimedia to your presentation to attract your audience: PowerPoint, Flash, audio and video.
Video experience, providing real-time visual conference for participants. Using the multipoint video function to simulate a live meeting with participants from many places is an immersive "face-to-face" remote high-end meeting experience, and supports the split screen function, so that you can not only be "heard" but also "seen" during the multipoint video call. It is compatible with the video mode of software and hardware confusion, and any terminal IPAD, mobile phone and PC on the mobile terminal can access the communication mode in the same virtual conference as the high-definition conference video room.
Service characteristics and advantages
Tailor-made enterprise global video conference room
Operators can help manage the conference online and escort the video conference.
Manual or online appointment can be realized, and technical support is available 7X24 hours a day.
Suitable for: multi-party global recruitment interviews, high-level meetings, project discussions and other rich video interactive participation meetings. Smooth communication has set up a quality service department directly facing customers to solve the difficult problems encountered by customers when using the conference. The department is composed of senior professionals with technical background, who have considerable experience and professionalism, whether directly facing customer communication problems or coordinating various departments to deal with problems at the technical level.
Provide 7*24*365 multilingual online customer support services, and provide high-quality conference support services for customers during and outside the meeting.
The customer service center is equipped with system tools that can provide real-time meeting monitoring. If customers encounter problems during the meeting, they can call the customer service staff through the conference function key (such as *0) on the phone. Customer service personnel can enter the venue online through the monitoring system, observe the voice status of the venue, and help customers adjust the voice quality of the venue through background operations.
Global unified customer service, 7*24*365 online multilingual, international standard service flow for solving customer problems at any time, professional and generous meeting for dealing with complex situations and super resilience, international SLA standard for customer service team service with more than 5 years of global service experience, rapid response and completion of customer needs, emergency account establishment and meeting time less than 4 hours, customer service hotline and online customer service hotline receiving time less than 30 seconds, and initial response time of customer mail less than 1 hour.