First of all, parents can communicate with kindergartens to understand the refund policy and related regulations. If the kindergarten fails to fulfill the obligation of refund, parents can complain to the relevant education authorities and provide relevant evidence and reasonable requirements. At the same time, parents can seek legal aid, consult lawyers, and understand the ways of legal rights protection. In addition, voices can be made through social media or public platforms, which will arouse social concern and public opinion pressure. The most important thing is that parents should keep relevant evidence and contracts and insist on safeguarding their legitimate rights and interests.

If it is really necessary to refund the fee for objective reasons, if it is not refunded, you can complain to the Education Bureau or bring a lawsuit to the court. You can directly call the education department to complain. It depends on whether the reason for asking for a refund is legal. If you ask for a refund, you can communicate directly with the kindergarten director without complaining.

If the request is unreasonable, it is useless to complain to the Education Bureau. So it is best to negotiate with the kindergarten. Complaining is not the only way to solve the problem. It is better to communicate well if there is a need.

123 15 is a consumer complaint hotline and a nationwide internet platform, which is dedicated to accepting and solving problems arising from consumers. Kindergarten belongs to the category of educational institutions and is managed by the Education Bureau, so it is very effective to complain to the local education administrative department, that is, to complain to the local Education Bureau. If kindergartens charge fees in violation of regulations, the Education Bureau has the right to cancel their qualifications.

Private kindergartens shall submit the following materials when reporting the standards of teaching fees and accommodation fees to the relevant departments for the record:

1. Relevant information about the kindergarten, including its name, address, legal representative, legal registration certificate and school license issued by the education administrative department.

2. The specific cost items for setting the charging standard include wages, allowances, subsidies and welfare, normal expenses for running the park, social security expenses, official expenses, business expenses, repair expenses, depreciation expenses of fixed assets, etc. It does not include disaster losses, accidents, operating expenses and other abnormal garden expenses.

3. The number of teachers and staff in kindergartens, the number of children in kindergartens, the cost of nursing education per student, the purchase and construction of fixed assets, etc.

4. Other materials required by the departments of price, education and finance.