1, search by following the official account of WeChat; Use WeChat to "scan" the QR code on the left side of the platform homepage and pay attention to the official account of WeChat WeChat.

2. Enter the official WeChat account, and click the "Find account password" column at the bottom to enter.

3. According to the page prompts, select or enter information and submit it after confirmation.

Method 2:

1. Click "Forgot Account" or "Forgot Password" at the bottom of the login box on the home page to enter.

2. Click "More Search Methods" in the lower right corner of the page to enter and follow the page prompts.