I. Functions and Services of Shangqiu 12345
Shangqiu 12345 Citizen Service Hotline is a multifunctional government service platform. It provides a variety of services, including government consultation, complaints and reports, suggestions and feedback. To meet the needs of citizens in their daily lives and work. Citizens can report problems and put forward opinions to government departments at any time and place through telephone, internet and other channels, and get timely and accurate answers and solutions.
Second, how to use Shangqiu 12345
It is very simple to use Shangqiu 12345 citizen service hotline. Citizens only need to call the hotline, choose the corresponding service category according to the voice prompt, and then describe the problem or demand to the operator. According to the situation reflected by the public, the operator will contact the relevant government departments in time to coordinate and deal with it, and feed back the results to the public. At the same time, citizens can also consult and complain online through official website or mobile APP, and enjoy a more convenient service experience.
Third, the significance and value of Shangqiu 12345
The establishment of Shangqiu 12345 citizen service hotline is of great significance for improving the service level of the government and enhancing the communication and interaction between the government and the citizens. It can not only solve the problems encountered by citizens in time, improve their quality of life and happiness, but also promote the improvement and optimization of government departments and promote the modernization and intelligence of government services.
To sum up:
Shangqiu 12345 Citizen Service Hotline is a platform to provide convenient and efficient government services for citizens. Citizens can report problems and put forward opinions to government departments by calling the hotline or using online channels, and get timely and accurate answers and solutions. The establishment of Shangqiu 12345 not only helps to improve the level of government services, but also promotes the communication and interaction between the government and citizens, and promotes the modernization and intelligence of government services.
Legal basis:
Regulations of People's Republic of China (PRC) Municipality on Government Information Disclosure
Article 9 provides that:
The administrative organ shall take the initiative to disclose the government information that involves the adjustment of public interests, needs to be widely known by the public or needs the public to participate in decision-making.
Article 10 stipulates:
The people's governments at or above the county level and their departments shall, in accordance with the provisions of Article 9 of these regulations, determine the specific contents of government information voluntarily disclosed within the scope of their respective duties, and focus on the disclosure of the following government information:
(1) Administrative regulations, rules and normative documents;
(two) national economic and social development planning, special planning, regional planning and related policies;
(3) Statistical information on national economic and social development;
(4) Financial budget and final accounts report;
(five) administrative fees and their basis and standards;
(six) the catalogue, standards and implementation of centralized government procurement projects;
(seven) the matters, basis, conditions, quantity, procedures and time limit of the administrative license, as well as the list and handling of all materials required to apply for the administrative license;
(eight) the approval and implementation of major construction projects;
(nine) policies, measures and their implementation in poverty alleviation, education, medical care, social security and employment promotion;
(ten) emergency plan, early warning information and response measures for public emergencies;
(eleven) supervision and inspection of environmental protection, public health, production safety, food and drug, and product quality;
(twelve) major issues of urban and rural construction and management;
(thirteen) the construction of social welfare undertakings;
(fourteen) the payment and use of land acquisition or requisition, house demolition and compensation, subsidy fees;
(fifteen) the management, use and distribution of emergency rescue and disaster relief, special care, relief and social donations.
Constitution of the people's Republic of China
Article 4 1 stipulates that:
People's Republic of China (PRC) citizens have the right to criticize and make suggestions to any state organ or state functionary; Any state organ or state functionary has the right to lodge a complaint, accusation or report to the relevant state organ for illegal or dereliction of duty, but shall not fabricate or distort facts to make false accusations or frame up.