Hello, we apologize for the inconvenience caused by the upgrade of Runde Education app. Have you solved the problem you mentioned now? If it has not been solved, you can contact us in the following ways to solve this problem for you! \x0d\ 1: Runde Education official website Contact Customer Service \x0d\2: Runde Education official website Complaint Phone \x0d\3: Contact Runde teacher around you \x0d\ The above methods can help you solve your problem as long as you clarify it, or you can directly contact Bian Xiao in the comments below, hoping to help you!