Prosperous style
Oriental home is one of the best home improvement building materials chain enterprises in China. Drawing lessons from the most advanced international business philosophy and management model, we took the lead in introducing the supermarket format into the domestic building materials circulation industry, and established a brand-new business model integrating building materials hardware, home experience, decoration design and e-commerce. 20 10-20 1 1, oriental home continued to develop, with 25 large stores in Beijing, Shenyang, Jinan, Chengdu, Xi, Xiamen and other cities 15, with a business area of over 1 10,000 square meters and a turnover of 3.5 billion yuan.
Everything starts from the needs of customers.
Oriental home always adheres to the customer-oriented business philosophy. Everything starts from customers' needs, constantly meets and exceeds customers' expectations, provides customers with more professional and accurate home service, and improves the quality of people's home life. Since 12, we have provided door-to-door service to hundreds of thousands of customers, which has been recognized by many customers.
Since 20 10, oriental home has won a series of honorary titles, such as Beijing people's favorite home building materials brand award, Thumb Supreme Love Public Welfare Award, Beijing people's trusted characteristic home stores, and 20 1 1 Top Ten Units in the national after-sales service industry.
Excellent management team
The leap-forward development since 12 cannot be separated from the unremitting efforts and efforts of oriental home people. /kloc-for 0/2 years, it has not only created impressive achievements, but also built a professional and highly executed management team for oriental home.
There are many elites in this management team, who have an international vision, are familiar with the local market, have a good educational background and comprehensive skills! Under the leadership of this elite team, oriental home has increasingly formed a passionate and healthy working atmosphere and an open and efficient working environment, laying a solid foundation for advocating a learning enterprise and building a century-old shop with a long history.
Enterprise's leaping growth
After years of practice and refining, and taking full account of the actual needs of the domestic market, oriental home has formed a set of management systems and operational processes suitable for the development of the industry. In 20 10, with the full launch of SAP-ERP information system, oriental home officially entered a new era of refined management, further improving the operational efficiency of enterprises.
In the same year, oriental home carried out innovative integration and business segmentation, and established the Oriental Ruihuan Enterprise Management Headquarters, which integrated and subdivided the original business units into 65,438+03 business units. Each business unit is managed separately, operates independently and relies on each other, which opens up a broad space for the future development of the enterprise.
In the 20 10 Beijing Top Ten Commercial Brands Selection Campaign, oriental home won the Top Ten Commercial Brand Management Innovation Award.
After 12 years' development, oriental home has now become a flagship enterprise serving the whole industrial chain of home life, from installing houses, purchasing furniture, purchasing building materials and choosing home decoration to fully meet all the needs of customers related to home life.
20 10 oriental home won the title of annual value brand, which is the recognition of customer service in oriental home. In the same year, oriental home won the title of Top Ten Circulation Commercial Brands in the Biennial General Evaluation List of China Home Furnishing Industry and Top Ten Home Furnishing Industry Bases in the Biennial General Evaluation List of China Home Furnishing Industry.
As a well-known enterprise in the industry, oriental home adheres to the concept that big enterprises do small things and details do small things, maintains rapid development based on professional upgrading, and constantly extends and expands the service connotation and field. Dedicated to providing customers with higher quality home service!