Legal analysis: after reaching an agreement with a formal educational institution, you can generally get a refund. As for the refund, it is generally necessary to refund the fee in full before the class starts, and about 90% of the fee will be refunded according to the duration of the class after the class starts.

Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. Disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.