1.app store problem: there is a problem or failure in the app store, which makes it impossible to download the Chinese public education app. Try clearing the storage cache or wait a moment and then try again.

2. Device compatibility problem: Your device is not compatible with Zhonggong Education app. Please check whether your device meets the minimum requirements of this application and try to update your device operating system.

3. Network connection problem: There is a problem with your network connection, so you can't download the application. Please make sure that your network connection is normal and there are no restrictions when downloading applications.