Tianjin Education Bureau's 24-hour service hotline: (022)832 15060.

12345 introduction to the government service hotline:

12345 government service convenience hotline (hereinafter referred to as 12345 hotline) refers to the public service platform established by local municipal people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , providing "7×24 hours" all-weather manual service.

Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.

20 16 12 the national standard of the government hotline service specification, which was drafted by Jinan hotline in Shandong province for three years, passed the examination and approval of the national standards Committee and was officially released to the whole country. 12345 hotline officially rose to the national standard.

202 1 1 6, the guidance issued by the general office of the State Council on further optimizing the local government service hotline,

202 1 June1day, Beijing 12345 minors protection hotline was officially opened, and Shanghai 12345 minors protection hotline was opened. On April 23rd, the General Office of the State Council issued an opinion on promoting the efficient linkage between 12345 government service convenience hotline and1/kloc-0 alarm service desk.

Hotline 12345 integrates the non-emergency government hotlines set up by all levels and departments, and provides business inquiry, consultation, complaint, help-seeking, public service, collection of opinions and suggestions, public opinion survey, etc. According to the principle of "combined answer".

12345 hotline work accepts the legal supervision of deputies to the people's congresses at the corresponding levels and the democratic supervision of CPPCC members, submits the operation of 12345 hotline and the handling of various departments as required, publicizes it to the public through appropriate means, and voluntarily accepts social supervision;

Comprehensive use of system supervision, written supervision, special supervision, instruction supervision and other ways to urge and urge the organizer to handle.