Why can't the complaint phone of Puyang Education Bureau get through?

Puyang Education Bureau complained that the phone couldn't get through because:

1, Saturday and Sunday are legal public holidays, and Puyang Education Bureau doesn't go to work, so the phone can't get through.

2. At the same time, there are too many people calling Puyang Education Bureau, and the line is busy, which leads to the complaint phone being disconnected.

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