Phoenix Real Estate learned from the Housing and Construction Department of Hebei Province that in order to comprehensively rectify and standardize the order of the province's real estate market, severely investigate and punish all kinds of violations of laws and regulations in accordance with the law, and earnestly safeguard the legitimate rights and interests of the people, a few days ago, eight departments including the Provincial Department of Housing and Urban-Rural Development and the Provincial Public Security Department, The Provincial Department of Natural Resources, the Provincial Market Supervision Administration, the Provincial Government Service Management Office, the Provincial Internet Information Office, the Hebei Supervision Bureau of the Bank of China Insurance Regulatory Commission, and the Hebei Provincial Taxation Bureau of State Taxation Administration of The People's Republic of China issued the "Special Action Plan for Continuously Rectifying and Regulating the Order of the Real Estate Market" (hereinafter referred to as the "Plan") to jointly carry out special actions to rectify and standardize the order of the real estate market.

According to the Plan, the rectification and standardization work began in August 20021year and ended in June 2024. After three years of rectification, the real estate market order has obviously improved, the supervision system has been continuously improved, the supervision measures have been effectively implemented, the supervision information system has been basically established, and the work pattern of joint management by departments has gradually taken shape. New violations of laws and regulations have been effectively curbed, the number of complaints from the masses has dropped significantly, and the results of cleaning up and standardizing real estate development projects have been further consolidated.

The "Proposal" clearly focuses on outstanding problems in real estate development, housing sales, housing leasing, property services and other fields.

Real estate development: focus on rectifying the illegal construction of real estate development enterprises; Not according to the construction drawing design documents development and construction; Failing to deliver the house on schedule as agreed in the house sales contract; Housing leakage, cracking, empty drum and other quality problems are outstanding; Failing to build supporting facilities in accordance with the standards for the construction of supporting residential quarters.

Housing sales: focus on rectifying and publishing false and illegal real estate advertisements and publishing false housing information; Hoarding property and housing; Failing to implement the trading fund supervision system and misappropriating trading supervision funds; Handle or assist in handling non-personal housing loans such as "commercial loans" and "consumer loans" for purchasing houses; Assist property buyers to illegally evade taxes and fees on house transactions; Illegal collection of advance payment, "tea fee" and other fees, disguised price increases; Infringe on consumers' rights and interests by using unfair format clauses; Bundled sales between parking spaces and storage rooms; Fabricating and spreading false information, disrupting market order.

Housing lease: centralized rectification without submitting the housing opening report; Failing to submit the relevant lease information truthfully and completely as required; The network information platform fails to fulfill the responsibility of verifying the qualification of the information publishing subject; Deduct the rent deposit; Forced eviction of tenants by violence, threats, etc.; Carry out housing rental consumer loan business in violation of regulations; There are high-risk business behaviors such as "AG low output" and "long income and short payment"; Failing to handle the rent supervision as required.

Property service: focus on rectifying the behavior of not providing services in accordance with the contents and standards agreed in the property service contract; Failing to publicize the relevant information such as the property service fee standard, the operating income of the owners' shared parts, and the use of maintenance funds; Charging fees beyond the standard of charging items agreed in the contract or publicized; Unauthorized use of the owner's common part to carry out business activities, embezzlement and misappropriation of the owner's common part of business income; Refusing to withdraw from the realty service project without justifiable reasons after the realty service contract is dissolved or terminated according to law.

The "Proposal" clarifies the requirements for this rectification.

Comprehensively investigate the clues of the problem. All localities conducted a comprehensive investigation on real estate development, housing sales, housing leasing, property services and other fields, made full use of the media, 12345 hotline, complaint telephone number, e-mail, portal website, etc., combined with letters and visits, "double random and one open" spot checks and special inspections, collected clues through multiple channels, analyzed and judged one by one, and formed a list of problems in rectification and standardization work.

Establish a rectification work account. All localities will classify and file the list of remediation problems, establish work ledgers, clarify responsible departments, formulate remediation measures, and determine the time limit for rectification. Establish a transfer supervision mechanism, implement account cancellation management, and focus on rectification. Cases reported by real names shall be carefully verified, handled one by one and given timely feedback.

Constantly improve regulatory measures. All localities timely and carefully sorted out the problems and deficiencies found in the rectification and standardization work, and found the crux of the problem. Strengthen exchanges and learning, learn from each other's good experiences and practices, formulate and improve control measures in a targeted manner, effectively plug the loopholes in the system, and further standardize the order of the real estate market while rectifying, improving and improving.

The "Program" clarifies the responsibilities of various departments and requires all localities to continue to increase punishment. For illegal real estate development enterprises, real estate brokerage enterprises, housing leasing enterprises, property service enterprises, financial institutions, online platforms, online media and employees within their respective administrative areas, measures such as warning interviews, suspension of business for rectification, revocation of business licenses and qualification certificates shall be taken according to law, and public exposure shall be made; Anyone suspected of committing a crime shall be transferred to the public security and judicial departments for investigation and punishment according to law. Focus on the supervision of major business risk enterprises such as overdue debts, large-scale delay in delivery of houses, more negative public opinions, and a large number of complaints from letters and visits, and enhance the ability to prevent and resolve risks. Enterprises that are seriously untrustworthy shall be included in the list of dishonesty in accordance with relevant laws and regulations, and disciplinary measures shall be taken against those who are untrustworthy.