You can file a lawsuit If the school has the obligation to refund the tuition fee but does not, the parents of the students can negotiate with the school to terminate it. If negotiation fails, you can complain to the Education Bureau in charge of education. If the complaint cannot be resolved, you can bring a lawsuit.
1. What materials should be prepared for prosecution?
1. Identification of the plaintiff (applicant).
2. Complaint or application.
Need to submit the original, according to the number of copies of the other party;
3. Evidence materials.
4. If there is an agent, the original power of attorney and the identity certificate of the agent shall be provided.
Two. Matters needing attention when consulting training institutions:
1. directly negotiate with the person in charge of the institution, which may be the legal representative or the president of the branch school. Don't always negotiate with the following salespeople or academics, which will be ineffective and waste time.
2. In the process of negotiation, we should have substance in speech, reason and argue with reason.
3. In the process of negotiation, we should grasp the pain points and key points, such as false propaganda, unqualified qualifications for running a school, collection of private accounts, non-invoicing, and K 12 off-campus training teachers without teacher qualification certificates.
5. Consultation and complaint should be used together, and consultation and litigation should be used together. Sometimes a phone call from the competent department is more useful than anything else, and sometimes the money will be refunded immediately after receiving a subpoena from the court.
6. Rejecting the so-called procedures in the process requires approval and needs to wait for the leader to come back. Usually these are excuses.
3. How long can a general training institution refund the fees?
The refund time of general training institutions is related to the training institutions, which generally takes 7- 15 working days. Now there is a document that stipulates 15 days.
If the tuition fee is not refunded for half of the class hours, the corresponding fees will be deducted according to the proportion of the completed class hours, and the rest will be refunded in one time according to the original channel within 15 working days.
Training institutions, education and training institutions with the purpose of improving ability, training skills, academic education and certification training. , need to have the requirements of the venue and teachers, need to have the certification of the competent education department, have the qualification of social forces, in order to operate. The price of their training courses needs to be accounted and reported to the education department for approval. To increase courses or change fees, you must apply to the education department for approval before you can change them.