The additional value-added services of Cherish Baby Education Insurance mainly include three aspects, namely:
1. Pre-medical consultation and suggestions, such as: judging the necessity of medical treatment;
2. Report interpretation, medication guidance and rehabilitation suggestions after medical treatment;
3. Conditioning and improvement of sub-health.
If you need help, you can call the medical consultation hotline at 400-820-2287. The service time is 8:00-20:00, except for the legal Spring Festival holiday. China Merchants Cigna Medical Team will provide professional answers. If it is necessary to transfer the doctor's answer, the background doctor of the 3A hospital will be arranged to answer the customer's questions within one working day.
Let's look at two real cases:
Miss Li bought her daughter the baby education gold insurance of China Merchants Cigna. One night, her daughter accidentally bumped into her downstairs with a bag on her head. Miss Li doesn't know what to do. Will this bag be serious? So Miss Li called the medical consultation hotline of China Merchants Cigna. After the health Commissioner answered the phone, he was referred to a pediatrician for consultation. The expert inquired about the situation carefully and told Miss Li that the baby was fine. The bag will disappear naturally in a few days. By consulting Miss Li, she has a better understanding of children's health and is very satisfied with the service provided by the insurance company. Which insurance company is stronger? I just sorted out the relevant content, hoping to help you: the latest list! Top Ten Insurance Companies in China
The consultation hotline not only serves the insured, but also serves the whole family.
Mr. Li bought the baby education fund insurance of China Merchants Cigna for his children. Some time ago, Mr. Li had recurrent eczema and itchy skin, but he didn't understand the local medical environment. He hopes to get medical advice. After the health Commissioner answered the phone, he was transferred to a medical expert. Medical experts first judged that the situation should be treated in dermatology, and suggested to this gentleman that Huashan Hospital or First People's Hospital can be selected for western medicine treatment, and Longhua Hospital can be selected for Chinese medicine treatment. The gentleman explained to the expert that he had taken western medicine and his symptoms had been alleviated. Once the work is tense, he will have a relapse. In view of this, experts suggested that Mr. Wang should be treated with integrated traditional Chinese and western medicine, and recommended relevant experts from Longhua Hospital. After listening to the advice, the gentleman made a targeted visit and was very satisfied with the service of medical experts.
It should be noted that at present, the medical consultation hotline only provides Chinese services, excluding medical services. It only provides suggestions and opinions according to the customer's description. Can not be used as the basis or doctor's advice for individual diagnosis and medication; Involving doctor consultation, after obtaining the authorization from the customer, China Merchants Cigna will make a three-way call, and the content of the call will be kept confidential.