Etiquette refers to the moral behavior norms and idiomatic ways to show respect, goodwill and friendliness in interpersonal communication, social communication and international communication activities. This definition contains the following meanings: First, etiquette is a moral code of conduct. Norms are rules, rules and regulations, that is to say, etiquette is a rule that restricts people's behavior and tells you what to do and what not to do. If you go to the teacher's office, you should knock at the door before you go in. It's impolite to rush in without knocking. Etiquette is a moral code of conduct, which shows that etiquette is far weaker than law and discipline. Violating etiquette will only make people disgusted, and others can't punish you. Therefore, etiquette is bound by moral cultivation and self-discipline. Second, the direct purpose of etiquette is to show respect for others. Respect is the essence of etiquette. Everyone should have high spiritual requirements for being respected. When people follow the etiquette requirements in the process of social communication, they will be satisfied with respect, thus obtaining pleasure and achieving harmony between people. Third, the fundamental purpose of etiquette is to maintain the normal life order of society. Without it, the normal life order of society will be destroyed. In this respect, it works with law and discipline. Fourth, etiquette requires all members to abide by it. The moral system contains three levels of content; Professional ethics, marriage and family ethics, social ethics. Etiquette requires all members to abide by it, so it no longer belongs to social morality. Social morality is the simplest and most basic moral standard. If a person can't even abide by social morality, it shows that his moral cultivation is too poor. This shows the importance of etiquette cultivation. Fifth, etiquette requires observance in interpersonal and social communication. This is its scope, beyond which etiquette rules may not apply. It is impolite to wear slippers in public, but it is normal to wear them at home.
In real life, people who know and keep the ceremony will win the respect and trust of others. On the contrary, people who are indecent and abandon gifts are often cast aside by society. As a college student, we should pay attention to etiquette. However, etiquette cultivation is not only an external form of expression, it is closely related to people's inner moral, cultural and artistic cultivation, and it is the reflection and refraction of their inner moral, cultural and artistic cultivation. The ancients said: "phase is born of heart." Explain the relationship between them. Now people also put forward this view: the theory of intellectual beauty. They think that mastering rich knowledge and deepening their own connotation is a kind of make-up and life make-up. Because the shaping of people's mental outlook depends largely on people's inner qualities such as ideological realm, moral sentiment and cultural accomplishment. This is an evergreen tree with beautiful life. For example, although some people are wearing high-end brand-name clothes, the style and color of the clothes are not suitable, and the overall effect of wearing them does not show beautiful effects; Some people's etiquette language is beautiful, but it gives people the feeling that they are insincere; Some people do some etiquette actions in social situations as required, but it is as if they have no spirit likeness, because they have no basis for external performance-internal cultivation. Therefore, while studying the code of conduct, college students should also pay attention to their own inner cultivation and constantly enrich themselves in diligent knowledge, so as to improve their etiquette level. College students pay attention to inner cultivation mainly in three aspects:
First, ideological and moral cultivation.
Ideological and moral cultivation is a process of tempering and improving a person's moral consciousness, beliefs, behaviors and habits, and also refers to reaching a certain level. Only with virtue can you be polite, but without virtue, you will be rude. Morality is the foundation of etiquette. In real life, people who are hypocritical, selfish, haggle over every ounce, self-centered, jealous, demanding and complacent cannot be sincere and polite to others. Therefore, only by striving to improve ideological and moral cultivation, constantly cultivating one's own sentiment and pursuing the ideal realm of perfection can one improve one's etiquette quality and etiquette level accordingly.
Second, cultural literacy.
Manner is a personified and spiritual social phenomenon, which is the result of people's long-term conscious cultural and ideological cultivation. Most educated people understand science and culture. They are meticulous in thinking, thorough in analysis, handy in dealing with problems, quick in thinking, fluent in language, confident and steady, and attractive in social communication, which makes people feel that they have benefited a lot from knowledge and are happy and comfortable physically and mentally. On the contrary, people with lower education level lack self-confidence, giving the impression that they are dull, dull or arrogant and shallow. Therefore, only by consciously improving the level of cultural accomplishment and increasing the "self-confidence" of social communication can we make ourselves gentle, polite and natural and unrestrained in social occasions.
Third, artistic accomplishment.
Art is an aesthetic activity that reflects social life by shaping concrete and vivid perceptual images. Works of art are rich in national culture and artistic accomplishment, and they also condense the artist's thoughts, attitudes towards life and moral concepts. Therefore, when we appreciate works of art, we will inevitably be influenced by national culture, as well as the artist's world outlook and moral values, and fall in love with the realm of beauty depicted by the artist, thus gaining aesthetic intoxication and artistic sublimation. Civilized ideology and morality, noble moral sentiments and civilized habits will be developed. Therefore, we should consciously contact as many works with healthy content, elegant taste and strong artistry as possible, such as literary works, music, calligraphy, dance and sculpture. This is of great benefit to improving people's etiquette quality.
Section 2 Etiquette of Communication with Teachers
Communication with teachers is an important part of college students' interpersonal communication. Teachers are the guides for college students to understand life, acquire knowledge and achieve something. As the old saying goes, "Learn from your parents" and "A drop of water is rewarded with a spring". Therefore, as college students who are deeply taught by teachers, they should love and respect their teachers, respect their morning exercises, accept their criticism and education with an open mind, and strictly abide by relevant etiquette norms.
First, teachers should pay attention to etiquette in classroom teaching
These etiquette include: 1, prepare the teacher before class. For example, clean the blackboard, podium, move teaching instruments and so on. 2. When the teacher announces the class, the monitor shouts "Stand up", and the students stand up and pay attention to the teacher. The teacher said goodbye to the students, and the students said goodbye to the teacher. When the teacher left the classroom, the students were free to move again. 3. The students stand up and say hello to the teacher, and the posture should be correct. Specific requirements: (1) Head straight, eyes straight, mouth slightly open, jaw slightly closed, facial expression calm and natural. (2) The shoulders are relaxed, slightly sinking, and the human body feels upward. (3) The torso should be straight, so as to hold out the chest, abdomen and waist. (4) The shoulders droop naturally at both sides of the body, and the fingers are close to the pants seam. (5) Legs stand upright, close together, heels close together, toes separated into 60 degrees. The monitor should shout loudly and forcefully "Stand up". Students' greetings should be loud and full of true feelings of respect for teachers. In order to teach every class well, the teacher has to spend a lot of thoughts. Therefore, students are full of emotions, focused, positive thinking, and listen well in every class. When the teacher asks questions, students should stand up and answer them. If you can't answer the question, you should say, "Sorry, I haven't decided yet." If you have a question, you should raise your hand first. With the permission of the teacher, you should not raise your hand to ask questions when you speak. 7. The homework assigned by the teacher is a continuation of classroom teaching, and it also devotes the teacher's hard work. Students should finish all kinds of homework on time, seriously and independently, and appreciate the teacher's careful correction in the homework. 8. If you have any objection to what the teacher said, you'd better talk to the teacher alone after class. If you don't have to mention it, you should also pay attention to the occasions and methods, be sincere and modest, and don't disturb the classroom order and affect the teaching plan. 9. Accept the teacher's criticism and education with an open mind and seriously correct your own shortcomings and mistakes. If the teacher's criticism is different from the facts, you should explain it calmly after the teacher has finished, or find a suitable occasion and opportunity to explain it afterwards. If there is a conflict with the teacher, don't contradict the teacher, let alone spread dissatisfaction with the teacher after class and vent unreasonable words. 10, students who are late for class should shout "report" outside the classroom before entering the classroom. They are not allowed to enter without permission. 1 1, don't point at the teacher's appearance and clothes, but judge the teacher's personality and habits.
Second, the etiquette that should be paid attention to when asking questions to the teacher
The specific content is: 1. Think about the questions you ask clearly in advance so that you can ask the teacher clearly. 2. The attitude of consultation should be modest, and don't interrupt the teacher's story at will. If you encounter different opinions, you can express your ideas euphemistically in the tone of consultation and discuss with the teacher modestly. Don't ask and question the teacher.
Third, the etiquette that should be paid attention to when visiting the teacher's home
1. Make an appointment first. In today's rapid development, time is efficiency. On the fifth day, there is a work plan every day, and everyone has a work arrangement. If you have something, you should make an appointment to visit the teacher in advance. It's impolite to visit unannounced. Make an appointment as accurately as possible and take good care of the teacher's time. Don't visit too early, avoid eating breaks during the day and don't be too late at night. When making an appointment, make it clear why you are here, so that the teacher can prepare in advance. 2. Be punctual and keep your promise. Visit the teacher on time, not in advance or late. If you arrive early, you can look around outside and then come in. Because visiting the dormitory and going ahead of time, others are not ready, which is easy to cause embarrassment. It is impolite to be late. If you can't arrive on time due to inevitable reasons, you should try to inform the teacher in advance and apologize sincerely. If you can't tell the teacher, you must apologize in detail and strive for future understanding. 3. Come to the door politely. Ring the doorbell or knock on the teacher's door, even if the door is open. Ring the doorbell or knock gently, pause rhythmically, and listen carefully to see if there is an answer. Don't keep knocking. 4. Meeting etiquette. Say hello to the teacher after opening the door. If you visit a teacher you don't know, you must first confirm the teacher's identity, then greet the teacher and introduce yourself, such as "Hello, is this Mr. Zhang's home?" "Is Teacher Zhang at home?" "Teacher zhang bother you. I am a student of Chinese department. My name is XXX. " . Don't forget to apologize if you knock on the wrong door. You came in after the teacher invited you in. After entering the room, if there are others in the room, you should nod with others. 5. Etiquette during the visit. Don't leave things lying around after entering the room. Please sit down and thank the teacher for giving you your seat. Pay attention to conversation etiquette when talking to the teacher. 6. The visiting time should not be too long, and it is generally better not to exceed 20 minutes. You should leave during meals and rest. Other guests should also leave when they visit. Don't always look at your watch, which makes people feel that you are in a hurry to leave, and don't leave immediately after the teacher finishes a paragraph or thing, which will make the teacher feel that you are impatient and uninterested. When you leave, you usually follow the principle of "thank you first, then say goodbye". If you respectfully say to the teacher, "I've been bothering you for a long time, I should go. Thank you for your help and advice. Goodbye." Please ask the teacher to stay in time when seeing him off.
Section 3 Etiquette of communicating with classmates
In college study, students get along with each other day and night and are close partners. The love of classmates is the most precious wealth in college students' life, which is characterized by innocence, romance and vitality. Therefore, when communicating with classmates, we should pay attention to following the relevant etiquette norms, so as to establish a harmonious network of classmates and let ourselves spend a wonderful and unforgettable college time.
First, mutual respect.
Mutual respect is reflected in the following aspects: 1. Say hello when you meet a classmate. On the one hand, greeting your classmates shows your respect for them, on the other hand, it also shows your confident and healthy mentality. 2. When students encounter difficulties, such as temporarily falling behind in their studies, encountering misfortune and occasionally failing, they should not laugh at, satirize or discriminate, but help them enthusiastically and sincerely. Don't criticize classmates' appearance, posture, clothes, especially their physical defects, and don't give them insulting nicknames. Boys and girls should respect each other and behave appropriately. You should be generous, not frivolous. Be careful when joking, don't touch and fight.
Second, be polite.
When you ask your classmates for something, you should say "please", "thank you" and "please". When borrowing school supplies, you should ask for permission before using them, and return them and thank them in time.
Third, live in harmony.
Harmony is reflected in the following aspects: 1. In the dormitory, students should consciously abide by the schedule, get up on time, turn off the lights and sleep on time, get up and sleep quietly, talk quietly and try to avoid disturbing others. 2. Consciously keep the dormitory clean, not only do personal hygiene well, but also do indoor hygiene enthusiastically and actively. Don't just sit on someone else's bed. Don't use his tea set, chopsticks, towels and other utensils without the owner's permission. Don't read other people's letters, diaries, etc. 4. Bring friends to the dormitory to play. Don't fight and make noise in the dormitory, so as not to affect the rest and study of other students. Be polite and friendly to visiting classmates. Be polite and considerate to the parents of classmates. 6. Take care of the public finances and various supplies in the dormitory, turn on the water actively, do a good job in the unity of the dormitory students, help each other, be strict with yourself and be lenient with others. 7. To participate in all kinds of collective activities in the school, we should abide by all relevant rules, and students should be polite and take care of each other.
Fourth, the etiquette of dealing with foreign students.
Reflect the following aspects: 1. Be punctual for appointments. This is a very important courtesy in international communication. Participate in foreign affairs, keep appointments, and arrive on time. If you can't arrive due to inevitable reasons, you should inform in advance as far as possible and apologize sincerely. 2. The instrument is neat and decent. Clothes should be neat and generous, collars and cuffs should be clean, leather shoes should be oiled and polished, and men should wear suits and ties, comb their hair, shave and manicure. 3. Be generous, dignified and steady, behave naturally, stand upright and sit upright. Don't eat irritating food before sexual intercourse. 4. Speak politely. The attitude of speaking should be sincere, natural and generous, the tone should be amiable and the performance should be appropriate. Don't ask sensitive topics such as marriage, assets and salary. 5. Respect the customs and habits of all countries. Because of ignorance of historical, cultural and religious factors, different countries and nationalities have their own special customs and habits, which should be paid attention to in social communication. Don't talk about the internal affairs, diplomacy, religion and other issues of the country at will. 6. Gifts don't need too many humble words, and gifts don't need to be too expensive, but the packaging must be exquisite and the gifts should be open and generous.
Second, visit etiquette.
It is an indispensable part of entrance education for freshmen to visit laboratories, libraries, office buildings and other important learning and production places, which plays a unique role in quickly familiarizing freshmen with the university campus and realizing the transformation from middle school students to college students as soon as possible. Therefore, freshmen should pay attention to visiting etiquette. Its specific content is: 1. Observe discipline, obey orders and arrive at the visiting place on time. 2. When listening to the introduction of the tour, be serious, don't speak lightly, and don't judge the teacher who introduced it. Don't walk around and rummage around without permission. 4. Be polite when asking questions. If you can say "I'm sorry, teacher …" and listen carefully to the answer, the teacher should thank you after the answer.
Section 5 Classroom Etiquette
The classroom is where students study. Students spend part of their time in the classroom every day. This should be a serious place. Therefore, students should strictly abide by the requirements of classroom etiquette norms.
First, clean appearance and dress.
When students enter the classroom, they should have clean faces and neat hair. Male students should not grow beards, and female students should not wear makeup. Clothes should be neat. You can't wear vest slippers to the classroom in summer, and you can't show your chest.
Second, behave appropriately.
You can't fan in class, and you can't wear a mask in winter class. Don't eat, drink, chew gum and listen to the tape recorder. Seat posture should be correct, specific requirements: 1. Sit quietly and steadily. Go to your seat first, then turn around and sit down gently. When a girl sits down, if she is wearing a skirt, she should put her hand around the skirt a little. After sitting down, the lips are slightly closed, the chin is slightly closed, and the expression is calm and natural. Don't move the chair at will, making a loud noise. 3. Relax your shoulders, bend your hips naturally on the table, don't cross your hands on your chest, don't shrug your shoulders, and don't stretch your arms and lie on the table or under your hips. 4. Stand upright and upright, and the upper body is naturally vertical. Don't lean forward, lean back or stagger, and don't lean back in a chair. 5. Knees are naturally close together, legs are straight, perpendicular to the ground, legs should not be separated too much, legs should not be straight, and legs should not be shaking all the time. When sitting in a chair, you should occupy at least two thirds of the chair. 7. When you leave your seat, bite naturally and firmly, and stand up with your right foot back half a step.
Third, pay attention to keep the classroom clean and orderly.
Don't scribble on the blackboard, walls, tables and chairs, don't throw peels and scraps of paper in the classroom, and don't touch your hands in the classroom.
Littering peels and scraps of paper, and no spitting. Always keep the classroom quiet and tidy, and keep a good learning environment in the classroom. Don't chase and fight between classes, so as not to affect students' study and physical and mental health. During recess, walk on the right in the corridor, don't run fast, and don't make sharp turns.
Section 6, Office Etiquette
The office is a place where teachers prepare lessons for the office, and it is a serious and quiet place. Students should pay attention to relevant etiquette when visiting teachers and leaders in the office:
A, in and out of the office etiquette
Pay attention to etiquette when entering and leaving the office: 1. Students must knock at the door when they enter the teacher's office and get permission to enter. 2. nod to the other teachers you see after you go in. Be careful not to sit in other teachers' seats and don't rummage around in the office. 4. Leave the office as soon as things are finished and say goodbye to the teacher politely. Farewell usually means thanking before saying goodbye, such as "thank you, teacher, goodbye!" " "5. Go in and out of the office quietly and don't make any noise, so as not to affect the work of other teachers. 6. When you go to the office to find the leader, you must make an appointment and arrive on time.
Second, the etiquette of talking with teachers.
Pay attention to manners when talking to teachers: 1. Talk to the teacher sincerely and seek truth from facts. It's impolite to be too polite. 2. Listen to the teacher carefully and communicate with the teacher more than 50% of the time. The position of gaze is roughly in the triangle area between the teacher's shoulder and head. If necessary, nod your head and talk to the teacher. 3. Less gestures and moderate volume during the conversation. Too many gestures and talking loudly are impolite. Generally speaking, the amplitude of gestures is not above the shoulders, but below the waist. 4. The distance is moderate. The conversation distance is about 1.5 meters. It is impolite to be too close or too far away. Don't interrupt the teacher casually. If you need to leave first in an emergency, you should say hello to the teacher and apologize. 6. When you disagree with the teacher's point of view, don't directly refute it, let alone ask and question the teacher, but express your point of view euphemistically. For example, we can say, "This question deserves my consideration, but it seems to me …" and so on.
Section 7 Dance Etiquette
Dance is an important way for students to make friends, enhance communication, deepen friendship and communicate information. It is also an important way for students to cultivate their sentiments, exercise and enrich their cultural life. Therefore, freshmen should know the dance etiquette, so as to show their elegance and increase their attraction at the dance.
Preparation before the dance
The preparations for the dance are as follows: 1. Be neat and well dressed. Students should pay attention to combing their hair, shaving, wearing suits, ties, shoes or other neat clothes. Female students can wear light makeup, perfume and some jewelry. Wear high-heeled shoes or other beautiful and gorgeous clothes that are not too coquettish. You should take a bath and change clothes before the dance. Don't eat food with pungent smell, such as leek, garlic, wine, etc. Pay attention to cleaning your mouth, such as gargling, chewing gum and drinking tea.
First, invite to dance.
Pay attention to the dance invitation: 1. At the beginning of dance music, it is usually the male students who invite the female students to dance. When invited to dance, she always walks solemnly and calmly. She came to the female classmate, smiled, 15 degree bowed and said politely, "May I ask you to dance this song?" Or "Would you please dance?" 2. If a female classmate has a male partner around her, it is generally not appropriate to invite her, or she needs the consent of her male partner. For example, "May I ask your partner to dance?" Or "Please allow me to dance with your partner". 3. If you bring a partner. Usually the first song and the last song will invite partners to dance together.
Second, we should dance.
Pay attention when dancing: 1. When male students invite to dance, female students should say "thank you" or stand up and walk to the dance floor with a smile; 2. Be polite when you refuse a male student's invitation to dance. Good "sorry, I have promised that classmate's invitation" and "sorry, I can't dance this song" Generally, don't refuse the second dance invitation of the same male classmate. When two male students invite one to dance at the same time, they should apologize to the other, such as "I'm sorry, I'll dance with you for the next song". Don't just refuse a classmate's invitation to dance, but accept another classmate's invitation to dance at once.
Third, dance together.
Pay attention to dancing together: 1. Standard dance: the whole body should always be flat, straight, straight and steady. Whether it is forward or backward, or turning around to master, or turning around, we must grasp the center of gravity; When dancing, the man holds the woman's waist with his hand, and his left hand is raised to make his left arm arc upward and shoulder level, his palm upward, his thumb flat and his right palm raised; The woman gently puts her left hand on the man's right shoulder, and her eyes usually look back over the other's shoulder. 2. When dancing together, both men and women should smile, which is modest and pleasing to the eye and gives people a sense of beauty; The movements should be coordinated and stretched, harmonious and tacit. Speak kindly and quietly, and don't laugh and laugh loudly like no one's watching. 4. Male students should take care of the dance steps of female students, such as turning around and jumping flowers. At the end of the song, male students should thank female students and send them back to their seats. 6. Two girls can dance together, but two boys can't.
Section 8 Etiquette in Campus Public Places
Campus public places are places where students live, study and entertain, and every student has the responsibility to maintain its order. Therefore, the following etiquette norms should be followed.
First, the etiquette that should be paid attention to in the library and reading room
1. Dress neatly when entering the library. Don't wear vest and slippers. 2. Go through the formalities of borrowing and returning books and enter the library in order. 3. When sitting, don't make any noise when moving the chair. Don't save a seat for your friend. Walk lightly, read quietly, don't talk to acquaintances, and don't make noise, eat snacks, throw waste paper or sleep in the reading room. 4. When consulting cards and books, handle them with care and turn them over. Books and materials shall not be deleted without permission. 5. Open-shelf books and periodicals should be read one volume at a time. Don't occupy more than one volume at the same time, and put them back in their original places immediately after reading.
Second, the etiquette that should be paid attention to when watching sports competitions
1. Enter the venue in advance and sit in the audience as soon as possible after entering the venue. Don't talk loudly while watching. 3. Watch the game and treat both sides equally and fairly. 4. Be polite to the athletes' games, forgive and encourage their occasional events, and don't abuse them on the spot. 5. Support the work of referees. In the ever-changing sports competition, referee mistakes are inevitable. Don't boo the referee unreasonably. 6. Maintain public health in the venues. Don't be crowded when you leave.
Fourth, pay attention to etiquette in the theater.
1. Enter the meeting in advance. If you arrive after the opening of a performance or movie, you should sit down gently. Keep a low profile and tread lightly when crossing the seat, so as not to affect others' watching. Thanks to the audience who got up and gave up their seats. 2. Consciously abide by the rules of the venue, don't eat noisy food, don't spit everywhere, and don't throw scraps of paper. 3. Sit still while watching, don't always shake from side to side. Don't put your feet on the back of the seat in the front row, so as not to dirty other people's clothes. 4. Keep quiet during the program performance or movie screening, and don't discuss or speak loudly. Cover your nose and mouth with a handkerchief when coughing or sneezing to prevent droplets from splashing on others. 6. During the performance or film screening, you can't walk around casually, let alone leave casually. If you have to leave, leave your seat gently and lower your posture. Don't stand in the aisle or in front of the theater.
Section 9 Etiquette of Campus Living Places
Campus environment has a subtle influence on freshmen. It should be a serious and kind, solemn and lively, nervous and civilized place. Therefore, the campus should establish a set of etiquette norms for campus life.
First, travel etiquette
Students can't go to the classroom, canteen, library or take a walk without walking. They should observe proper manners and walk politely. 1. Teacher Lu Yu, acquaintances and classmates should take the initiative to say hello. Stand by the side of the road when you need to talk, so as not to interfere with other people's roads and vehicles. 2。 Maintain the sanitation of the campus environment, and do not spit or throw peels everywhere. 3。 Be polite to the right. When going up and down stairs, corridors or streets on campus, you should consciously walk on the right. When going up and down stairs or walking in narrow passages, you should take the initiative to stand aside and let them go first. 4。 Riding a bike should obey the traffic rules, and be polite in crowded places, especially teachers and girls. Get off when entering or leaving the school gate, and the bicycle should be parked in the designated carport or place.
Second, the class reunion etiquette
Class reunion is the most common activity for students to exchange feelings, learn from each other and make friends. New classmates just left their hometown and parents, and they urgently need to meet new classmates and friends to get help. Therefore, we should pay attention to etiquette when attending class reunion. 1。 Dress neatly, dress generously and neatly, and don't eat irritating food. 2。 Be punctual and arrive on time. Greet and talk with classmates actively and enthusiastically. 4。 Pay attention to taking care of female students and other students. 5。 Pay attention to the etiquette of introducing yourself and others. Introducing yourself is the best way to make new friends. Its manners are: (1) calm and confident, kind and natural smile, friendly eyes. (2) nod to the other party first, say hello or ask the other party's unit and name, and then introduce yourself calmly and generously after getting feedback from the other party. (3) The introduction content should be concise and clear, usually a brief introduction of name, identity and unit, and say hello. For example, "I am a 200 1 student in the Chinese Department. My name is XXX. Nice to meet you. " (4) The tone of introduction should be natural, peaceful and lively. (5) Generally speaking, female students should not take the initiative to introduce themselves to strange male students, otherwise they will be easily misunderstood as frivolous by the other party. Introducing others is a common form to help students get to know each other. Etiquette is: (1) first find out whether the two sides have the desire to get to know each other. Especially between boys and girls. (2) General introduction: A respected party should know each other first. Therefore, the order of introducing others is: a. First, introduce senior students (older students) to junior students (younger students); B. Both parties are about the same age and introduce their close classmates to another classmate; C. introduce someone to everyone; D. Group presentations are introduced one by one in the order of seats. E. introduce the late students to the early students. (3) Introduce standing posture and gestures. The introducer, the introduced person and the intermediary form a triangle. Gesture: palm up, four fingers together, thumb and four fingers at about 30 degrees to politely signal to the introduced person, keep your eyes on the person you want to tell, and never point your fingers at the introducer. (4) Introduction: unit, name and identity. Sometimes, in order to provide topics for both parties, we can also introduce some specialties and hobbies. (5) In general introduction, the introduced person and the intermediary should stand up. (6) After the introduction, the introduced parties should greet each other immediately. If you can say "Hello! Nice to meet you. " (7) After the introduction of the two parties, the intermediary can leave.
Third, the etiquette of answering the phone.
Telephone is one of the most commonly used, economical and convenient long-distance communication tools in today's society. In interpersonal communication, freshmen should make good use of telephone communication to win each other's favor. This requires not only mastering various skills, but also following the requirements of telephone etiquette and shaping a good telephone image.
(1) Answer the phone politely.
1. Correct posture, smile and answer. Correct posture requirements: stand with chest out, abdomen in, waist in, and feet together naturally; Sit up straight, with your back straight, elbows propped on the table, usually holding a mobile phone in your left hand and taking notes in your right hand. The role of correct posture is to make you comfortable, relaxed and easy to record, so that you are in a good mood to answer big calls. The function of answering with a smile is to adjust the mood, dispel the unpleasantness caused by unsatisfactory things, and make yourself have a kind attitude, a kind tone and a clear voice when answering the phone, leaving a good impression on others. 2. Etiquette at the beginning of answering the phone. Answer the phone before the phone rings three times to avoid waiting too long or hanging up like no one answers. The polite opening remarks of answering the phone should be: greetings, self-reporting, and asking why. Such as "hello! This is XXX dormitory. Who is this, please? " 3. Polite opening remarks on the phone: greetings, self-report, reasons. Such as "hello! I am a classmate of XXX dormitory, please (trouble, excuse me) help me talk to XXX. " 4. Echo. During the call, when the other party speaks, you should echo it and let the other party feel that you are listening attentively. It is impolite to be silent for a long time. Common echoing languages include: repeating the important content of the other party, "please continue to say", "yes" and "good". 4. When the call is interrupted, the calling party should redial immediately and apologize: "Sorry, the phone was disconnected just now". When there is something urgent to deal with during the call, you should apologize to the other party, ask the other party to wait for a moment, then cover the receiver with your hand to deal with the urgent matter, and then call again after it is handled; If something urgent takes a long time, you should make an appointment with the other party before continuing the call. You can't keep the other party waiting. Such as polite expressions: "I'm sorry, I have something urgent to deal with right away." I'll call you again in ten minutes. "When you answer the wrong phone or dial the wrong number, the wrong party should apologize:" Sorry, I dialed the wrong number. "The party who answers the phone should be tolerant and say," It doesn't matter. "If the caller doesn't know that he has dialed the wrong number, the caller should tell the other party tactfully:" This is XXX's dormitory, and the phone number is XXX. Excuse me, what number do you want to call? "Doing so will not embarrass the other party, but also show your self-restraint and win the favor of the other party. At the end of the call, pay attention to using polite expressions to say goodbye, such as "goodbye" and "thank you!" "Generally, the caller hangs up first, and the party who answers the phone waits for the caller to hang up before putting the phone on, especially if the caller is a teacher or elder.
Adopt oh O(∩_∩)O~