1. Call customer service: Find customer service in Pear Education official website, communicate or call, and the customer service will approve it to the head office, and the refund will be approved within three working days.

2. Report the refund to the industrial and commercial department: the industrial and commercial administrative department is the administrative law enforcement organ entrusted by the state with administrative power according to law. If you complain to our department, our department will consult Lihua Education Headquarters about the refund.