The content of civilized etiquette is complete, without virtue, people will not stand, without virtue, the country will not prosper. Citizen's moral quality reflects a nation's mental state and affects the rise and fall of a nation's cause. A nation that stresses civilization and understands etiquette has a long history. Let's share some civilized etiquette content.
Civilization etiquette content 1 1, personal etiquette
1, Instrument: Instrument refers to a person's appearance, which is the external expression of a person's mental outlook. A person's hygiene habits and clothes are closely related to the formation and maintenance of a dignified and generous appearance.
Hygiene: cleanliness is the key to beautiful appearance and the basic requirement of etiquette. No matter how beautiful clothes and luxurious clothes are, if the whole body is covered with dirt and smell, it will inevitably destroy a person's aesthetic feeling. Therefore, everyone should develop good hygiene habits, wash their faces and feet after going to bed and getting up, brush their teeth in the morning and evening and after meals, wash their hair and bathe frequently, pay attention to neatness and change clothes frequently. Don't "clean personal hygiene" in front of people. For example, picking teeth, picking nostrils, digging ear wax, manicure, rubbing dirt and so on. These behaviors should be avoided by others, otherwise, it is not only unsightly, but also disrespectful to others. When talking with people, keep a certain distance, don't speak too loudly, and don't splash on the population.
Clothing: Clothing embodies a person's cultural quality and aesthetic taste. Specifically, it is necessary to be natural, decent, harmonious and generous, and to abide by some established norms or principles. Clothing should not only adapt to its own specific conditions, but also always pay attention to the dress requirements of objective environment and occasions, that is, dress should give priority to time, place and purpose, and strive to keep in harmony with time, place and purpose in all aspects of dress.
2. Speech: As an art, speech is also an important part of personal etiquette.
Politeness: sincerity and kindness; The sound size should be appropriate, and the tone should be peaceful and calm; Respect others.
Language: honorifics, words expressing respect and politeness. Such as "please", "thank you" and "sorry" in daily use, and the word "you" in the second person's address. The first meeting was "long heard"; Long time no see; Please criticize it as "teaching"; Trouble others call it "disturbing"; Seeking convenience is "borrowing light"; Ask people to do things, such as "please". Efforts should be made to form the habit of using honorifics. At present, the polite expressions advocated in China are ten words: "hello", "please", "thank you", "sorry" and "goodbye". These ten words embody the basic language form of speaking civilization.
3. Etiquette:
Conversation posture: Conversation posture often reflects a person's character, cultivation and civilized quality. So when talking, first of all, both sides should face each other squarely and listen to each other. They shouldn't look around, read books and newspapers, look tired and yawn. Otherwise, it will give people the impression of being absent-minded and arrogant.
Standing posture: Standing is the most basic posture of people, and it is a kind of quiet beauty. When standing, the body should be perpendicular to the ground, the center of gravity should be placed on the palms of the two front feet, and the shoulders should be relaxed. Arms naturally droop or cross in front of the body, eyes straight and smiling. Don't bend your neck, waist and legs when standing. In some formal occasions, it is not advisable to put your hands in your trouser pockets or cross your chest, let alone make some small moves unconsciously. This will not only appear stiff, give people a feeling of lack of self-confidence, but also lose the dignity of etiquette.
Sitting posture: Sitting is also a static shape. A dignified and elegant sitting posture will give people an elegant, steady and natural aesthetic feeling. The correct sitting posture should be: straight back and relaxed shoulders. Women should put their knees together; Male knees can be separated, but not too big, generally not more than shoulder width. Put your hands naturally on your knees or on the armrests of your chair. On formal occasions, you should be gentle when you sit down, dignified and steady when you get up, and you can't rattle tables and chairs and create an embarrassing atmosphere. No matter what sitting posture, the upper body should be kept straight, as the ancients said, "sitting like a clock." If you insist on this, no matter how you change your posture, it will be beautiful and natural.
Walking posture: Walking is the main action in people's life, and walking posture is a dynamic beauty. "Walking like the wind" means using popular water to describe a brisk and natural gait. The correct walking posture is: light and steady, chest raised, shoulders relaxed, eyes looking straight, smiling, swinging arms naturally.
Second, meet etiquette
1, shake hands: shaking hands is an important way to communicate ideas, exchange feelings and enhance friendship. When shaking hands with others, look at them with a smile, don't be absent-minded, look around, and don't shake hands with others with a hat and gloves. Under normal circumstances, the handshake time should not exceed 3 seconds, and you must stand and shake hands to show respect and courtesy to others.
Shake hands also pays attention to a certain order: generally, it pays attention to the "honour person decides", that is, after the lady, the elder, the married person and the person with high status reach out, the man, the younger generation, the unmarried person and the person with low status can reach out and respond. If a person wants to shake hands with many people, the polite order is: elder first, younger generation first, host first, guests first, superiors first, subordinates first, ladies first, men first.
2. Bowing ceremony: Bowing, which means bending down to salute, is a polite way to admire others. Look at each other politely before bowing to show sincerity of respect. When bowing, you must stand at attention, take off your hat, be solemn, don't eat in your mouth, and don't say anything unrelated to the salute while bowing.
3. Greeting: Greeting is a silent greeting etiquette, which is often used by people you know to say hello in social situations. In social situations, people often wave, bow and take off their hats to show friendliness.
Third, public etiquette.
1, etiquette in specific public places
Theater: The audience should be seated as soon as possible. If your seat is in the middle, you should be polite to your seat.
The caller motioned for him to let himself through. It is impolite to give up your seat in front of your seat. Never put your hips in other people's faces. Pay attention to dress neatly, even if it is hot, it is unsightly to be naked. Don't talk loudly, laugh or make noise in the theater, and don't treat the theater as a snack bar. After the performance, the audience should leave in an orderly way and don't push.
Libraries and reading rooms: Libraries and reading rooms are public learning places.
Pay attention to neatness and obey the rules. T-shirts and slippers are not allowed in. When sitting, don't leave a seat for others. When looking for the directory card, don't turn it over or tear it off, and don't scribble on it with a pen.
The content of civilized etiquette 2 1. The content of etiquette education covers all aspects of social life. From the content point of view, there are appearance, manners, expressions, movements, language, clothing, speech, treating people and so on. From the object, there are etiquette, public place etiquette, hospitality etiquette, table etiquette, gift etiquette, civilized communication and so on.
The code of conduct in the process of interpersonal communication is called etiquette, and the performance of etiquette in speech action is called politeness. To strengthen moral practice, we should pay attention to etiquette, so that people can communicate with each other on the principle of "respecting others, self-discipline, moderation and sincerity" and bid farewell to uncivilized words and deeds.
2. Etiquette, etiquette and politeness are rich and varied, but each has its own rules. The basic etiquette principles are as follows:
First, the principle of respecting people;
The second is the principle of self-discipline, that is, self-denial, self-restraint, initiative, willfulness, courtesy, self-comparison, self-reflection, self-requirement, self-restraint and arrogance in the process of communication;
Third, the doctrine of the mean, appropriate, master proper limit; Fourth, the principle of sincerity, treat people sincerely, treat people sincerely, don't take part in accidental amusement, and behave differently.
3, civilized language:
1, hello!
2. Please sit down!
3. Sorry ...
4. Please wait!
5. Excuse me!
6. Please forgive me!
7. I'm sorry!
8, it doesn't matter!
9. You're welcome!
10, thank you!
4, the world, all sentient beings, people inevitably bump into each other, sometimes even rude, a "sorry" can make the grievances disappear, on the contrary, it may also cause unexpected consequences, and even lead to human tragedy. In interpersonal communication, learning to apologize is a very important moral accomplishment for us to be human from primary school. We should learn to say "I'm sorry" and try to be civilized teenagers.
Moreover, language is a tool for communication, and civilized language is the golden key to open the soul. Whether civilized language can be used in communication reflects a person's accomplishment and affects the whole social atmosphere. The world of swearing is "black and white", and the society that speaks civilized language is "colored". Of course, there are still many polite expressions in life, so we should pay attention to the polite expressions used in various occasions.
Secondly, learning "etiquette" should be based on improving my self-esteem. Self-esteem, that is, self-respect, is a psychological state of wanting to be respected by others, not bowing to others, and not allowing others to insult and discriminate. It is the expression of people's self-awareness, guides people's actions in a specific way, and is a positive behavioral motivation.
Correct self-esteem should have a humble character, not arrogance and impetuousness. When young students learn to respect others, they also gain the respect of others. While their self-esteem is improving, their inner moral requirements are also improving. Therefore, it is particularly important to cultivate young students' noble personality and good moral qualities of self-esteem, self-love and self-discipline. Etiquette education can be regarded as a kind of motivation and guidance, which plays an important role in the individual development of young students.
6. Thirdly, learning "etiquette" should focus on practice. A person's manners can only be reflected by words and deeds. If you don't say it, you can't say whether a person has "manners". Everyone should, on the basis of understanding the etiquette requirements, dare to show their civilized and polite image in daily words and deeds and peaceful communication with others. Some students usually know to be polite, but in public or when they meet unfamiliar people, their "etiquette" norms can't be brought into play, which is a sign of their lack of confidence.
It is necessary to educate young students to build up confidence and know that while using proper manners and words, they are also shaping their good image, daring to show their polite, confident and civilized self, and making full use of various occasions and opportunities to show this.
7. Etiquette is also an important embodiment of campus culture. People with good manners and habits first give people a feeling of "pleasing to the eye" and can adjust the relationship between people. In school, etiquette can make the relationship between teachers and students, classmates and classmates more harmonious, harmonious and friendly, and make the campus civilized atmosphere more intense.
Civilization etiquette content 3 official etiquette
First, receive Zahi face to face.
When the superior visits, the reception should be thoughtful. Listen carefully and remember the work assigned by the leaders; Leaders should answer truthfully when they know the situation; If the leaders come to offer their condolences, they should express their sincere thanks. When the leaders leave, they should get up and say goodbye to each other.
When subordinates visit, the reception should be cordial and warm. In addition to following the courtesy of a visitor, listen carefully to the questions reflected. If you can't answer them at the moment, reply politely. After the visit, get up and see me off.
Second, the telephone reception etiquette
Basic requirements for telephone answering:
1. The phone rings. Pick up the phone, report yourself first, and then ask the other party's intention to call.
2, telephone communication to carefully understand each other's intentions, to repeat and echo each other's conversation, as a positive feedback to each other.
3, should be equipped with a phone book, important phone calls should be recorded.
After the phone call, wait for the other party to finish, and then end with "goodbye". After the other party puts down the microphone, gently put it down to show respect for the other party.
Third, the etiquette of introduction.
When guests come to the office to meet the leaders, they are usually introduced by the office staff. On the way to guide the guests to the leadership office, the staff should walk a few steps in front of the guests to avoid turning their backs on them. Don't walk around casually while accompanying guests to meet leaders. You can say something decent at will or introduce the general situation of your unit.
Before entering the leadership office, you should knock on the door gently, and you can enter only after you get permission. You must not rush in. When knocking at the door, tap with your fingers, not pat hard. After entering the room, you should nod to the leader in the room first, and then introduce the guests to the leader. Pay attention to the wording when introducing, signal with your hands, but don't point your finger at each other. The order of introduction is generally that people with low status and young age are introduced to people with high status and old age; Introduce gay men to lesbians; If several guests visit at the same time, they should be introduced in the order of their duties.
When you leave the room after the introduction, be natural and generous, keep a good posture, and turn around and close the door gently after going out.
Fourth, travel by car.
Office personnel should pay attention to when accompanying leaders and guests to go out:
1, let the leaders and guests go first, and then go by themselves.
2, to take the initiative to open the door, and motioned with the hand, and then close the door after the leaders and guests sit tight, the general right door of the car is the first, for respect, so you should open the right door first, and don't use too much force when closing the door.
3, in the car seat is very particular about, our country is generally right for the top, left for the bottom. When accompanying guests, you should sit on the guest's left.
V. Delivery and delivery
Sending and receiving things is a common behavior in life.
The basic requirement of etiquette is to respect others. Therefore, when handing things, you must use both hands to show respect for each other. For example, when submitting business cards, the two sides often exchange pieces with each other after introduction. When submitting a business card, you should hand it respectfully with both hands, and the front of the business card should face the other party. When accepting other people's business cards, hold them respectfully with both hands. After receiving a business card, you should read it carefully or talk about its contents consciously. You shouldn't put it in your pocket or throw it around without looking.
Meeting etiquette of intransitive verbs
1. When issuing the notice of the meeting, the date of the meeting shall be indicated.
2. Prepare the meeting notice. The notice of the meeting must specify the time, place, theme and participants of the meeting. Notice should be given in advance so that participants can be prepared.
3. Arrange the meeting place. The size of the venue depends on the content of the meeting and the number of participants. If the site is difficult to find, signposts should be installed near the site for guidance.
The meeting time should be very tight. For a "marathon"-style long meeting, there are often lengthy reports above, but yawns below. Therefore, it should be a very important part of meeting etiquette to be concise, make effective use of time and discuss substantive issues.
5. Greeting etiquette. For some large and medium-sized meetings, we should conscientiously do a good job in welcoming the participants. Generally, a meeting group should be formed before the meeting to deal with related issues.
Etiquette of daily communication
First, the banquet etiquette
Banquet is one of the common forms of communication activities in public relations, and a proper banquet will add a lot of color to the friendship between the two sides. Be punctual when eating, tidy up your appearance and costume before going to dinner, and be neat and generous. Guests should obey the host's arrangement when arranging banquets. After you are seated, the host greets you and you can start eating. Don't fill in too much when you take food. If it is not enough, you can take the exam again. If the host takes food for you, say "thank you". Eat politely, shut up and chew slowly. Don't make any noise or vomit. Don't talk with food in your mouth. Cover your mouth with your hand or napkin when picking your teeth. When the host gets up to propose a toast, he should stop eating and listen carefully. When clinking glasses, the host and guests touch first. Many people can raise their glasses at the same time, not necessarily clinking glasses. Don't drink too much. You can propose a toast, but don't force it.
Second, dance etiquette
When attending the dance, gfd should be neat and generous. Try not to eat food with strong pungent smell, such as onion, garlic, vinegar, etc., do not drink strong liquor, and do not enter the dance floor sweating or exhausted. People with colds should not enter the dance floor. Those who can't dance yet had better not learn to dance on the dance floor now, but wait until they learn to dance before entering the dance floor.
In general, men should take the initiative to invite women politely; If it is a superior-subordinate relationship, both men and women, subordinates should take the initiative to invite their superiors to dance. 4 when dancing, the dance should be dignified, the body should be flat, straight, stiff and stable, and don't be frivolous and reckless; Men's movements should be gentle and elegant, not too tight or too close to women; In case you bump into your partner's foot or someone else, you should politely apologize to the other person's forehead. You can't stop dancing until a song is over. The male partner should send the female partner to the seat and express his gratitude, and the female partner should nod in return. In addition, we should pay attention to manners, maintain the order of the dance floor, do not smoke, throw peels around, laugh loudly, make noise at will, and put an end to all rude behaviors.
Third, visit etiquette.
1. Invitation etiquette before visiting: Whether visiting for business or personal reasons, you should call the interviewee in advance. There are four main points in the contract:
1, self-reported (name, company, position).
2. Ask the interviewee whether he is at work (at home), whether he has time or not.
3. Put forward the contents of the visit (visit or courtesy visit) to prepare the other party.
4. With the consent of the other party, agree on a specific visit time and place. Pay attention to avoid eating and rest, especially taking a nap. Finally, thank each other.
2. Manners and manners during the visit:
1, keep the appointment on time.
2. Pay attention to the art of knocking. Knock on the door with your index finger, with moderate intensity, and knock three times at intervals in an orderly manner, waiting for an answer. If no one answers, you can try harder and knock three times. If you have an answer, you can stand sideways on the right door frame, and then walk half a step forward when the door is open, opposite to the owner.
The host can't sit casually until he gives up his seat. If the owner is an elder or superior, the owner
You can't sit first if you don't sit. After the host gives up his seat, he should say "thank you" and then sit down in a polite manner. The host handed Yancha his hands and thanked him. If the host has no habit of smoking, he should restrain his addiction and try not to smoke as much as possible to show respect for the host's habit. When the host offers fruit, he should wait for the old man or other guests to start work before taking it himself. Even in your closest friend's house, don't be too casual.
4. When talking with the host, the language should be polite.
5. Don't talk too long. When you get up and leave, you should apologize for "disturbing" the host. After going out, I turned and offered my hand to shake hands with my host and said, "Please stay." . After the host stops, walk a few steps, then turn around and wave: "Goodbye".