Knowing Confucianism and erudition is an institution that provides online education services, and its refund policy should be implemented in accordance with the terms of the contract and relevant laws and regulations. You need a refund after purchasing the course of intellectual Confucianism and erudition. You can refer to the following points: First, read the terms of the contract carefully to understand the refund policy and the specific process and conditions of the refund. If you meet the refund requirements, you can contact knowledgeable customer service personnel to apply for a refund and explain the reasons and requirements. After submitting the refund application, you need to provide relevant supporting materials as required, such as payment voucher, ID card, contract, etc. The application for refund is due to the problem of teaching quality, and the corresponding supporting materials are also needed. After receiving the application and supporting materials, Zhiru erudite will review and handle it according to the terms of the contract and relevant laws and regulations. If the refund conditions are met, the money will be returned to the original payment channel.