1. Retrieve the password: Visit official website of Shandong Education Admissions Examination Institute to retrieve the password, and enter the name, ID number and other relevant information according to the website prompts to retrieve the password.

2. Contact relevant departments: If you can't retrieve the password through the website, you can contact Shandong Education Admissions Examination Institute or the admissions office of your city and county for help in retrieving the password.