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Do I have to keep urging the public to refund?
No need.

After the examination and approval of the Chinese public education refund is completed, it will be received within 15-30 working days, and no payment will be made at the end of the month. But some people say it will take 45 working days to arrive, while others say it will take a week. Specifically, you need to consult the customer service of the platform for detailed understanding or urging. < < br > > Students can also check the original agreement in detail, and they can report after the expiry date of the refund stipulated in the agreement. According to national regulations, the refund should be completed within 15-45 after approval.