I like my job, adhere to the work service process, and think about customers everywhere; Strong adaptability to work, flexible handling of emergencies, leaving guests with pleasant experiences and good memories. As far as your situation is concerned, you can mainly train your posture, smile service, polite expression and so on.
Standing posture is very important for welcoming guests. 1 The usher stands outside the restaurant or behind the reception desk, with natural and enthusiastic facial expressions, facing the guests and eyes looking straight ahead. If the guest walks 3 meters away from the restaurant, he should walk half a step forward, naturally hang his hands in front of him, bend slightly, bow 20-30 degrees and say, "Hello, sir/madam, welcome!" Do it 12 times per minute. Put a piece of paper between your legs and a book or a bottle of mineral water on your head. Don't drop it. Six people are divided into two groups (two women 1 man as a group), and the standing training time is longer than the actual standing time, otherwise the welcome guests are not used to standing for a long time, and they will stand indecent at work, which will affect the hotel image. The good group of the two groups can rest for an hour, and the bad group will continue to stand.