E-commerce personal work summary model essay 1
20____ years, the office work is busy and full. Although I have been adjusted several times, I still combine the work responsibilities and work plans of the department, take network promotion as the main center and key work, and actively complete all the work and tasks assigned by the leaders. Looking back on the past year, I have mainly done the following three aspects.
I. Network promotion work
Maintain the operation of the company's website, update the content data, participate in the website revision twice in 20 years, and successfully complete the background rectification requirements of the website database. It further simplifies the steps of data input and news update, and opens the door for further improving the visibility of the company's website on the network.
Supervise Baidu's bidding ranking, constantly adjust the selected keywords and bidding according to the actual situation, and strive for greater traffic and attention within a reasonable budget. At the same time, Baidu traffic will be appropriately imported into the company's blogs, news and other current affairs projects, further laying a solid foundation for enhancing the company's popularity and natural ranking.
Use forums and blog promotion websites to reprint excellent soft articles in large-scale interactive sections such as Baidu Know and Tianya Q&A to improve the exposure of the company's products and the company's popularity. This work needs a certain amount of time and energy, and it was carried out well in the first half of the year. In the second half of the year, due to the departure of extension Commissioner Zhu Xiao and the decrease of human resources, this work was greatly affected.
Second, administrative coordination work
Assist leaders to do daily work. Participate in "scientific and technological innovation", "famous products" and other selection activities, assist leaders in outreach, visit reception, and assist leaders in all aspects of talent recruitment.
In order to assist colleagues in the company to carry out their work smoothly, do a good job in all aspects of operation guarantee, ensure the smooth operation of the company's telephone and network, the normal operation of all kinds of office equipment, the internal and external communication of work situation, and the left and right coordination of problem handling. Ensure that the company's pre-sales consultation and after-sales complaints can be handled in time, coordinate all parties and answer patiently.
Third, the comprehensive work of copywriting materials
Cooperate with the company's various publicity materials, such as product manuals, brochures, practical manuals, four-fold pages, single pages and other materials, and communicate and coordinate with outsourcing suppliers in time.
Over the past year, I have made full use of the advantages of the company's headquarters, contacted up and down, communicated left and right, and collected from all directions.
The information from all sides, after written and accurate sorting, was fed back to various media channels, which played a very good publicity role.
Actively participate in the convening of the company's "two sessions", write the presiding copy, organize conference planning, play a role in ensuring the smooth development of important work and major activities of the unit, and make feedback and records.
20____ is a year of development and hard work. There are still some shortcomings in my work. First, the shortage of staff leads to the work level staying in daily affairs, while less time and energy are devoted to active consultation, investigation and research, and innovative thinking; Second, the detailed implementation and overall planning of the work are not in place, and there is still a certain gap between work efficiency and ideal rhythm.
The year of _ _ is a brand-new beginning and a new starting point for the company and each of us. I will redouble my efforts to catch up. No matter what job you are engaged in, attitude and mentality are very important. Facing the challenge calmly, we can better handle and solve the problems we face, constantly enrich ourselves, objectively face our own shortcomings and improve ourselves better. Everyone will have a bright future!
E-commerce personal work summary model essay II
The new year is coming. Looking back, I have been in the company for 4 months. In August, he entered the e-commerce division of Wanshangtai e-commerce company. Time flies, we bid farewell to the 20__ of departure and ushered in the 20__ full of hope. Over the past year, we have paid and gained, laughed and suffered. In the past four months, with the active support and great help of my colleagues, I have a clear and thorough understanding of the company's business from unfamiliar to familiar, and the company's group development ideas. Thank you very much for giving me such a beautiful development stage, and look forward to making progress with the company in the future. Let me sum up my work in the past four months:
At the initial stage of development, a routine optimization was mainly carried out for Wanshangtai, such as title, keywords, url links and so on. , you can get more promotion value in search engines, as well as image beautification and website access speed. Increase the user experience of the website.
In-station optimization is mainly completed by the auxiliary technical team. Next, the off-site promotion and optimization are carried out, with the aim of promoting Wanshangtai through various resources and platforms. Wanshangtai is a comprehensive e-commerce platform, which not only has diversified products, but also has three business operation modes: b2c shopping mode, b2b wholesale mode and o2o online and offline trading mode. Therefore, there are various promotion channels, including wholesale websites, wholesale customers looking for business opportunities, and some retail websites, where people who often shop and comment on goods gather. The way of promotion is not only to publish articles to attract everyone's attention, but also to organize online promotion activities to gather popularity.
In addition to sns community, vertical website forum and comprehensive forum, promotion channels are also essential. We have released some promotional activities of Wanshangtai in some dating communities such as Weibo and WeChat qq Group, as well as the recent brand effect process. Let more users know about Wanshangtai and enter Wanshangtai.
In the middle stage of development, Wanshangtai held many offline publicity exhibitions. There is a professional market annual meeting sponsored by Guangdong Professional Market Association, and its members include well-known professional market leaders in Guangdong Province. My main job is to cooperate with the department to build an exhibition platform. During the exhibition, I will discuss with the person in charge of the professional market and introduce the business and operation mode of Wanshangtai. At the meeting, Wanshangtai introduced the current predicament of the professional market and the necessity of entering e-commerce in the future, and also demonstrated the advantages of Wanshangtai in entering e-commerce for the professional market. Then Wanshangtai occupied a booth at Zhuhai Air Show, and Wanshangtai also held a cash delivery activity. During the air show, all registered Wanshangtai accounts will be given 20 yuan cash coupons, which can be spent again at Wanshangtai. Remarkable achievements have once again laid the groundwork for the online promotion of Wanshangtai.
In the later stage of development, we mainly focus on the app client, connect with Wanshang platform, establish the function of app client, and develop the display mode of app. Now Wanshangtai has continuously improved its functions and beautification, and developed value-added services such as app client and Wanshangtai loan. Join hands with Kunlun, the world-class extreme fighting competition, to create a feast for thousands of businessmen. Once again, it has branded the masses with tens of thousands of commercial platforms. At the same time, realize online promotion and establish the brand awareness of Wanshangtai.
Free online promotion, online paid promotion planning, and cooperation with Kunlun Extreme Fighting Competition to maximize the brand value of Wanshangtai.
20__ years have passed, and the construction of Wanshangtai has come to an end and gradually entered a new stage. In addition to continuous promotion, Wanshangtai will continue to update and strive to push to the peak of the market. Now I am older than Wanshangtai, but I hope Wanshangtai will achieve an older and stronger effect than me through the rapid growth next year.
It also has many shortcomings. The result of the work ignores the development of the process, there are still limitations in doing things, and the mind is still not active enough. New discoveries and corrections are made every day. I hope to create more bright spots and beautiful memories for my present life.
E-commerce personal work summary model essay 3
In the busy work, unconsciously ushered in a new year. Looking back on this year's work process, I also gained a lot. I still remember when I left school and entered the society, I took the first step in my life with great excitement and a little anxiety. This step is often the most important step. Like many people, we grope for progress in the workplace, enrich ourselves and learn. Without any experience, we have more difficulties than others, but the road is often our own. With enthusiasm for life and yearning for work, we finally became new employees of Jinan New Building Materials Co., Ltd..
This year may be the most difficult year for me to enter the society, because I can say that my life experience or work experience is almost zero, but the company has never given up on me, but has given me more encouragement and support, so that I can learn to move forward. When I left school, I immediately went in and out of the company and society. The main reason for this maladjustment is that I don't know where to start working and live a life of fear all day, but with the help of the company, I gradually learned where to start.
First, productization
The most important thing is to gradually get familiar with the products to be sold and the basic business processes, and understand what the company mainly does. Where is the market positioning? Where should our market target be invested? Who are the target market individuals and groups? These are all things I need to learn, to understand the company's product price, each product model, each product category, product composition and product performance, product advantages, and to understand the correlation between wall insulation and our products. How to make the product from the bottom to the surface and how to construct it, a series of problems are gradually known through the training of the company and the help of colleagues. Slowly know how to understand the product knowledge more effectively, and comprehensively sort out the company's products through excel, including price, category, model, corporate culture, products corresponding to models, English descriptions of various models, and English translations of company products. After doing this series of files, I have a new understanding of the products, which lays the foundation for publishing information on various websites in the future and saves time.
Second, the flexibility of product quotation.
I didn't know how to quote at first, but I was immediately questioned by customers. I don't know how the price is composed, which is also related to my unfamiliarity with business. In this way, I always feel that I can't find anything to say to my clients. After the guidance of the company's technicians, I know how to quote, how to analyze the price composition, how to communicate with customers about the price, how to float the price, how to calculate what the project fee contains, and how to make a formal quotation according to excel.
Third, the network and the market.
Now is an information age, but how to find potential customers through this platform is a very profound knowledge, which requires hard work. If you're lucky, that's another matter. This job is originally a test of personal endurance and perseverance, and it is a process from shallow to deep. First, let's talk about how to find our potential markets and customers through the Internet:
65438+ I also learned how to identify which websites are effective, especially those that get buyer information for free. I will manage some websites regularly in the future. An important criterion for judging the quality of a website is whether it can be queried. In theory, the more registered websites, the better, but some effects are not obvious. To know how to deal with a website according to its merits, we need to look at the number of views, search ranking, website update speed, service items and so on. Some people say it's tiring to do so. It's boring to register dozens of websites and publish tens of thousands of messages every day. Updating daily information every day is also boring. It's really hard. This job seems simple, but in fact it is very hard. It exercises people's endurance and personal perseverance. Updating our products every day ranks high, and the chances of being searched are greater. There will be more opportunities to receive inquiries and more websites to register. You want to search for this keyword in a search engine, and all the information comes out of our company, so the publicity effect of the subsidiary is better, because what we do is free, and we can't see the contact information when inquiring about the buyer information. For ordinary members, direct online inquiry is not bad, but the effect is poor, so suppliers can take the initiative to find buyers under the buyer's market conditions and get more opportunities. If you register a free website, you should be diligent in updating it, otherwise the information released soon will be overwhelmed.
2. Find customers through search engines, specific operation methods, product keywords+dealers/buyers. Product name+product price. Product name+company short name or full name of well-known buyers in the industry. Looking for industry exhibition websites. Observe the ads on the right side of the search engine. Look for pages with links to major customer websites.
3. Forum method, go to relevant business forums, where there are many questions about similar products, introduce the company there, and promote your company through your own blog and chat tools.
4. Reverse method, we are in the building materials market. Think about the industries that use our products and establish relationships with them, which is also a step towards the market. For example, some insulation companies, real estate companies, construction companies, or construction individuals are all applicable objects of our products. From here on, we will have a chance to find our distributors, and it should be a good choice to promote them.
5. Through the information platform, there are many engineering websites, from which a lot of engineering information can be obtained. According to the information provided, we can verify the authenticity of the project and let the salesman follow up.
6. Establishing your own website is also a very important job. I want to learn how to plan my website reasonably and how to arrange it reasonably. After a year of hard work, I also got a lot of project information and did some projects, such as Yinchuan, Shanxi Maternal and Child Health Hospital and Liaoning Factory. However, things are always good and bad. Indeed, there is still a lot of useful information this year. I don't know what happened. At the same time, when it is handed over to technicians or salespeople for follow-up, the chances of reaching a deal are very small. Providing the best information in this way is also a problem. How to break through this obstacle will be discussed in detail below.
Fourth, organizations that deal with customers at work.
Looking for business online, I think my work is faster and more orderly. I have developed a quotation document with pictures to make it easier to send it to customers. For customers, I have concentrated all my contacts in excel documents as a customer management system, and registered product analysis, different quotations, customer types and needs, customer sources and telephone numbers, and project information, because we are different from other industries in engineering. Maybe I haven't contacted you for a long time after this call, or I may contact you suddenly that day. This is also respect for customers. When I call again, I know which client this is, and so on. I think it is very important to file files for customers, just like the files of some agents, the prices agreed by agents and so on. Every agent's shipment, delivery price, freight and remittance should be registered well and be aware of it.
Verb (abbreviation of verb) the importance of cooperation with people inside the company
How the employees in the factory cooperate with the builders on the site is a very important thing. Attention should be paid to the links from contract-inventory list-production list-outbound list-logistics-consignee receipt. Pay attention to the quantity shipped, the model of production and shipment, deliver the goods to the consignee on time and with good quality, how many goods have been delivered, how many goods have been used for each project, and how many products have been used. Establish files and keep them in mind. For the customer in Shanxi, there was a problem in the connection between them, which finally made everyone very unhappy, so the process and process coordination need our attention.
Six, product market analysis
1. Market demand analysis shows that there are not two companies making this product in our industry, but the market is not saturated. It should be a major change from the original tiles to the current imitation bricks. Because of the appearance of inferior ceramic tiles, the rise of thermal insulation and the advocacy of national energy conservation, our products provide better market competition opportunities, so the market power is still very strong. How to open this market, all our employees, regardless of their own problems and
2. Competitors and price analysis. Now people in the market are familiar with this thing, that is, Jiu Nuo, skk, Nippon, Sino-German Wacker, Huashi and so on. So the market competition is quite fierce. Maybe other people's technology is not as mature as ours, but there are many conditions for competition. We have our advantages, but we also have disadvantages. For example, our price may be higher than others, the market relationship is not as mature as others, and the contacts are not as wide as others. The team is incomplete and there is a shortage of technicians. In fact, technicians should not only be proficient in technology, but also how to treat every customer into their circle, how to talk and how to establish relationships are all problems we should learn. I think they are all problems we should consider. Therefore, how to use their own advantages to resist the disadvantages of others and occupy the market is very important.
E-commerce personal work summary model essay 4
Time flies, in the blink of an eye. _ _ has quietly ended. In this year's time, through the understanding of e-government and the actual work, the work is summarized as follows:
First, there are shortcomings.
1. The organization of work is not clear enough. I don't have a certain arrangement to go to work every day. If I see what kind of ability I lack, what kind of ability I will learn. At present, while doing promotion, I don't have a detailed and primary plan to do customer service, write articles, make drawings and make websites, but at least I know what needs to be completed immediately and what needs to be postponed. If I do too much, I will gradually realize and make progress slowly. I also hope that I will make progress next year.
I didn't know enough about my work during my work, especially when I first came here. I completely lack the initiative, understanding and analysis of the shoe market, and another is that I lack the ability of positioning and logic.
3. Lack of work experience
I really didn't know anything about e-commerce before, but I learned a lot from the cultivation and recognition of Teacher Liu. Although I have encountered many problems in the whole process, I don't know how to promote and optimize, but while using the resources and online courses around me, I know that promotion is a process of long-term persistence to achieve results, and persistence is very important.
4. Why didn't our goods form sales:
I don't know how to start because of process problems, including mistakes and leaks, and the design at that time. I don't know whether to open a Taobao shop or a Taobao mall. It is a good thing and a trouble for me to open a Taobao shop now. The purpose of opening a Taobao shop is to lay the foundation for opening a shopping mall in the future, but the current control power is obviously insufficient, and the current working distance is not detailed enough.
5. In Alibaba, work lacks a process of self-reflection and updating at any time. Although the works look back, they lack regularity. For example, in Alibaba, many functions have been modified and updated, which can be directly promoted, but I didn't know anything before. Only when it is discovered can it be refined.
In short, it can be summarized in one sentence: the work is not clear enough; Unfamiliar with the process; The work is not exquisite enough; The working mode is not flexible enough; Lack of work experience; Lack of knowledge summary of usual work
Second, this year, the company will open up a large area.
In order to form a large-scale sales of shoes, there will be many goods fairs this year, and the work pressure will be even greater. We should work hard, work diligently, do every job well, handle every detail, strive to improve our professional skills and make progress as soon as possible.
The following are my improvements this year: improving the initiative of work; Work should focus on results; This year's work should set goals, and everything should be completed around the goals; Seize all learning opportunities and make a summary at ordinary times; See more, learn more and do more.
Three, _ _ year work objectives
This year, we will set a footwear sales target. Taobao will reach a crown, and its annual sales will be _ _ _ _ _ _ _ _ ten thousand yuan.
E-commerce personal work summary model essay 5
The end of the year is approaching, I think everyone is busy with the final sprint before the Chinese New Year, and some brothers are about to embark on the journey home!
I have been in Shenzhen for almost four years, and I only started at the beginning of last year. From a small card dealer at the beginning, I have gradually developed into a digital dealer. Thanks to the communities, forums and friends in Taobao, it is because of your support that we can develop slowly.
First, thank you.
Today, _ _ has your credit. To tell the truth, in fact, I really spend less time interacting with you in the community, usually on the inside or by phone. This may be our shortcoming. Please forgive me, too. We will continue to uphold product quality and after-sales service, and build a safe, convenient and value-for-money shopping platform, so that you can get satisfied products and leave good memories.
_ _ This year, with the help of all social friends and Taobao friends, the online sales of Taobao products was nearly 1 10,000, depending on the actual quantity. Don't like exaggeration. It is this little data that reflects the support and love of social friends and Amoy friends for our store.
On the occasion of the Spring Festival, on behalf of all my colleagues in Digital Studio, I would like to extend my most sincere wishes to all the friends who care about and support us: Happy New Year, family reunion and all the best!
We will, as always, provide you with more perfect and cheaper products and quality services!
Second, the work performance in the past year
Strengthen the image and improve their own quality. In order to do a good job in sales, we have always been strict with ourselves, paying attention to setting an example and treating others sincerely. First, love your job and pay attention to dedication. The biggest rule of your own work is "irregularity".
Therefore, we should correctly understand our work and value, correctly handle the relationship between bitterness, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, temper our business and improve our business. After 1 years of study and exercise, our work has made some progress. Make use of the information circulated by Taobao and major websites, carefully study other people's strengths, get rid of their own shortcomings, consult with peers humbly, and improve themselves in the sales field through continuous learning and exploration.
It is necessary to strengthen functions and provide good services. In our work, we pay attention to the fundamentals and strive to improve the service level. Although the manpower is small and the workload is heavy, it needs the unity and cooperation of all our staff. In this year, no matter what difficulties we encounter, we actively cooperate to do a good job. Colleagues can think in one place and work hard in one place, no matter how much they do, they just hope to finish their work smoothly.
Third, the shortcomings in the work and the direction of future efforts.
Although some achievements have been made in the past year, there are still some shortcomings, mainly due to insufficient ideological service level, insufficient study and service, a certain gap compared with experienced colleagues, business still wandering in the basic format, and lack of in-depth exploration of the content. In my future work, I will definitely sum up my experience, overcome my shortcomings and strive to do better.
Ups and downs is another year, so _ _ year is coming to an end, and the new _ _ year is waving to us again. After a busy year's work, I have too many feelings.
It's the end of the year again, and _ _ is about to become the past. This year is the second year of contact with online promotion. Saturday and Sunday spent a period of time sorting out the customer data of online customer transactions in the first half of _ _ and the second half of _ _.
Although the total effective amount is not several million. However, in terms of the percentage of turnover growth, this year has increased by more than three times compared with the same period of last year, and the second half has increased by nearly two times compared with the first half. Sales in the second half of the year increased by 33% compared with the first half. I am really happy to see these data!
Even so, I still have a firm belief in my heart, and insist on increasing the publicity of products by online promotion, so that the online sales of _ _ can reach a new level.
Fourth, * * * Qi Xin works together.
According to my understanding in recent years, I think the biggest factor for customers to reach a deal on the Internet is to build trust. There are many cost-effective products, customers can find you, and you can also find many peers with advantages. What customers in different places lack is trust in the transaction. With the development of network and network informatization, it has brought us convenience, but it has also produced some crises, and many customers have been cheated by the network. Once bitten, twice shy!
Therefore, while providing customers with efficient services and cost-effective products, we should also eliminate the concerns between customers and our suppliers, so that customers can rest assured and be willing to cooperate with us.
The first cooperation in selling products and the subsequent cooperation in using services will win the recognition and trust of customers. While we are shouting honesty in doing business, we should also do our best to prove our commitment with actions.
A promise is a promise, and victory is in sight ... We will continue to work together with our customers!