Enterprise management innovation is a systematic project with a systematic process. Only by persevering and strengthening organizational management can the effectiveness of management innovation be improved. Systematic and continuous enterprise management innovation activities should have the following characteristics.
Top managers support and participate in enterprise management innovation activities.
Management innovation depends on teamwork.
Management innovation activities need to create a good innovation culture.
Management innovation activities need scientific methods.
Management innovation activities should have special promotion institutions and mechanisms.
Therefore, enterprises should seek the support of management innovation ideas and methods from the above characteristics, and establish a management innovation model with enterprise characteristics from their own characteristics. As two important management innovations in the 20th century, lean production of Japanese automobile company and six sigma management of Motorola company in the United States have proved to be very effective business process improvement models with strong complementary advantages. Lean six-fitness horse is the integration of six-fitness horse and lean production, which has been proved by many enterprises to be an effective innovation method of enterprise management. Let us take you to understand lean six sigma management;
First, the meaning of lean production and six sigma management
Lean production originated from Toyota's mode of production in 1960s and early 1970s. After years of unremitting efforts, Toyota has achieved great success. American research institutions have analyzed Toyota's production mode and extracted the essence of this production mode, that is, lean production. Lean production thinks that there are all kinds of wastes in any production process, so it is necessary to apply the value stream analysis method to analyze and remove all processes that do not add value from the customer's point of view. Lean thinking includes a series of supporting methods and technologies, including JIT――JustInTime, TPM-total production maintenance, 5S management method, anti-blocking, rapid die changing, production line constraint theory and value analysis theory.
Six-horse management is different from the traditional enterprise management concept in the past. It emphasizes that the ultimate goal and focus of enterprise management should be to continuously improve the process, continuously improve the efficiency and quality of the whole process, make customers get a more satisfactory experience, effectively reduce management costs and improve the management efficiency of the whole process, so it is an all-round quality improvement plan. It urges all departments of the enterprise to pay more attention to the key management projects in their respective business links, and at the same time, all departments work together in Qi Xin to improve the quality, thus improving the competitiveness of enterprise products and services.
Second, the advantages and disadvantages of lean and six sigma comparison
1, quantitative analysis
Lean method lacks quantitative in-depth data analysis, and many analysis and improvements are based on experience and intuition, so it has a quick and significant effect on relatively simple production and inventory problems, but it is difficult to solve complex technical problems such as average value and fluctuation control, and sometimes it is difficult to find the root of the problem because the analysis method is not rigorous and thorough. Six-horse method is based on strict statistical theory. Through the analysis of the data, an objective and accurate improvement scheme can be obtained, which has a good application effect in average value and fluctuation control, but it does not have to be applied to simple technical problems that can be directly solved.
2. Focus on aspects.
The core goal of lean method is to eliminate all waste and produce on time, which can effectively improve the speed and inventory index of enterprise operation, such as increasing inventory turnover rate, reducing in-process inventory and reducing costs, so as to gain greater advantages over competitors in speed and cost. However, due to the lack of attention to technical issues such as production fluctuation, product quality is difficult to improve. Six Sigma focuses on process quality and aims at the perfection of product quality. It can get customers' satisfaction with high-quality products, but there is no special solution to how to improve production speed and reduce inventory.
3. The role of the team.
Lean six-sigma management emphasizes mobilizing all employees, actively participating from top to bottom, solving all key problems in the whole process of products or services, so that every employee can play an effective role and contribute wisdom, so it is one of the most efficient management methods. However, this method also has some defects, such as lack of systematicness, imperfect talent training mechanism, and more emphasis on systematic training of key technicians.
Third, the implementation points of lean six sigma
1, approved by senior management.
A good work plan can not be separated from the approval and cooperation of the top managers of the enterprise. Only in this way can the project be implemented stably for a long time. As we all know, the CEO and all senior managers of an enterprise mainly operate the development strategy of the enterprise. Only when they agree with and implement the Lean Six Sigma project can they ensure that all the resources needed for the project implementation are in place, and all the work supervisors and their employees at all levels can also implement and perform it, thus ensuring the success of the project. Under normal circumstances, the top management of an enterprise will judge the quality of a project from two angles. One is whether this scheme is necessary and urgent for the business development of enterprises, and the other is whether it is the best choice. Are there any better alternatives? Lean six sigma project can meet these two points, so it can be recognized and accepted by senior managers of enterprises.
2, the establishment of lean six sigma corporate culture
Lean Six Sigma can be used not only as a management tool, but also as an advanced corporate culture. If the enterprise can identify with customers from the heart, find out the problems in development in time, make reasonable improvements in place, and constantly improve the standards and requirements for quality, only in this way can the management scheme of lean six sigma be truly promoted and implemented from all levels of the enterprise.
3, the implementation process of lean six sigma management
The successful implementation of lean six sigma must be carried out from the level of enterprise strategy and business innovation, and the top-down promotion and participation of senior leaders is the key to the success of lean six sigma management model. First of all, the enterprise should set up a senior leadership team as an advocacy organization to promote lean six-sigma, and the senior leadership team and advocates should receive basic training in the management concepts and methods of lean six-sigma. Then, starting from the company's strategy and customer's demand, the horizontal comparison method and the balanced scorecard are comprehensively used to determine the main improvement opportunities of the enterprise, and the stakeholders are analyzed according to the improvement opportunities to confirm the scope of the improvement opportunities. Secondly, according to the improvement opportunities, select the lean six-sigma project team, and train them on the management concepts and technologies of lean six-sigma, that is, training and project crossing, so as to ensure the smooth progress of the project through regular review and obtain the expected benefits. Finally, the team that successfully completed the project should be praised, such as granting the "black belt" qualification to the project team leader. Of course, it is not easy to make lean six-sigma management model a mechanism for continuous improvement and innovation of enterprises, which involves many factors, including top management, culture, organization and incentive system.
As a model and method system of enterprise management innovation and continuous improvement of business processes, lean six-sigma management has two most remarkable characteristics:
First, from the management mode, Lean Six Sigma effectively combines strategic management with strategic implementation, and achieves various effects such as strategic implementation, process optimization, continuous improvement, organizational learning and knowledge management, and supply chain management through the participation of senior leaders and a set of Lean Six Sigma to promote infrastructure.
Secondly, from the method itself, it is an integrated innovation to effectively integrate existing management ideas, methods and tools and provide operational technical routes.