With the development and progress of the times and the continuous improvement of civilization, the communication between people is increasing, and etiquette has become an indispensable part of modern people's lives and affairs. Therefore, it is of great practical significance to learn etiquette knowledge and use etiquette norms to improve their comprehensive quality.
On Monday afternoon, the company conducted etiquette video learning training for all employees, which was taught by Professor Jin. Through video etiquette knowledge training, I deeply feel that I still have many shortcomings in etiquette. The etiquette training activities organized by the company are very necessary, which deeply touched me and benefited me a lot.
China is known as "the country of etiquette", and the inheritance of etiquette is also the traditional virtue of our Chinese nation. Since freedom, civilized etiquette has been in a very important position. Nowadays, with the acceleration of reform, opening up and modernization, etiquette is more important. Its content and scope are all-encompassing and ubiquitous. A person's manner, expression, speech and attitude towards people and things can show a person's quality cultivation and the overall image of a unit. Therefore, in daily work and life, we should focus on four aspects:-strengthening self-discipline awareness and improving service ability; Second, correct ideological attitude and improve moral cultivation; Third, pay attention to learning methods and improve your etiquette level; Fourth, pay attention to apply what you have learned and improve work efficiency.
Video training courses are introduced from our hair style, clothes, makeup and accessories to business etiquette, standing posture, sitting posture, eye contact etiquette, smiling etiquette, gesture etiquette, greeting etiquette, handshake etiquette, business card etiquette and introduction etiquette.
The principle of respecting the elderly is to introduce the young to the old first; Introduce the low status to the high status; Introduce guests to the host; Introduce company colleagues to customers, and introduce colleagues from our own company to colleagues from other companies; Providing unofficial personnel prices to official personnel; Introduce the junior to the senior; Introduce men to women. Action during introduction: the heart is upward, and you should generally stand when introducing, except for the elderly and women in special circumstances. You can't stand up at a banquet or meeting table, just smile and nod. In addition, there are conversation etiquette, seating etiquette, elevator etiquette and marching etiquette. Various etiquette precautions on various occasions have been vividly explained.
Mastering business etiquette easily and flexibly can make you feel at home at work, and your rudeness will not affect your normal work. It can also be used as a tool for interpersonal communication. Etiquette can actually be said to teach us how to get along with others. Judging what kind of person a person is from his manners and habits is absolutely a science. It seems that I really should practice more. As for speaking skills, it is also classified as etiquette. I totally agree that product is worth learning at work and in life. I also know that I should feel the same way when talking to others. When you meet something, you should tell it from the other side's point of view first, so that the other side will have any benefits, but I can only imagine the effect that I always ignore.
Learn how to praise others in the art of speaking, just as the essence of etiquette is that I convey him to the other party with good intentions at the right time and in the right way, and most of the time the other party will turn back, so we form a virtuous circle. Although I have only learned a little, I believe that as long as I sincerely praise and pay sincerely, I will definitely get the expected effect.
I believe that if each of us can start from me and establish a good image of ourselves and the company from now on, then our life will be more colorful and our times will be more warm and harmonious.