1. Training objective: Through this supermarket employee training, improve the service awareness and sales skills of employees, so as to better meet customer needs and increase sales. At the same time, we should strengthen the spirit of teamwork and keep a proactive attitude in our work.
2. Training content: including product knowledge introduction, customer communication skills, display layout and commodity collocation. Through the combination of theoretical study and practical operation, we advocate interactive communication and role-playing, and invite professionals to give on-site guidance.
3. Training evaluation: establish an evaluation mechanism to evaluate the performance of employees participating in the training, and give corresponding rewards or supplement individual counseling measures according to the results; Collect feedback regularly to understand the training effect, and timely adjust and improve relevant teaching methods according to the feedback results.