Shopping guide plays an irreplaceable role in the process of clothing sales, which represents the external image of merchants and accelerates the sales process. Therefore, it is very necessary for merchants to train and improve the sales skills of clothing shopping guides.
Smile. Smiling can convey sincerity, and charming smiling is a long-term practice.
Compliment customers. A compliment may keep a customer, promote a sale, or change a customer's bad mood.
Pay attention to manners. Etiquette is respect for customers, and customers choose people who can make them like shopping guides.
Pay attention to the image. Shopping guides appear in front of customers in a professional image, which can not only improve the working atmosphere, but also gain the trust of customers. The so-called professional image is to guide the buyer's clothing appearance, manners, mental state, personal hygiene and so on. , can bring good feelings to customers.
Listen to customers. A common mistake made by inexperienced shopping guides is to talk about products as soon as they come into contact with customers until they get bored. Listening carefully to customers' opinions is one of the most important ways for a shopping guide to establish a trust relationship with customers. Customers respect those shopping guides who can listen to their opinions carefully.