Hotel work is complicated and subtle. If employees can't grow through repeated work, hotels will inevitably face brain drain.

For employees at different stages, the hotel should provide targeted training and special guidance. For example, in addition to training the basic knowledge of new employees, we should also let new employees know about the hotel industry and understand the hotel from a macro perspective. After taking up the post, we should also carry out special training on the basic knowledge of customer service such as hotel etiquette and hotel products.

For employees who have mastered the basic skills after assessment, the hotel should increase the training content in time. Such as "being an excellent waiter", "attitude training" and "consumer psychology of guests". Guide them to understand the meaning of service more deeply, enhance their sense of honor, and encourage employees to strive for Excellence.