As a prolactin, we all know that we use our hands to help our mother solve the breast problem. Learning standard technology is a necessary skill in this course. Besides, do we need to master other skills? Let me analyze it for you.
1, good at communication, helping service providers to establish good relations with customers.
No matter what job you are engaged in, communication with people is the basis of establishing good working relationship, cooperative relationship and customer relationship.
If prolactinists only know skills, they may not be able to convert their values more efficiently in business negotiations. Show yourself as much as possible, let customers see your ability and let customers pay for your ability. This needs to be demonstrated through our good self-introduction, professional explanation and humanistic care.
Maybe many sisters will say that my education is not high and I am not so eloquent. What should I do?
In fact, what we are talking about here is communication, not because of your eloquence, but because of your sincerity and basic language logic. Among them, I believe that if you have 100% sincerity, things have basically succeeded more than half. What customers want is not gorgeous decoration, but sincere service ability and attitude, because this is the premise to solve customer problems.
As for the logic of language, don't worry. At the end of our prolactinist course, I will have a lecture, focusing on the service process and how to ask for some basic information and communicate with customers in different service links, so as to achieve the highest service effect. Efficient communication reflects your professionalism at the beginning of service.
2, parenting knowledge, all breast problems are inseparable from breastfeeding.
The job of prolactin is to help clients deal with breast problems during lactation, such as breast blockage, lack of milk and mastitis. Have you ever wondered why breast problems occur during lactation? In fact, this has a lot to do with Ma Bao's physical condition, the baby's physiological/pathological condition and whether the baby's feeding is appropriate, which can be said to be the fundamental reason. The symptoms of breast are just a manifestation of previous feeding problems. So I will always emphasize to my classmates in class that although we are called prolactinists, we should not always stare at mom's breasts when serving. Breasts are just victims, not the real "culprit" of the problem.
Find out the "culprit" such as parenting and feeding, and the breast problem will naturally be solved.
When you know the physiological characteristics, stomach size, living habits and psychological development of a newborn, you will know what is the root cause of solving the breast problem.
Breasts are for babies to produce milk. Babies can eat breast milk through their breasts. In the life of infants, breastfeeding takes up13 of the time and energy, especially for babies within 3 months, and women within 3 months are often the most prone to breast problems. In this way, everyone can know that there is something wrong with the breast, which is basically the performance that the baby and the breast are not running in.
Being a nursing prolactin will make you more popular in Ma Bao than others.
3, maternal care, maternal physical and mental state has a direct impact on breastfeeding.
Every time I give my mother breast treatment, I will know her physical and psychological condition during pregnancy and postpartum. For example, there are some diseases during pregnancy, such as gestational diabetes, hypertension, thyroid, heart disease and so on. Because these diseases have a certain impact on milk production to a certain extent. As we all know, the operation of various organs of the body needs a certain amount of related hormones. If the hormone level or some metabolic diseases are not ideal, it may affect lactation in "constitution"
Knowing the influence of various diseases on breastfeeding can give correct guidance when serving Mabao. Now many mothers suffer from some metabolic diseases. However, due to the development of medical care, most of them can be breastfed through treatment and medication.
In addition, in terms of mental health, mastering some basic psychological counseling will help many mothers recover from mild postpartum depression. If we can help mothers to feed their children smoothly, I believe that mothers will appreciate you and trust you when there is no psychological obstacle.
No matter what service we do, we all hope to be recognized by our customers. And no one will refuse professional and caring service.
4, postpartum recovery, just need services and don't do it, you will be stupid.
Our customer is a postpartum mother, and the needs of postpartum mothers can be said to be very great, including feeding problems and postpartum recovery needs. Ma Bao accepted our professional breast-feeding service, and after the ideal effect, she was basically satisfied with and trusted us. If we still have the skill of postpartum recovery, then high-quality customer resources will not be given to other peers in vain. Otherwise, it is the biggest waste of resources, which directly affects our personal income.
I believe there is no need to say more about postpartum recovery and other projects. Many people know that one more technology leads to one more income, not to mention the customers of this project are in our own hands. If you can catch these customers, making money is what you really want. If you consider opening your own postpartum recovery center in the future, breastfeeding and maternity care are just needed services in Ma Bao.
When you want to enter the maternal and child industry, or get stuck in your post, you may wish to talk to Shangyuan Maternal and Child Consultant. Shangyuan Maternal and Child Counseling Association will give you some sincere suggestions on the industry prospect, current industry necessary skills and career planning.