It is difficult to control the marketing effect.
The market competition is fierce, and the enrollment rate of students is low: the marketing effect is difficult to control, it is difficult to achieve one-on-one active marketing in the face of target schools, and the follow-up process of target students is difficult to control.
Personnel information salary management is difficult.
Difficulties in personnel management: employees in the organization include sales (consulting teachers) and teaching and education personnel, and the information and salary management mechanisms of employees are different, so it is difficult to manage them in a unified way.
The student signing process is complicated.
After the students sign the bill, the procedures are complicated and the customer satisfaction is low: the students involve multiple departments from the clue to the end of the training, and each department needs to re-grade the information, which is complicated and easy to make mistakes.
It is difficult to arrange courses.
Course arrangement involves more than one information: the time of teachers and students, the distance between classes, whether there are two classes changing campuses, whether there are other arrangements for classes, and the manual operation is difficult, which is prone to confusion.
Difficulties in communication between students and institutions
It is difficult for students to communicate with institutions, which affects the teaching quality and customer satisfaction. There is no unified platform for students to inquire about their courses, grades and class hours, and there is no way to communicate with institutional teachers online about the courses.
Difficulties in communication and management between campuses
Difficulties in communication and management between departments in the campus: due to the constraints of geography and personnel familiarity, cooperation and communication between the campus and departments are difficult. When some projects or businesses involve multi-sector cooperation, the progress is slow or even difficult, and it is difficult for the management to control the overall situation.
There are many financial expenses.
Many financial charges are difficult to manage: there are many types of business, and the charges for each business are different. In addition to normal fees, the approval process of concessions, tax exemptions and tax reductions is also complicated and prone to errors.
The customer refund process is complicated.
The customer refund rate is high, and the refund process is complicated: the student group is huge, and it is impossible to know every customer like the palm of your hand, and it is impossible to find and solve customer problems in time.
Lack of supervision mechanism
Lack of monitoring mechanism, untimely statistics and difficult decision-making by leaders: Without an easy-to-control monitoring system, principals and senior managers can't supervise the implementation process of the work, can't guarantee whether the work can achieve the keynote effect after implementation, and have no basis for decision-making.