Work summary of this unit in 2022 +0
More than half of the past 20 years have passed. At the end of last month, our company held a sales meeting for half a year. The leaders of the company also made a half-year work summary at the meeting, which gave us a deeper understanding of the company's work in the past six months and summarized some experiences for us to share. Therefore, after this meeting, the leader asked us to make a summary of our work for half a year, hoping that through the summary, we can better understand ourselves and learn from outstanding colleagues, so as to better carry out the work in the second half of the year. Now I will summarize my work experience and feelings in the past six months as follows:
First, do things in a down-to-earth manner and earnestly perform their duties.
First of all, I can start with product knowledge, carefully analyze market information while understanding technical knowledge, and make marketing plans in time, follow up customers in time and analyze customer data. Secondly, I often communicate with other salespeople frequently to analyze the market situation, existing problems and solutions in order to improve together.
We should always develop new customers, and constantly classify customers among competitors, regard the customers who are most likely to use our products as important customers, focus on the customers who have recently had projects, and allocate the number of visits according to their needs. Strive to promote the list, so as to achieve the purpose of sales.
While analyzing customers, we must establish our own customer base. Finding the right customer base according to the characteristics of our products is the key to success. In the past six months, some of the customers I have dealt with are not very familiar with this industry, or just started in this industry, with weak technology and small list, but the success rate is relatively high and the price can be higher. Customers like this can be included in the main customer base. They are usually transferred from other related industries or newly established departments to monitor the project. Because they have customer resources in this area and have development prospects, if they can maintain these customers well, they will leave a considerable amount in the future.
Second, be proactive and strive to complete the task on time and in quantity.
Take the initiative to visit customers every day to ensure the quality of visits. After you come back, you should carefully analyze the information, summarize the work situation and make a good work plan for the next day. Visiting customers is the basis of sales. No visits, no sales. And because people have feelings, only by establishing an emotional foundation with customers and improving their trust in us can we have the opportunity to sell products to them.
Actively assisting customers to do their own work, such as helping to find information, planning and budgeting, is one of the ways to increase customers' trust in us and an opportunity to sell our products to them. Even if we don't close the deal right away, they will always remember your efforts and will take the initiative to find us if it is useful in the future.
Third, do a good job in after-sales service.
No matter how good the product is, there will be defective products and various problems, so after-sales is particularly important. Doing a good job of after-sales is an important means to maintain customer sentiment and the key to re-sales. When a customer comes to us with a problem, we should learn more about the situation from the customer as soon as possible and try our best to find out the problem. If we can't find the reason, don't worry. First, stabilize the customer's mood and comfort him, and then we will definitely help him solve the problem and reassure him. Then we will reply to the company's technicians and try to solve it.
There are many problems among my customers, but after coordination and help, most customers are satisfied with our service. Many of them immediately indicated that they would continue to cooperate. Please contact us immediately if you have any items to purchase.
Fourth, keep learning.
People have to keep learning to make progress. First of all, we must learn our new products, and our product knowledge must be passed; Secondly, learn communication skills to improve their business ability; If you have time, you can learn the product characteristics of some peers and compare them with ours, so that you can understand the advantages of our products and avoid weaknesses in front of customers.
Fifth, learn more about industry information.
Knowing our competitors, knowing our peers, knowing the products that are doing well in the market now, and knowing the relevant policies of the industry are all issues that an excellent salesperson must always care about. Only by knowing the outside world, can we not become a frog sitting on the sidelines, can we make a correct judgment on the information we have in our hands, and can we improvise when encountering problems.
VI. Plans for the second half of the year
At the half-year sales summary meeting, there was a big gap between my data and that of my colleagues in the same department. She made more than _ _ _ million in sales for half a year, and paid back more than _ _ _, while my sales were only more than 20 thousand, which was far behind. I had to catch up in the second half of the year. Although she entered the company earlier than me for a while, everyone faces the same market and the same number of customers. The gap between them is only the gap between people. In the future, I will learn more sales skills from her and other colleagues, and strive to increase my sales and catch up with them.
I want to set a clear goal for myself, and strive to achieve _ _ million in the second half of the year, that is, about _ _ million every month. At the same time, we should make a good sales plan and assign tasks to our customers, with the general direction from the industry to every customer. In this way, you can clearly know your daily tasks, clarify your purpose of visiting customers, and improve the quality of your visit. Because in the first half of the year, we didn't make a detailed work plan, visited customers blindly, and were not particularly familiar with the products, resulting in less sales, so in the second half of the year, we should change our methods, strive to increase sales, and strive to complete the tasks assigned by the company.
Finally, I would like to thank our leaders and colleagues for their support and help in my work in the first half of the year. I hope that through our joint efforts in the future, we can achieve great success in the second half of the year.
Summary of the work of the unit in the first half of 2022 II
Looking back on the work experience in the past six months, as every employee of _ _ enterprise, we deeply feel the hot air of the vigorous development of _ _ enterprise and the spirit of struggle of _ _ people. The following is a summary of my work:
I am an ordinary employee in the sales department. When I first arrived in real estate, I was not very proficient in real estate knowledge, and I was not familiar with the new environment and new things. With the help of company leaders, I quickly learned about the nature of the company and its real estate market. As a member of the sales department, I feel a great responsibility.
As the facade and window of an enterprise, a person's words and deeds also represent the image of the enterprise. Therefore, we should improve our own quality and set high standards for ourselves. On the basis of high quality, we should strengthen professional knowledge and skills. In addition, we should have a broad understanding of the whole real estate market and stand at the forefront of the market. After this period of training, I have become a qualified salesperson and try my best to do my job well.
With the ups and downs of the real estate market, the company entered into a joint venture with _ _ company in 2006 to jointly complete the sales work. During this period, I actively cooperated with the employees of _ _ company, and under the guidance of the company leaders, I completed the formulation of the operating price, and planned and completed the advertising before the Spring Festival, which laid the foundation for the sales climax in _ _ _. Finally, the contract was completed in _ months with a good result of _ ten thousand yuan. After the baptism of this enterprise, I have gained a lot of professional knowledge and improved in all aspects.
Cooperation with _ _ company in the later period is another major change and qualitative leap of the company. This period is mainly aimed at the sale of houses. Prior to this, the sales department implemented internal subscription and other means to lay the groundwork and create a hot scene. In the sales department, I hold two positions: sales office and accountant. Faced with the increase of workload and the systematization and normalization of sales work, the work seems heavy and moderate. At the opening ceremony, this comrade basically worked overtime to finish his work every day. After more than a month of familiarity and understanding, I immediately entered the role and completed the work skillfully.
Due to the huge amount of house payment, we have been very cautious and serious in the process of collecting money. Now we have collected tens of millions of house payments, and all the accounts complement each other without any mistakes. In addition, the monthly work summary and weekly meeting in the sales process, constantly sum up their own work experience, find shortcomings in time, and improve as soon as possible. In a short period of three months, the sales department cleared all the houses in the second phase and all the remaining houses in the first phase were sold out, which was inseparable from the efforts of me and other sales members.
This half year is meaningful, valuable and rewarding. With the efforts of every employee, the company will have new breakthroughs and new atmosphere in the new year, and can occupy a place in the increasingly fierce market competition.
Summary of the work of JIU in the first half of 2022 3
Since the beginning of this year, under the strong leadership of the leading group, under the correct guidance of the leaders in charge, and with the strong support of all departments, we have fully played the role of the first window, the first environment and the first image in strict accordance with the overall working idea of "being diligent in learning, being good at implementation, being brave in innovation and taking responsibility", and completed all tasks assigned by the leaders with high standards, high quality, high level and high efficiency.
First, the first half of the work summary
There are many things in office work, and the work is miscellaneous, arduous and complicated. In many work projects, we always regard government service as the top priority of office work, and strive to improve the level of government service.
(1) Be a good staff assistant. In accordance with the annual work objectives and tasks, pay close attention to and grasp the overall work priorities and work trends, think ahead, and provide effective government services for the overall situation. In the first half of this year, according to the unified arrangement of the leaders. Organize and prepare 3 large-scale meetings with more than 30 people, 2 supervision and inspection meetings at higher levels and 8 work guidance meetings. We have carefully completed all kinds of meeting materials, made meeting plans and made meeting notices.
(2) Make a document and create a fine product. Official documents represent the image of the unit, and their quality directly reflects the level of office work. In writing, adhere to the "two hands", the first hand is to grasp the drafting of official documents. Important manuscripts, led by the leaders in charge, the director of the office gives an outline, and the secretarial staff collects materials and makes them into manuscripts. Strengthen the consciousness of excellent products, not only emphasize "writing to convey the Tao", but also pay attention to the writing method, pursue the written expression of "accuracy, reality and novelty", try to figure out the thoughts of leaders from their usual speeches, understand their styles from the revision of each leader, and strive to synthesize manuscripts with clear thinking, high level, clear expression and distinctive features to show the leadership style. On the other hand, do a good job of document operation. In terms of format, it ensures standardization, feasibility, rationality and timeliness. In the first half of the year, our bureau received 6 1 document from the health administrative department at a higher level, of which 54 needed to be uploaded and distributed, and 7 were directly handled by our bureau, accounting for 1 1.4% of the official document handling rate.
(3) The information should be accurate and fast. The office always insists on timely, accurate and comprehensive submission of publicity information. In information work, efforts should be made to "collect information at the first time, submit information at the first time and process information at the first time" to ensure the rapid submission of information. Since the beginning of this year, the office has written 24 pieces of information and submitted 24 pieces of information.
(4) The level of comprehensive coordination has been continuously improved. Comprehensive coordination is an important function of office work. Doing a good job in comprehensive coordination is directly related to whether the decision of the leading group can be implemented, to the quality and efficiency of office work, and to the overall image of office work. Since the beginning of this year, we have focused on strengthening communication and coordination from top to bottom, effectively completing various comprehensive tasks, and actively creating a good atmosphere for grasping and serving the overall situation.
Second, the existing problems and deficiencies
Since the beginning of this year, with the deep concern of the leaders and the strong support of the brother departments, the office has done some work within its power, but compared with the functional requirements of the departments and the expectations of the leaders, there is still a big gap, let alone remarkable achievements. Looking back on the work in the past six months, I feel a lot, and I have encountered some problems in my work, and I have also seen some shortcomings.
First, due to busy daily work, relaxed professional study, narrow knowledge and lack of overall concept. Lack of criticism and self-criticism when dealing with work contradictions and unexpected problems.
Second, there is a lack of communication between colleagues, and there is a phenomenon that people cannot be found at work and things cannot be done.
Third, they are busy with their own work within the scope of division of labor, and their mutual coordination is not active enough, and their positions are not high. My overall concept is not strong, and my sense of mutual compensation is weak.
Third, the next work plan
First, strengthen the study of political theory and professional knowledge, broaden the knowledge structure, constantly update the concept of thinking, keep up with the pace of central work, and ensure the further improvement of information propaganda and writing;
Second, enhance service awareness, polish service windows, treat people and things warmly, adhere to polite language, do a good job in cooperation with brother departments, and strive for new breakthroughs in improving the enthusiasm, ability and work level of "wanting to be an officer";
Third, the logistics support and conference reception are meticulous, and the level of fine products and documents and archives is comprehensively improved to strive for first-class.
Fourth, continue to strive for a "model post for Excellence" and ensure that "there are no mistakes in my writing, please rest assured that I will handle this matter well".
Summary of the work of JIU in the first half of 2022 4
In the first half of the year, under the personal leadership of the chairman, our office closely focused on the company's economic efficiency center and key work, combined with the departmental work responsibilities and work plans, and focused on the three responsibilities of "doing documents, handling affairs and holding meetings", giving full play to the three roles of staff assistant, supervision and inspection, and coordinating services, striving to give full play to the office's coordination, supervision, management functions, management and services, striving to improve the management level and service level, and doing a good job in communication, coordination and service among all departments of the company. Actively completing the work and tasks assigned by the leaders has played a positive role in ensuring the normal operation of our company.
First, stress standardization and strive to improve the writing level.
1, ensure that the text work is completed. Writing is the key work in the office. We adhere to high standards and strict requirements, strictly control writing, number and classify according to regulations, and conscientiously complete all kinds of comprehensive written materials, documents, notices, summaries and reports. From drafting comprehensive documents and reports to recording, sorting out and refining the minutes of office meetings, the relevant resolutions of the meeting will be implemented to relevant departments in a timely manner, and the requirements of the undertaking department and the undertaking situation will be clarified. The writing level has improved. In order to improve the comprehensive writing quality of all office staff, six office staff were organized to participate in practical writing training this year and achieved good results.
2. Strengthen the basic work of archives management. Through the unified collection, filing and storage of documents and archives, the archives work has been serious, timely and basically standardized. All kinds of communications are carefully registered and delivered in time throughout the year, without any loss or error. Completed the file sorting work, sorted, boxed, catalogued and catalogued the collected files according to the regulations of the group archives room, realized the registration and record of consulting, and effectively utilized the file resources.
3. Timely handle the annual inspection of the business license of the company and its subordinate enterprises, and the annual inspection and change of the organization code certificate of the enterprise as a legal person.
Second, strengthen management and strive to improve service quality.
1. Do a good job in human resource management. This year, * * * recruited 20 new employees and handled 9 resignation procedures. Employees standardize employee files, including employee files of on-the-job employees, employee files of resigned employees and employee files of applicants. It is also an important link to establish a talent pool of employees so as to keep abreast of the basic information of employees and the current situation of on-the-job employees and personnel flow. Strengthen communication and contact between departments. Organize and implement the company's labor, personnel, salary management and employee attendance control and supervision. Timely statistics of each employee's attendance, and timely summary and report to the finance at the end of the month, as the basis for paying wages.
2, do a good job in the declaration of social security, medical insurance, work-related injuries and other five risks, declare the increase or decrease on time every month, and establish accounts respectively. Handle the retirement formalities for employees in time. Timely identification and settlement of work-related injuries.
3. Actively do a good job in logistics support and enhance the initiative of service.
4, actively do a good job of increasing revenue and reducing expenditure, and make a good work plan. Do a good job in the daily management of office expenses. Strive to save office expenses, strictly control the use of all kinds of office supplies, require the printing room to use both sides of the paper, actively use the network to send and receive text materials, and reduce the cost of doing things.
Third, the next step
1, do a good job within the scope of duties, strengthen study, guide practice with knowledge, sum up experience in practice, and make continuous progress and improvement. Learn through various channels and use online resources to learn work-related knowledge, broaden your horizons, enrich your mind and enhance your ability, so as to keep up with the development of the situation, adapt to the needs of work, and improve your theoretical level, professional quality and work ability.
2. In human resource management, establish a talent pool and recruit suitable employees in time when the company needs it. Taking the interests and needs of the company as the starting point, the principles of openness, fairness and justice as the selection principle, and introducing talents and selecting the best companies as the first level. It laid a good foundation for the company leaders to further select new employees.
As administrators, we are fully aware of the importance of our work, although it is trivial. As the saying goes, "the difficulties in the world begin with ease, and the great things in the world begin with detail." In order to coordinate a team, we must do every trivial thing well to ensure the normal and orderly development of our business. First of all, we should have a correct attitude and strive to complete the work assigned by our superiors; Secondly, we should constantly improve ourselves, seize every opportunity to learn and grow ourselves, strive to improve our professional level, and be good at discovering new things and knowledge related to work in our spare time; Finally, give full play to your advantages as a host and share more work for the company. As long as we work hard, communicate more and have a strong sense of responsibility, it will play its due role in the development and growth of the company.
Summary of the work of JIU in the first half of 2022 5
According to the arrangement of the meeting, the work of the office in the first half of the year and the work plan for the second half of the year are briefly summarized as follows:
First, the main work in the first half of the year
(1) Strengthening administrative services.
1. Standardize document processing. The "Measures for the Implementation of Official Document Processing" was formulated, and the procedures of receiving, registering, reviewing, drafting, approving, undertaking, supervising, urging, drafting, reviewing, issuing, reviewing, printing, registering and distributing documents were strictly implemented. Further standardize the process and format of issuing documents, urge responsible personnel to strengthen the examination of text content, implement unified management, and make official document processing standardized, institutionalized and scientific.
2. Strengthen supervision and assessment. The opinions of the Institute were solicited, and the Measures for the Implementation of Supervision Work were issued. In accordance with the procedures of project initiation, assignment, undertaking, supervision, review, reporting and filing, the supervision and supervision mechanism for the deployment of important decisions and the implementation of key tasks was further promoted, and the work execution was effectively improved.
3. Grasp the written materials. Complete the writing, comprehensive drafting, summary and reporting of all kinds of written materials on time and with good quality, and handle all kinds of messages and messages in time to ensure the effective operation of the organs. Up to now, * * * has received 9 12 documents, distributed 98 documents, and produced 26 1 documents of various kinds of texts and statements.
4. Do a good job in meeting security. Arrange and arrange the daily use of the conference room to ensure the service guarantee is in place. For important meetings, prepare in advance, make plans, implement personnel, earnestly serve warmly, save meetings, pay attention to details and make no mistakes.
5. Promote file upgrade. Completed the filing of official documents in the past 20 years, scientifically formulated the specific work plan for the creation of documents in the past 20 years, strengthened the professional guidance for the creation of documents, actively purchased hardware equipment such as computers, printers and compact shelves, and promoted the creation work by sending personnel to guide and organizing study tours.
6. Strict government procurement. Strictly implement the government procurement law and related regulations, and do a good job in the declaration, acceptance, acceptance and issuance of government procurement plans. Do a good job in the storage and collection of office supplies, and improve the corresponding collection ledger. Unified centralized management of the replacement of obsolete computers and other waste office supplies.
(2) Improve the level of logistics support.
1. Do a good job in official reception. In accordance with the principle of counterpart, reciprocity and frugality, make overall arrangements for all kinds of official receptions, actively cooperate with the host departments and offices, do a good job of communication and coordination in advance, and do a good job of reception with enthusiasm, courtesy and restraint.
2. Do a good job in property management. Continue to strengthen the daily management of canteens, improve the accounting system of canteens, standardize the purchase channels, improve the taste of canteen dishes, and continuously improve the service guarantee level of canteens. Further strengthen the inspection, supervision and management of fire elevators, security and environmental sanitation in office buildings to ensure safe operation.
3. Strengthen vehicle management. Strengthen the daily dispatching management of official vehicles, do a good job in vehicle travel registration, scientifically deploy drivers, and ensure that the car service guarantee is in place; Strictly reimburse expenses; Do a good job in vehicle maintenance regularly, strengthen the implementation of responsibilities, and ensure driving safety.
(3) Strengthen external publicity.
1. Strengthen the news propaganda work. Constantly improve the portal website construction, open up new columns in time, update the website content in time, disclose the work trends and industry news in time, and arrange special personnel to maintain it, so as to make it the main position to transform functions, safeguard rights and interests and serve the society. Actively publicize the practical activities of "three struggles and one innovation" and the implementation of transformation and innovation. Further intensify the efforts of public opinion monitoring, deal with online consultation and reply in time, and strive to create a harmonious public opinion environment.
2. Highlight the special publicity of the theme day. Relying on the Internet, newspapers and magazines, short message platforms, radio and television media, outdoor advertisements and other media, we will carry out celebrations, popularize knowledge education, publicize villages and households, and publicize laws and regulations in an all-round, in-depth and multi-angle manner; Carefully planned and completed the special publicity album, which publicized the work well and created a good atmosphere for transformation, innovation and development.
3. Strengthen government information work. Attach great importance to government information work, actively submit all kinds of government information to higher authorities, especially increase the density, breadth and intensity of key work development information, and ensure the timely completion of government information tasks issued by ministries and agencies and municipal bureaus.
In the first half of the year, although the office has made some achievements, there is still a big gap with the requirements of the bureau group and there are some problems. First, there are not many deep-seated thinking problems; Second, innovative management ideas are still not wide; Third, the government information work needs to be strengthened.
Second, the work ideas and plans for the second half of the year
The first is to further promote the upgrading of archives. In accordance with the unified deployment of the Municipal Bureau, strengthen the guidance of filing business, further supervise and speed up the filing process, and ensure that 1 1 successfully passes the filing acceptance.
The second is to further strengthen information construction. In strict accordance with the deployment of the city's informatization construction work conference, strengthen the daily management of websites, improve the system of open government affairs, and strengthen data infrastructure and team building; Further strengthen the coordination and cooperation with offices, build a basic information database, integrate all kinds of business processes and data of our bureau as a whole, realize the goal of county comprehensive management, and promote the informatization construction of our bureau to a new level.
The third is to further strengthen government information reporting services. Focusing on the management priorities, work difficulties and hot spots reflected by the masses, we should dig deep into information, grasp the regularity from the dynamics, find the tendency from the signs, provide true, reliable and applicable information, and do a good job in government information submission and information service.
The fourth is to further improve the work of comprehensive coordination services. Firmly establish the word "early service", highlight the words "complete" and "fast-paced", stress system and standardization, ask for instructions and report more, and take the initiative to grasp details, links and the last step. Dare to be the first and be a good protagonist; We must also be good at cooperation, be a good supporting role, fully mobilize the enthusiasm and initiative of all parties, and strive to strengthen the joint efforts of linkage and coordination.
The fifth is to further strengthen the internal management of the organs. Constantly improve the internal management system of organs, use the system to manage people and affairs, and constantly standardize various work behaviors. Innovate organizational forms and actively plan activities such as style and year-end group worship.
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