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Experience of training service management teachers in our district
Experiential training: cooperation and implementation in enterprise project implementation: experience what difficulties and obstacles we often encounter in project implementation. Roles and responsibilities of project leaders in the process of project implementation. How to think creatively? In this class, I deeply realized the power of understanding and support. Many times, our work is often given, and employees don't understand it thoroughly enough. Coupled with some external factors, they are even more frustrated. Through game-based training, I also understand that as an enterprise, all employees in the enterprise are a team, team building and creation are very important, and the cooperative relationship between teams is also very important. In this team, the tasks undertaken by managers are also very important. As a successful team leader, the key to his success lies in his 99% charisma and 1% power exercise. Subordinates can work wholeheartedly for him, not because he has power in his hand, and power can't convince people. Even if he is convinced, he is only verbally dissatisfied. Most of the reasons are that the supervisor has good leadership behavior. Good leadership behavior can bring confidence and strength to employees, motivate employees, and make them move forward willingly and resolutely towards their goals. As a supervisor, we should respect the personality, dignity and creative spirit of our subordinates and cherish their enthusiasm and creativity. Trust employees and let them work boldly. When employees encounter difficulties at work, take the initiative to solve their problems and increase their sense of security and trust; When you make a mistake at work, you should take your own responsibility. When team leaders praise their subordinates' achievements and people to their superiors, employees will be grateful, thus satisfying their desire for recognition. Only by being more loyal to this job will they take off quickly and be more motivated. In addition, managers should constantly strengthen moral cultivation, be strict with themselves, and be a person who is what he seems; Learn to sell and sell your goals; We should master the methods and skills of communication, praise and dealing with people. Only in this way can we give full play to the enthusiasm of employees in the team and better achieve the goal of healthy development of enterprises and employees.

Art and Skills of Communication: Through this training, I deeply realized that as a middle-level manager, it is very important to communicate effectively with superiors, subordinates and customers in the working and living space. Communication is an important way of information transmission. Through communication, information can be spread between departments and employees. Organizational work is largely carried out through top-down communication. Through effective communication between departments, timely eliminate coordination problems caused by lack of communication between departments, straighten out work processes, enhance the ability of coordinated operations between departments, and improve the overall work efficiency of the company; On the other hand, poor communication between departments can only create obstacles for communication between departments, and communication is not smooth. As a result, the organization's tasks could not be completed on time. How to improve intrapersonal communication's ability? In this training, Mr. Meng taught me eight steps: first, enthusiasm; The second is humility and courtesy; The third is to listen comprehensively; The fourth is to observe words and feelings; The fifth is to live in the present; The sixth is to ask questions in the direction; The seventh is to achieve knowledge; Eight is to maintain relations. It means that when we communicate with a person, we must open our hearts and treat others with a warm smile, while being generous and polite. When others are talking, we should listen carefully, try to keep each other's key points in mind, ask questions to each other at an appropriate time, then establish a situation with each other, and finally earnestly safeguard our relationship with each other.