In order to carry out market research, design, manufacturing and after-sales service at the most economical level, and taking into account the conditions of fully meeting customer requirements, the activities of developing quality, maintaining quality and improving quality of all departments in the enterprise are integrated.

Quality management refers to all activities that determine the quality policy, objectives and responsibilities in the quality system and realize these objectives and responsibilities through quality planning, control, guarantee and improvement. Quality management and its implementation methods have been introduced into mainstream business education such as EMBA and MBA.

Total management of quality management:

First, comprehensive quality, including product quality, service quality and cost quality;

Second, the whole process quality means that quality runs through the whole process of production, and the quality of products is guaranteed by the quality of work;

Third, all staff participate in quality, educate employees on quality, emphasize all staff control, and form a quality management team;

Fourthly, the quality of the whole enterprise aims at establishing an enterprise quality assurance system.