Hello, ITILv3 is the latest version as the best practice of IT service management. ITIL V3 qualification is divided into the following four grades from low to high:

1. basis;

2. Intermediate: life cycle module and ability module (life cycle module &; Capability module), which authenticates from two paths: five life cycles and four capability combination models;

3. Expert level;

4. Master): ITIL's highest level of ITIL certification;

If you want to learn, you'd better start with the basics, which will be more systematic. At the same time, most ITIL types on the market are complicated to write, because the publishing house doesn't know which field you will use, so they are all specific.

I recommend you to attend ITIL training. First, a senior CIO came to the classroom to explain a wealth of information management cases. At the same time, he has internal information, which is concise and practical, and can have a higher chance of passing the certification exam, which is more efficient and faster than reading by himself.

The training company is called Edith (Dalian) Training Center, and its English name is Eddic.

As far as I know, the companies in the Software Park are Burt, Oracle Bone Inscriptions (Dalian), Avaya, NTT (Japan Telecom), Alpine R&D Center, Kawasaki Heavy Industries and Hewlett-Packard.

High-tech parks include: Haihui, Neusoft, Yida Information, Ted Group,

There are Canon, Pfizer, Montblanc, Angang Diskrupp and Hongyanhe Nuclear Power in the Development Zone, all of which have participated in ITIL training of our company or internal training organized by our company. The teaching quality and service are not bad, I recommend it to you, hehe, do you want to give a reward?