Day 1: Leadership Skills of Team Leaders

First, the team leader's role cognition

1. the relationship between the core competitiveness of manufacturing industry and the first-line team

2. Five-finger model, Konikin's law and power principle.

3. The first-line team leader's management confusion analysis

4. The goal and mode of modern team management

5. Correct the mentality of the team leader-cognition of work value

Second, the leadership style suitable for team leaders

1. Analyze your favorite leader type.

2. Effective leadership style suitable for team leaders

3. Understand and correct your own leadership type and style.

Third, build an efficient team.

1. The difference between a workgroup and a workgroup.

2. Elements of an efficient team

3. Effective team building exercises

4. How to effectively manage the "thorn in the head" in the team?

Fourth, the communication skills training of team leaders.

1. Communication ability is the weakness of being an excellent team leader.

2. Effective communication skills with superiors-get support

3. Effective communication skills with colleagues-get cooperation

4. Effective communication skills with subordinates-getting obedience

5. Effective communication and interactive practice

Five, the motivation of team leaders

1. Incentive characteristics of front-line employees

2. Basic forms and applications of effective incentives

3. Effectively stimulate interactive exercises

Six, team leaders to cultivate the ability of subordinates

1. Why didn't the team performance improve?

2. OJT also took some lessons in the operation skills training of team members.

3. Psychological training for team members to think and solve problems

The second day: team leader's production site management skills

First, the team leader must have the awareness and skills of production site management.

Quality, cost, improvement, innovation, team, safety and environmental awareness.

Second, quality awareness and control skills

1. Case study-Is the quality standard of one in 100,000 enough?

2. Quality assurance-implementation of standardized operation

3. Correctly evaluate the meaning and calculation of process capability CPK

4. Understanding and application of SPC control chart for process quality management

Third, the starting point of excellent site management-5S and visualization

1. Is the essence of implementing 5S to change the site or employees?

2.5S implementation example research

3. Visual management and improvement of work efficiency

4. Implementation method of comprehensive visual management

Fourth, on-site problem-solving skills training

1. Understand and determine the root cause of the problem.

2. Basic analysis tools (Plato, fishbone diagram)

3.8D and DOE method training

Five, team equipment management

1. Understand the real efficiency of process equipment OEE.

2. Concept and method of independent preservation of process equipment

3.OEE's understanding and calculation exercises

Six, efficiency and cost improvement skills

1. Comprehensive understanding of factory waste

2.2 learning and application. IE improvement technology

3. Lean production knowledge of team leaders,

Second, how to do a good job in online training quality management

At present, the online quality training platform for enterprises is becoming the first choice for enterprises to strengthen the quality learning of employees.

However, it is not easy to adapt to the new technology, especially when the original training system of the enterprise is deeply rooted. Some enterprises do not attach importance to the online quality training platform, and even regard it as a facade.

According to the characteristics of the enterprise, the course should meet the expectations of the enterprise for the growth of employees, such as the necessary skills of each position and the construction of corporate culture. Meeting the needs of employees not only makes the course practical, but also conforms to the learning personality of modern employees and helps them solve practical problems in their work.

It is important to combine employees' online learning with work practice, arrange off-line work, and managers should conduct spot checks at any time.

(3) How to train production personnel from the perspective of quality management?

Quality includes not only the quality of products and services provided by enterprises, but also the quality of process activities required for manufacturing products and providing services. Total quality management includes not only the quality management of products and services, but also the quality management of production and service provision, covering the whole life cycle of products and services. Quality is designed, not detected. This course will teach you how to carry out total quality management and achieve total quality at the organizational level.

Course background: "Quality is the life of an enterprise" has become the knowledge of an enterprise. How to carry out quality management in enterprises? How does quality management serve enterprise operation? How to improve the market competitiveness of enterprises through high-level quality management? How to improve the quality consciousness of all employees? Turn quality into the competitiveness of enterprises?

Course object: middle and senior managers of enterprises, quality and production managers of enterprises.

Course objectives: master TQM management skills; Familiar with and master the common TQM management tools; How to manage QC team? ; In-depth understanding and mastery of TQM management technology in manufacturing process; How to operate and manage QCC quality control circle?

Course outline:

First, the basis of total quality management: Why is there total quality management? ; How do Japanese apply TQM? ; The relationship between TQM and ISO9000: TQM tools: TQM tools: practical application analysis of TQM tools; PDCA and total quality management; Four stages and eight steps

Second, the application of TQM and the establishment of improvement system: TQM and QC team; QC team operation case; Enterprise quality improvement system and total quality management: Establish TQM management organization: quality improvement system organization; Clear management responsibilities at all levels: establish a total quality management system; Improve the quality system; File system; Management system; Incentive system; Key points and countermeasures of implementing total quality management

Third, quality cost analysis and application: quality cost and production management cost; Prevention cost and management countermeasures; Evaluation cost and management countermeasures: internal prevention cost and management countermeasures; External failure cost and management countermeasures; Quality cost management countermeasures; Quality cost analysis method; Quality cost control and management process

Fourth, the application of total quality management: the process analysis of TQM application case; Process analysis category: TQM process analysis application: processing analysis of TQM application; Handling the analysis process; Application of Total Quality Management Processing Analysis

The course content provided by creative intelligence consulting is the usual training content, which is only for the reference of enterprises. The specific curriculum design will be different due to different needs and training objects.

(4) What courses do you need to learn in quality management?

Are you responsible for quality at work? If yes, there is a national unified quality engineer qualification examination every year (divided into junior and intermediate-no advanced)-the junior only needs to be engaged in quality positions for 4 years, and the company recommends to seal the secondary school education or above. In this exam, there are two courses at each level, both of which are about quality management. You can learn more on the exam website.

What courses are there in quality management?

Tools should be more specific:

Six Sigma Black Belts

Six Sigma (Green Belt)

Common statistical techniques, quality improvement tools and SPC

Five core tools

Measurement management

Specific operational aspects of quality inspection

DOE experimental design method

What is the name of "Lu" quality management system training course?

It's called ISO9000 quality management system training.

What courses does China Chief Quality Officer train?

Chapter One: Management Skills and Techniques

1. 1. Management skills

1.2 communication

1.3. Motivation

1.4. Group

1.5 supply chain management

Chapter II: Excellent Performance Management

Chapter 3: Integrated Quality Tools

3. 1 experimental design

3.2 Statistical process control

3.3 Failure mode analysis

3.4 Sampling inspection

3.5 Measurement System Analysis

Chapter 4: Quality Innovation Tools

4. 1 quality engineering development

4.2 TRIZ innovation theory

4.3 Robust design

These are compulsory courses.

The following are optional courses

The first lecture on organizational culture

Second lecture on quality cost

Lecture 3 5S management

Lecture 4 Total Production Maintenance

The fifth lecture is lean production

The sixth lecture is six-horse management

Lecture 7 Project Management

I have participated in the training of this course, which belongs to the upgrading course of quality management. It is necessary and helpful!

If you want to engage in this industry, it is very helpful to you.

thank you

What are the training courses for "workshop directors"

Workshop director training courses include:

First, the basic knowledge of workshop director

1. The role of workshop director in enterprise management and the requirements of the times

2. Workshop leadership work characteristics

3. The essential concept of workshop leadership

4. Workshop leaders manage quality

5. Basic leadership methods of the seminar

Second, the workshop director workshop production process management

1. Tasks and contents of technical preparation for workshop production

2. Prepare process plan and process documents.

3. Preparation of process equipment

4. Workshop production planning, WIP occupation and production planning process control.

5. Workshop production management content

6. Workshop production and operation scheduling

7. Kanban management and its application

Third, the workshop production site control and management

1. How does the workshop director create a beautiful scene?

2. Grasp the main line of the scene

3. Design the best production process

4. Manage every process of the website.

5. Workshop director efficiency management

6. On-site efficiency management of workshop director

7. On-site organization and control of workshop director

8. Workshop director's on-site atmosphere management

9. On-site environmental management of workshop director

Four, workshop quality management and control

1. Total quality management of products

2. Workshop quality management content

3. Workshop quality management methods

4. Workshop measurement management

5. Strictly implement the process regulations.

6. Fully adhere to the control of technical inspection and quality inspection.

7. Strengthen the management and control of nonconforming products.

8. Workshop quality improvement

9. Material supply quality management

10. Tool procurement quality management

1 1. Equipment maintenance quality management

Five, workshop director's production supervision and operation control

1. Contents of production supervision and operation control

2. Production monitoring program

3. Contents, methods and skills of on-site inspection

4. Workshop production quantity and schedule control

5. Workshop director production method control

Six, workshop technical management

1. Basic work of workshop technical management

2. Workshop product and process equipment management

3. The process and principles of process management

4 process discipline and civilized production

5. Storage and distribution of workshop technical data

Seven, workshop cost management

1. Composition of workshop cost and its factors analysis

2. Contents and methods of workshop cost management

3. Ways to reduce workshop cost

Eight, workshop equipment and tools management

1. Content of equipment modernization management

2. Equipment operation management requirements

3. Equipment technical condition intact standard

4. Use and management of equipment

5. Equipment maintenance management and lubrication management

6. Inspection and appraisal of equipment maintenance

7. Equipment failure and accident management

8. Classification and numbering of tools

9. Inspection, repair and renovation of tools

Nine, workshop safety management

1. Tasks and requirements for safe production

2. The realization method of safe production

3. Mechanical equipment safety

5. Electrical safety

6. Safety of special equipment

7. Fireproof, explosion-proof, dustproof and antivirus

8. Labor protection work

9. Investigation and analysis of casualty accidents

Ten, workshop operation management specification

1. Specification requirements of workshop director

2. The workshop director specification content

3. Workshop labor group management

4. Workshop post responsibility management

5. Comprehensive evaluation of workshop performance

6. Production management control

7. Workshop production implementation plan

8. Workshop safety management control

9. Workshop production equipment management

10. Workshop product quality control

1 1. workshop production operation standard

XI。 Improve the leadership and execution of workshop directors.

"Nine" ISO 900 1-2008 quality management system training classroom practice case analysis for help!

1, generally does not meet.

Non-conformance: 7.6 a). The measuring equipment shall be calibrated and/or verified (verified) according to the measuring standards that can be traced back to the international or national standard capacity at specified time intervals or before use. When the above standards do not exist, the basis for calibration or verification (verification) shall be recorded.

Note: According to the provisions, verification (verification) needs to be traced back to the corresponding standards. If there is no verification method, you can select verified standard samples for verification and keep records.

2, not contradictory.

Note: This standard does not require that management review must establish procedures.

3. According to the standard, it can't be judged as unqualified, but it can only be judged that the QP30 program will not be executed, and the observation item certificate can be opened and the informal record will be kept.