In order to strengthen the construction of grass-roots public opinion management and ensure the smooth development of grass-roots administrative work, grass-roots units need to focus on investigating and sorting out grass-roots public opinion risks, actively promote the research of grass-roots public opinion management system, and strive to improve grass-roots public opinion prevention and control capabilities.

First, strengthen construction to ensure the normalization of public opinion risk investigation and management.

First of all, we should strengthen the construction of the website itself. Increase capital investment, with the help of online public opinion monitoring system, simplify the collection workflow, and improve the collection rate and discovery rate of online public opinion information.

Secondly, strengthen the construction of talent team. The investigation and management of grass-roots public opinion risk is a work closely combined with professionalism and technology. Grassroots units should introduce a group of outstanding professionals and enrich them into the team of "online publicity, online evaluation, online management, online research and online policing".

Finally, strengthen professional knowledge training. Take centralized system training, rotation training and other forms to update the knowledge of network public opinion information staff, improve the ability of network public opinion prediction, analysis and processing, and ensure that they can stand up, stand up and win at critical moments.

Two, clear standards, scientific investigation of grassroots public opinion risk.

Promote the early detection, early judgment and early resolution of grassroots public opinion, focusing on the "three dimensions" such as influence, attention and diffusion, and focusing on the "five focus points" such as key work centers, major events, activity concentration points, trigger points of emergencies, fluctuations of important reform measures, and hot spots and difficulties in policy adjustment, and establish grassroots public opinion risk investigation standards, evaluation methods and risks based on departmental responsibilities, system documents and job descriptions.

Third, comprehensively sort out and ensure the implementation of the public opinion risk investigation mechanism

It is divided into three steps: finding and identifying, risk grading and formulating measures. From the aspects of public opinion sources, public opinion points, risk behaviors and preventive measures, identify public opinion risk sources and risk points, define relevant risk levels, implement dynamic management according to actual conditions, and strengthen the implementation of public opinion prevention and control mechanism from the source.

Fourth, communicate and coordinate to guide the development trend of risk public opinion.

First of all, relevant local units and departments should strengthen communication and work cohesion. Timely reporting of major issues, supervision and coordination of major decisions, emergency handling of major events, meetings and consultations on major issues, and sharing of major information are implemented in accordance with the division of labor in the field, forming a work situation with both division of labor and cooperation.

Secondly, we should strengthen communication with neighboring brother counties (cities) and even the whole province. Strive to form a public opinion information network that is vertical to the end, horizontal to the edge, wide coverage and smooth channels. Through mutual notification, * * * can enjoy network information resources and improve the ability to find and resolve unhealthy online public opinion.

Finally, we should further strengthen communication with major mainstream websites. By holding regular joint meetings on network management, we will inform the mainstream websites at higher levels of information security management in a timely manner, and guide them to fully cooperate with online public opinion guidance and negative public opinion disposal.