20 18 Questions and Answers on Comprehensive Ability Breakthrough Test of Social Workers (4)
1 [multiple-choice questions] When providing services to the client Xiao Zhang, the school social worker learned that Xiao Zhang's father was disabled, and Xiao Zhang looked down on him for fear that others would find out. Recently, Xiao Zhang's mother became ill again, and family life became a problem. The correct way for social workers is ().
A. Raise money at school to help Xiao Zhang tide over the difficulties.
B told the school leaders that he hoped to reduce Xiao Zhang's tuition.
C. Tell the situation to Xiao Zhang's classmates and try to get their understanding.
D. discuss with Xiao Zhang and find a solution to the problem.
Reference answer: D.
2 [multiple choice questions] Social workers usually need to establish a relationship of mutual trust with various organizations in community work in order to solve community problems in cooperation. Regarding the practice of communicating with the organization, the correct one is ().
A. Adjust the image of your organization at any time according to the changes in the relationship between organizations.
B try to convince organizations with different opinions to agree with their own positions.
C try to understand each other's interests in the process of cooperation.
D. Avoid interacting with other organizations through intermediary organizations
Reference answer: C.
3 [Multiple-choice questions] A social service organization combines its own characteristics to improve the relationship with the government, trade unions and other relevant departments, maintain a good dialogue with the management department, actively carry out employee team building and employee counseling activities, and promote harmonious communication between managers and grassroots service providers. This is the behavior that service organizations use the human resource management method of () to improve service efficiency.
A. Salary management
B. Training and development
C. performance evaluation and incentives
D. Employee relations and maintenance
Reference answer: D.
4 [multiple-choice questions] After the laid-off worker Lao Liu lost his job, he was depressed and often quarreled with his wife, which led to tension in his marriage. In the process of helping Lao Liu, social workers first help him understand the relevant policies of the state on laid-off workers, then let Lao Liu actively participate in the re-employment training organized by the streets and communities, and finally help Lao Liu get along better with his wife in the family environment. In this case, the social worker helped Lao Liu solve the problem with ().
A. Ecosystem theory
B. psychoanalytic theory
C. Social support theory
D. Humanism theory
Reference answer: a
5 [multiple choice questions] Recently, residents of a community spontaneously formed an interest group for community chorus. Everyone trusts and relies on each other to form a mutual aid group, which promotes the development of community culture and makes the community full of vitality. This reflects the () function of the community.
A. Psychological support function and emotional function
B. The function of socialization
C. Functions of social participation and mutual assistance
D. Functions of social control
Reference answer: C.
6 [multiple-choice questions] Social work research emphasizes the ethical responsibility for the clients, takes promoting fairness and justice as its own responsibility, and aims at ensuring people's happiness and then promoting the maximization of overall welfare, which embodies the () of social work research.
Designed to promote practice, theory and welfare.
B. Abide by social work ethics and social research ethics
C. the ultimate goal of promoting macro-scenario optimization
D. Pay attention to the problems or needs of the poor and vulnerable groups
Reference answer: C.
7 [multiple-choice questions] Social worker Xiao Wang collected many foreign decompression methods from the Internet and introduced them to members of an employee decompression team he led. However, the team members think that these decompression methods are not suitable for their professional characteristics, so they refuse to cooperate. After receiving this feedback, Xiao Wang made timely adjustments and discussed with the team members which decompression method is more suitable for his own characteristics. This practice of Xiao Wang embodies the criteria and characteristics of () in the professional ethics of social work.
A. the interests of customers are paramount.
B. Self-determination
C. Non-invasion of privacy
D. Cultural sensitivity
E. informed consent
Reference answers: a, b, e
Reference analysis: Social workers' ethical responsibilities to clients include obligations to clients, self-determination, informed consent, practical ability, cultural ability, conflicts of interest, privacy and confidentiality. Social workers should pay attention to the interests of clients and give priority to meeting the needs of clients. Protect the legitimate rights and interests of customers from damage.
8 [multiple-choice questions] When social worker Xiaoguo was working in a group, several group members had conflicts, which made all the group members unhappy. In view of this situation, the appropriate way for Xiaoguo is ().
A. Improve team members' understanding of themselves
B. Assist team members to clarify the nature of the conflict
C. don't ask conflicting questions among team members.
D. Use role-playing to present conflicts
E. return the problem to the team members for solution.
Reference answer: a, b, d, e
Reference analysis: When solving group conflicts, social workers can use some concrete measures: (1) Help group members to clarify the nature of conflicts, especially the differences in values behind conflicts; (2) improve the self-understanding of group members, such as using role-playing methods to copy or reproduce similar conflict situations, thus improving self-understanding and sensitivity to other people's situations; (3) Adjust the norms and contracts of the Group; (4) Assist team members to face and solve the tension caused by conflict and interpersonal tension; (5) Use the focus regression method, that is, throw the problem back to the team members and let them solve it themselves. So I chose ABDE.
9 [multiple-choice questions] Lao Zhou, a social worker, is writing a summary evaluation report on community home care services, which is ready to be submitted to government departments. The report should include ().
A. Theoretical basis and literature analysis
B. Actual implementation process and task completion
C. Implementation effect and realization of project objectives
D. Suggestions for improving the implementation of such projects
E. research paradigm, research methods and research process
Reference answer: b, c, d
10 [multiple-choice questions] Social work clients refer to people who need help in the process of social work. About social work service object, the correct is ().
A. Customers only include individuals, families and communities.
B. social work is the premise of customers' existence.
C. potential customers are formed after the service occurs.
D visitors can be divided into voluntary help-seeking type and involuntary help-seeking type.
E. People who have difficulties in basic life are the clients of social work.
Reference answer: d, e
Reference analysis: the service object of social work refers not only to individuals, but also to a family, group or community. A is wrong. The existence of service object is the basic premise of social work, B error. The service object is formed after the service occurs. Before that, they were in a potential state. C error. Customers can be divided into voluntary customers and involuntary customers according to their wishes when seeking services. D is correct. In the practice of social work, people who have difficulties in basic life are the main target groups of social work, and social work is both a service and a help to them. E is correct.