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Does CCB Credit Card Customer Service Center need to answer 20 calls an hour? Is the salary paid monthly during the training period? How long is the training period?
The number of calls per hour is 18, and 135 calls are received every day. But the current assessment system should be MPV performance, and the benchmark should be floating, so the more you receive, the better. The salary is paid monthly, whether you are in the training period or not, the salary is paid at a fixed time every month. The general training period is three months, but if CITIC needs it, encouragement is also possible, that is, "fast food" training, two months or even shorter, depending on CITIC's needs. However, training is "decoration" in any case, and only when you really go online can you realize the "true meaning" of this job. The amount of business knowledge is super large, and it is useless to take exams frequently. Festival fees and transportation subsidies.