The orange tree art education and training institution directly asks the person in charge to refund the money and go through the relevant procedures.

Beijing Dongcheng District Market Supervision Bureau released a new public list of consumer complaints from education and training institutions, showing that Beijing Orange Tree Culture Communication Co., Ltd. (hereinafter referred to as "Orange Tree") has been on the "complaint list" for three consecutive months.

Dongcheng District Market Supervision Bureau received consumer complaints from education and training institutions in the third phase from July 2, 2020 to June 20, 2020. There were 36 complaints from orange trees, with an average monthly complaint resolution rate of 3 1.33%.