Professional quality is reflected in the workplace; What is reflected in life is personal quality or moral cultivation. Professional quality refers to the internal norms, requirements and promotion of occupation, and it is the comprehensive quality shown in the process of occupation, including professional ethics, professional skills, professional behavior, professional style and professional consciousness norms; Improve time management ability, effective communication ability, teamwork ability, professionalism and team spirit; It is also very important that personal values and corporate values can be interlinked.

Teacher Weng Shizeng's Professional Quality Training Course for Professional Managers

First, role cognition

1, the management literacy of managers

(1) What is a professional manager? (2) The core values of professional managers; (3) the executive power of professional managers.

2. As a subordinate professional manager.

(1) The professional manager is the operator's body double(2) As the operator, he is also a "four standard".

3. Professional managers as colleagues

(1) colleagues are my internal customers; (2) Common misunderstandings; (3) How to satisfy "internal customers".

4. As a professional manager of the boss

(1) The role orientation of professional managers as bosses; (2) Common misunderstandings; (3) The essentials to realize the role of boss.

Second, time management.

1, time analysis

(1) Importance of analysis time; (2) Time analysis method.

2, the second quadrant work method

(1) four-quadrant work classification; (2) The second quadrant working method.

Step 3 develop good habits

(1) Bad habits must be changed; (2) Four stages of forming good habits.

Check yourself to see if you have the following bad habits:

Third, effective communication.

1, why is the ditch impassable?

(1) communication barriers; (2) Organizational communication and interpersonal communication.

2. Objects and channels of communication

(1) communication object; (2) communication channels; (3) The essentials of selecting communication objects and communication channels.

3. Communication is the art of listening

(1) The importance of listening; (2) the benefits of listening; (3) Hearing impairment; The sales manager complained to the marketing manager that advertisements in South China did not promote sales. (4) Listening skills; Case: the situation of the manager of the administrative department and the manager of the sales department; Case: Kicking a cat.

4, feedback skills

Feedback is part of the communication process; (2) feedback skills; (3) Skills of receiving feedback.

5. How to report to the boss?

(1) communication barriers with superiors; (2) The main points of the report.

6. Horizontal communication

(1) horizontal communication barriers; (2) the way of horizontal communication.

7. Ways to sell suggestions to subordinates

(1) Common misunderstandings; (2) Selling according to the different attitudes of subordinates.

B. how should I go to the professional quality improvement class?

It should be the right medicine, combining work and rest

C. What are the aspects of professional quality training?

You can look at the professional quality training content developed by teacher Chen Xinxian according to the needs of enterprises, hoping to help you. If there is no pertinence, you can search for "Chen Xinxian" on Teacher Chen Xinxian's website.

Improving the professional quality of enterprise employees

Employees who constantly improve themselves are employees who continue to create value, and they are employees that enterprises really need. Self-confident but not self-righteous, enterprising but not jumping around, flexible but not arrogant, idealistic but not divorced from reality, away from "complaining, laziness and emotionalism", change "want me to do" into "I want to do" to improve the plasticity and competitiveness of the workplace; Combine knowledge with practice, give play to "enthusiasm, creativity and initiative" and be a "responsible, dedicated and pragmatic" good employee!

Lecturer: Chen Xinxian

Course duration: 1-2 days

Course target: grass-roots employees and middle managers.

Course mode: case teaching, group practice, scenario simulation and experience.

Course background:

2 1 century, talents have become the key factor to determine the success or failure of competition. If an enterprise wants to develop in the fierce market competition, it must first gain the advantage of talent competition, and enterprise training, as a powerful tool for enterprises to gain competitive advantage, has undoubtedly become an effective way to make up for the shortage of talents in enterprises. However, the present situation of enterprise training in China is not optimistic, and there are still some problems. In particular, the army of "enterprise employees", riding the 2 1 century express train, poured into the enterprise and became an indispensable part of the enterprise. They have different temperament and characteristics from the former employees of the enterprise. In the face of this group, how should enterprises conduct training in order to mold the "enterprise employees" who have entered the workplace into the talents needed by enterprises and become the focus of people's attention.

Under normal circumstances, an employee can only play about 50% of his ability; If an employee is well-trained in professional quality and ability development, he can exert 80-80% of his ability, thus greatly improving his personal work efficiency and the overall efficiency of the enterprise. Therefore, the training and management of enterprise employees is one of the powerful ways for enterprises and employees to improve their competitiveness in the economic crisis!

Course objectives:

An analysis of the professional psychology of enterprise employees under the crisis

Shaping professional sunshine mentality

Improve emotional management ability

Develop good communication skills

Establish effective action ability

Course outline:

The first part, the professional psychology of enterprise employees.

1, the work motivation of enterprise employees

2. Professional psychological characteristics of enterprise employees

3. Professional psychology under the financial crisis.

The second part, the career goals of enterprise employees.

1 What do I want to do

Ideal will and hobbies

Values and self-realization

2. What can I do?

Quality, personality, skills, physical strength

Vocational interest test and temperament evaluation

3. What should I do?

One's own conditions, social environment, family and opportunities

The third part, the professional mentality of enterprise employees.

1, role conversion

From natural person to professional person

Learn self-discipline

Step 2 be positive and optimistic

Sunshine mentality: Every day the sun is new.

Insist not to give up

3. Self-realization

Boss mentality: I work for myself

Self-investment: sharpen a sword in ten years

4, teamwork

Team spirit 1+ 1 >2

Be brave in dedication and be a supporting role.

5. Value perception

The Integration of Individual and Enterprise Core Values

Dance on the stage of the enterprise

The fourth part, good communication skills

Case study: Assistant General Manager resigned!

Psychoanalysis: Do you still need to learn to communicate?

Optimal management

1. Bidirectional communication rules

2. Experience table and two-way communication

3. Active listening and confident expression

4. Five steps to effective communication

Simulation exercise: communication skills improvement training (30 minutes)

The fifth part, effective action ability.

Case study: knowing is impossible!

Psychoanalysis: easier said than done.

Part VI: Summary of the process of improving the professional quality of enterprise employees.

D. What did you learn from the course "Professional Literacy"?

Familiarity with this course means that we should pay attention to some things in various images in the future and avoid some embarrassing problems.

E how to integrate the cultivation of students' professional quality into the professional core curriculum

Through the investigation and study of many domestic enterprises and institutions, the Central Institute of Education confirmed that modern enterprises and markets pay more attention to students' basic qualities, basic professional skills and professional qualities than the certificates they have. That is, higher professional quality, the specific requirements of enterprises for these three aspects are: in terms of personal basic quality, enterprises hope that students can improve their mental health quality; In terms of basic professional skills, enterprises believe that students should have the necessary professional knowledge and skills, and in terms of professional literacy, employers especially hope that students have serious and responsible professional literacy; Honest and trustworthy spirit based on morality; The innovative spirit of keeping pace with the times and being proactive; Selfless, fearless and adventurous dedication; The spirit of hard work and tenacious struggle; The spirit of cooperation with the overall situation in mind and unity and cooperation.

Ningbo Huatong Electric Appliance Group Co., Ltd. is located in the hometown of Bao Yugang, the "world ship king". It is a well-known private enterprise and has a close relationship with our school. In order to achieve leap-forward development, the company put forward the concept of "humanistic communication" and "human resources are the first resource of enterprises", so as to comprehensively improve the ideological and moral quality and professional and technical quality of all employees and cultivate dedication, ideals, morality and culture.

Professional consciousness: You should have a strong professional consciousness in a unit and a post. It is the professional consciousness that every employee must have to love his job, ensure quality and quantity, and complete his job well. Only with professional consciousness can we have the industrial consciousness of the working class. This is the core of the four major vocational education.

Vocational skills: every employee should "do what he or she does, love what he or she does, specialize in what he or she does, and be good at what he or she does" ... A person may not have a diploma, but he or she cannot do without skills and knowledge.

Professional discipline: enterprise discipline is a favorable guarantee for employee cohesion and normal operation of enterprises.

Professional ethics: Morality is the embodiment of character and the criterion of being a man. Professional ethics is self-restraint, self-improvement and mutual restraint, and it is the basis for putting the interests of the company above all lofty thoughts and behaviors.

In fact, whether the vocational middle school can have vitality in the process of running a school depends on whether we seek the development of vocational education according to the development of social economy and whether we set the goal of running a school around the talent demand of local economy, which should be a clear understanding of our vocational educators. Therefore, at this stage, educators in China's vocational middle schools should take cultivating vocational students' good professional quality as one of the most important work goals. So, what is professionalism?

Literacy and ci hai are interpreted as the routine practice of self-cultivation and self-cultivation, and also refer to the cultivation on weekdays. Professional accomplishment refers to the quality and accomplishment that social people should have when they are engaged in a specific activity. We believe that professionalism includes six aspects: professional language, professional knowledge, professional thinking, professional technology, professionalism and professional ethics. From the above six aspects, the first four aspects constitute professional skills, which we usually call "talent", while the last two aspects constitute professional ethics, which we usually call "virtue". Noble professional concept is the essence of professionalism, noble professionalism is the basis of professionalism, superb professional skills are the basis of professionalism, and excellent professional style is the embodiment of professionalism.

In the new era, we believe that the professional quality of vocational high school students includes the following aspects (see the figure below).

Professional beliefs (interest, ambition, will)

Professional emotion and professionalism (cooperation, dedication and innovation)

Professional quality professional ethics (honesty, trustworthiness and respect)

Vocational skills and professional knowledge (cultural knowledge, professional basic knowledge and related knowledge)

Vocational technology (operation, evaluation, development)

As graduates, the qualified higher vocational students we train must have the following points:

1, the spirit of being honest and trustworthy, selfless and fearless, and daring to take risks; Study hard, be conscientious and conscientious. It is the basic connotation of professionalism and the primary link of professionalism in the new era.

2. Collective concept and team spirit. With the rapid development of science and technology, the division of labor in modern society is becoming more and more detailed, and it is almost impossible for a person to complete a certain job independently. Only by relying on the full cooperation and close cooperation of all groups can we finally complete the complex work. Therefore, the collective concept and teamwork spirit have become the necessary qualities for modern workers to integrate into society, which has also become an important condition for many modern enterprises to select talents.

3. The spirit of courage and innovation. Vocational education is closely related to the current development of science and technology, which determines that vocational education must pay attention to cultivating students' spirit of continuous progress and innovation.

4, lifelong self-management, self-shaping ability. Self-management embodies the ability of self-discipline and self-control. In the face of various social challenges, only with strong self-control can we reasonably adjust our speech, behavior, mood and psychological state and face setbacks with a positive attitude and full enthusiasm. Self-shaping is the ability of self-evaluation and self-development, and it is the necessary ability for a person to constantly know the world, change himself and adapt to the environment in order to achieve higher development.

5. Strong perseverance and noble character. One has to face all kinds of hardships in life and work. Therefore, only by paying attention to cultivating students' strong perseverance and noble character can they stand the baptism when facing the test of life.

6. Deep cultural background and rich professional basic knowledge. Due to the particularity of vocational education, we should pay attention to deal with the two contradictions of solidity and application in the teaching of professional basic knowledge, that is, the relationship between theoretical teaching and practical application teaching. Learning knowledge should be based on the principle of sufficiency, and we can't talk about "deep understanding" just by mentioning theory. We must regard theoretical teaching as the basic content of practical application teaching, and improve the effectiveness and level of practical application teaching on the premise of grasping theoretical teaching.

7. Strong computer application ability, especially Internet interaction ability. Modern processing industry is based on computer control, so the level of computer application ability is an important standard to measure the technical level of a modern mechanic.

In the process of cultivating the professional quality of higher vocational students, we can take the following effective measures.

1. Strengthen school-enterprise cooperation and introduce modern enterprise culture and management system.

School-enterprise cooperation is an important way to cultivate students' professional beliefs, professionalism and professional ethics. Introduce modern corporate culture through school-enterprise cooperation, so that students can be influenced by modern corporate culture. Through joint education, schools can set training objectives, adjust specialty settings, reform teaching content and teaching methods according to the development requirements of enterprises and job requirements, and enhance the pertinence and flexibility of running schools; Enterprises can get in touch with the school in advance about the employment situation they need, so that those who are in urgent need of the enterprise can be taught and stored in the school as soon as possible, so that they can find a good job as soon as they graduate; On the one hand, students can be influenced by corporate culture in advance and feel the characteristics of the enterprise, on the other hand, they can have the opportunity to receive targeted internship training in the enterprise workshop to improve their practical ability. Achieve a real win-win situation.

2. Cultivate students' spirit of unity and cooperation through social practice.

Every winter and summer vacation, the school will organize students to participate in social practice activities, requiring students to go to enterprises and institutions to participate in practice in groups of three or five, so that students can have extensive contact with society and understand the importance of unity and cooperation.

3. Deepen curriculum reform and effectively improve students' skill level.

According to the spirit of "the State Council's Decision on Vigorously Promoting the Reform and Development of Vocational Education", combined with the reality of our school, we will take the full implementation of the credit system as a breakthrough and intensify the curriculum reform. In the specific work, first determine the curriculum objectives and their basic contents, including the needs of society, economy and labor market for the curriculum, the purpose, objectives and contents of the curriculum. The second is to carefully choose the structure and type of the course. The principle of operation is to meet the needs of students' employment and improve their practical ability through career-oriented curriculum reform.

4. Keep pace with the times and innovate moral education methods.

While strengthening the education of students' daily behavior norms, our school has made concerted efforts to strengthen the education of students' moral sentiments through various channels and forms. Through the annual culture and art festival and skills festival, moral education with strong preaching color is integrated into the activities, so that students can get education naturally, cultivate good conduct habits and improve practical skills. Through speech contest, debate contest, young volunteers and other forms of competitions and activities, students can deeply understand the important role and significance of ideals, sentiments, morality and beliefs in real life, and at the same time exercise and improve their abilities. At the same time, actively explore the introduction of modern enterprise management system and mode, update the school management concept of leaders and teachers, realize the organic combination of school management and enterprise management, create a modern enterprise management environment and cultivate students' professional feelings.

The competition among modern enterprises is, in the final analysis, the competition of talents, and the talent composition of each enterprise presents the characteristics of "pyramid". Our vocational middle school trains talents in the middle and lower parts of the pyramid. Whether an enterprise can prosper or not, the stability of its foundation often plays a decisive role. Under the new economy and new situation, how to train a group of outstanding, qualified graduates who meet the needs of enterprises and institutions in vocational middle schools according to their own school-running characteristics is a major issue for every vocational educator and the best way to truly implement the spirit of the national vocational education work conference.

F. How to treat the vocational quality courses in vocational education?

You should understand what a major is, then its importance, and the most important thing is how it can help you. Be prepared before class, listen carefully, and sum up and reflect after class with practice.

G. how to write the course of vocational quality education?

The content of professional quality training covers a wide range, and it is not easy to extract a representative and acceptable language. But the purpose of training is to make college students physically and mentally healthy, share weal and woe, adhere to principles, abide by laws and regulations, put honesty first, work efficiently, unite and cooperate, take the overall situation into account, study diligently, be responsible in words and deeds, and keep pace with the times. Therefore, the cultivation of professional quality should be mainly reflected in the following aspects:

1. Cultivation of moral quality. It is an undeniable fact that when many units sign employment agreements with students, the first thing they look at is personality, followed by personal ability. Therefore, it is necessary to educate college students on social morality, professional ethics and family virtues, which is the educational concept of education first and moral education first. The socialist concept of honor and disgrace with "eight honors and eight disgraces" as the main content is an important part of the socialist core value system, which profoundly reveals the essential requirements of socialist moral norms and provides us with reference for moral education. Guide college students to start from the little things around them, start from bit by bit, and form excellent quality, both based on reality and ambitious. Morality is the first line of defense in life, and individual self-discipline should be observed. Facts have proved that it is not enough to cultivate moral quality only by education, but also by law and discipline education. Law and discipline education is beneficial for college students to standardize their words and deeds and form excellent moral quality.

2. Cultivation of team spirit. Unity and cooperation is the way of human survival, and the consciousness of unity and cooperation is an important quality of modern people. Large-scale production and fast-paced social lifestyle in modern society require people to have a high sense of cooperation and team spirit. Unity is strength, and cooperation is ability. The success from basketball match to manned spaceflight project is the best example. To enhance the sense of unity and cooperation, we should start from our daily study and life. Students' associations and interest groups often communicate. In teaching, curriculum design, social practice activities, professional skills training and practical training, we should consciously increase the scene of simulating team work, and teachers should play a guiding role and guide members to work together. Through collective activities, learn the correct "struggle" and respectable "concession", enhance the sense of urgency and cohesion of team cooperation in * * * activities, and cultivate the spirit of team cooperation.

3. Cultivation of professional quality. After investigation and study, American psychologists found that the important reason for the failure of some smart people is that although they have excellent personal talents and knowledge, they can't make up for the more fatal defects in their attitudes-lack of dedication, lack of loyalty to his unit and initiative inspired by a sense of responsibility. The experience of many successful people can further verify the importance of diligence and dedication to personal development. Treat any work with a serious attitude and take the initiative to complete every work. The cultivation of students' professional quality must be integrated into all aspects of students' study and life, from the first classroom to the second classroom, from basic courses to professional courses, from on-campus experimental training to off-campus social practice, so as to build a situation of all-round training, all-round training and all-round exercise.

4. Market concept cultivation. Market economy is a competitive mechanism and a sieve for survival of the fittest. Facing the increasing employment pressure, higher vocational students must cultivate some market concepts, such as information concept, quality concept, service concept, law and discipline concept, benefit concept,

Innovative ideas.

5. Vocational skills training. The training goal of vocational education determines that all our work must serve the improvement of students' professional ability. Curriculum construction, specialty construction, teaching staff construction, experimental training base construction and training scheme optimization should all be carried out closely around the continuous improvement of students' professional skills and lay the foundation for the improvement of students' professional ability.

H. How to teach professional quality courses well

First of all, if you are a student. You should understand what a major is, then its importance, and the most important thing is how it can help you. Be prepared before class, listen carefully, and sum up and reflect after class with practice.

Secondly, if you are a lecturer, you should understand the content of professionalism, and then start with the importance, essence, content and how to do it, without the harm of professionalism. . . . Short stories, cases, etc. Can be interspersed in the middle, as vivid as possible. The topic can be positioned as sunshine mentality. How to be an excellent employee

Finally, you can refer to Life Can Walk in a Straight Line written by Li Yanhong.

1. What are the five dimensions of the professional literacy course?

Professional accomplishment mainly includes loyalty to the company.