The Ritz-Carlton Hotel is known as the representative of luxury hotels in the world. It puts forward the idea that waiters are gentlemen and ladies who serve gentlemen and ladies. In addition, its employees have a quota of $2,000 to serve the guests in need, and employees can take a taxi directly to return the left-over items to the guests without asking their superiors.
Hotel analysts believe that the success of Ritz-Carlton not only gives employees enough authorization, but also pays more attention to the cultivation of employees in training.