Building relationships: Building good relationships with customers is the key to successful sales. You can establish contact by greeting customers, asking about family situation and understanding customer needs.
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Customer orientation: We should put the customer's needs and interests first, consider the customer's needs and budget, and provide personalized solutions.
Professional knowledge: knowing the relevant knowledge and laws of cemetery can answer customers' questions, solve customers' doubts and improve their trust.
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Guide customers: on the basis of understanding customers' needs, properly guide customers to choose appropriate cemetery types, specifications and locations.
Create an atmosphere: through good communication, meticulous service and friendly attitude, create a relaxed and pleasant experience of buying tombs.
Reasonable pricing: according to market conditions, cemetery location and specifications and other factors, provide reasonable prices to avoid the impact of high or low prices on sales.
Gifts: Giving customers some small gifts appropriately can increase their goodwill and willingness to buy.
In short, selling cemeteries needs to master certain skills and words, so that customers can feel that they are valued and cared for, thus promoting sales.