Strengthen organizational leadership and solidly promote the creation work. The station attaches great importance to the creation of civilization, including the creation of civilized units in the "Twelfth Five-Year Plan", and is deployed, implemented and inspected with the charging work. In order to ensure the smooth development of the creation work and achieve practical results, the station has been fully implemented since the beginning of the year. First, improve the organization, set up a creation leading group with the stationmaster as the team leader and the heads of various departments as members, adhere to the working mechanism that the top leader takes overall responsibility, the leaders in charge are specifically responsible, and the functional departments are responsible for each other, designate special departments and personnel to be responsible for the daily creation of civilized units, and promote the creation with strong organizational leadership. The second is extensive publicity and launch. At the beginning of the year, the station held a mobilization meeting to mobilize the cadres and workers of the whole station to join in the creation work. Usually, workers' seminars, publicity columns, study lectures and other forms are used for extensive publicity, which makes the creation work deeply rooted in the hearts of the people and forms a strong atmosphere in which all staff actively participate and the party and government working groups work together. The third is to refine responsibilities and pay close attention to implementation. Formulated the implementation opinions of the creation work, issued the promotion table of the goal decomposition of the creation work, signed the responsibility form at different levels, decomposed the tasks, implemented the responsibilities, and insisted on regular scheduling and monthly assessment, so as to achieve planning, measures, implementation and assessment. Creative work is gradual and in-depth.
Deepen ideological and moral education. The most fundamental thing in creative work is to improve people's comprehensive quality. In the creation work, the station insisted on carrying out ideological and moral education, focusing on grasping the team and leading the team. The first is to strengthen team building. Improve the study system of the Party branch, formulate the study plan of the central group theory, seriously study the theory of the central group, persist in holding three meetings, timely convey the spirit of studying the documents of the higher party committees, and always arm the team with the party's theory to unify their thinking. Pay attention to team unity, adhere to the division of responsibilities under collective leadership, and improve the democratic and scientific decision-making procedures. A group of people in the team are upright, set an example, be diligent and honest, and play an exemplary role everywhere. The second is to strengthen the construction of the workforce. Starting with improving employees' theoretical literacy, we pay close attention to their learning and training, formulate an annual learning, education and training plan, and carry out various forms of political theory, professional and technical skills, scientific and cultural knowledge learning and training activities, so that the overall quality of employees is continuously improved; Starting with ideological and moral education, it has carried out education of ideals and beliefs, professional ethics and revolutionary tradition successively; The moral lecture hall was established, the activity plan for the construction of the moral lecture hall was formulated, and various moral activities were actively carried out. Through these activities, the workers are guided to establish a correct outlook on life and values, strengthen their ideals and beliefs, carry forward healthy trends, love their jobs, respect their jobs, and greatly improve their mental outlook and ideological and moral level, laying a solid foundation for the extension of creative work to a high level. The third is to strengthen law and discipline and build a clean government. We carried out legal education, hired professionals to take legal knowledge classes, organized employees to watch warning education films, organized special discussions on anti-corruption and advocated honesty, and wrote their experiences. The legal concept of cadres and workers and their awareness of charging according to law have been significantly enhanced; Adhere to democratic management, open government affairs, introduce material procurement, use of funds, system regulations, open financial accounts on the wall, and accept supervision. Listen to employees' opinions and suggestions extensively, hold an employee symposium every quarter, solve existing problems on the spot, play a role as a bridge between workers' groups, actively reflect employees' difficulties and needs, and unblock employees' appeal channels. The relationship between cadres and masses in the whole station is harmonious, United as one, and high-spirited, forming a good situation in which echo each other makes efforts everywhere and plays a game of chess in the whole station.
Actively carry out activities to create civilization. Activities are the carrier of civilization creation, and the station is characterized by "richness, voluntary employees and distinctive features"
The main purpose is to list the plan of creating activities every year and carry out various activities according to the plan. First, a variety of cultural and sports activities have been carried out, and libraries, cultural and sports activity rooms, audio-visual classrooms and workers' homes have been established. , organize workers' sports meeting, get-together, speech contest, visit on March 8 and July 1 Sunday, etc. , thus enriching the amateur cultural life of employees and improving the cohesion of the unit; The second is to carry out quality education for a long time. Every year, the station will hold a "Reading Month" activity to encourage employees to read more and better books and strive to be knowledge-based employees. At the same time, insist on choosing an article on people, philosophy and popular science. Read to employees every week from ancient times to modern times, and ask them to write their own experiences and carry out reading exchanges, so that employees can gain new gains every week, learn from life and motivate themselves. Adhere to integrity education, establish integrity files for each employee, and let each employee make a solemn commitment to his behavior at the general meeting of all employees. These commitments, together with his usual performance, such as work assessment, violation of discipline and discipline, commendation and reward, are recorded in the integrity file as the basis for annual assessment, reward and promotion, and guide employees to do things honestly and attentively. The third is to carry out the activities of creating a "window of civilization" in a down-to-earth manner. Carry out "sincere face to face, warm and sincere" activities, and actively provide warm and high-quality services for drivers and passengers in the past; Teachers from Zibo Vocational College were hired to teach civilized etiquette knowledge, and a civilized etiquette exhibition contest was held, which improved the civilized and standardized service level of toll collectors. Select star toll squadrons and star toll collectors every month, select advanced departments, advanced individuals and civilized families at the end of the year, actively create an atmosphere of competing, learning, catching up, helping and surpassing in the whole station, and promote the activities of civilization creation to extend to departments, families and the front line.
Fourth, actively carry out volunteer service activities and learn from Lei Feng's "Five Ones" activities, set up volunteer service teams, formulate annual activity plans, and organize activities in a targeted and planned way in combination with the actual situation of the unit. Among them, he participated in the construction of urban and rural civilization, and formed a * * * construction unit with Xiaotao Village near the station, organized employees to volunteer to work in the village, sympathized with poor families and carried out social activities. Set up a volunteer service point in the toll plaza to provide policy advice and solve doubts for past car owners and the masses. Especially in the first Black Bull Festival and the first National Day holiday, volunteers gave up holiday rest to serve car owners, which was well received by drivers and passengers in the past. In the station, files of employees with difficulties have been established, "one helping one" assistance has been implemented, health checkups of employees have been organized every year, and activities such as "one-day charity" and donation for disaster areas have been carried out to cultivate employees' sense of social responsibility.
Pay close attention to the charging work and promote the overall work harmoniously. Charging is the central work of the station. With the aim of "charging according to law and contributing to society", the station adheres to the basic principles of charging more, charging more and serving better, organically integrates the charging work with the development of service economy, and realizes the harmonious promotion of the overall work. First, strict fee management. In accordance with the provisions of the state and the higher authorities on charges, scientific and careful measures have been formulated to stop leakage and increase income, and weekly analysis meetings on charges have been held to analyze and solve existing problems in time, dynamically evaluate charges, strengthen on-site monitoring and assessment of charges, and ensure full collection. Adhere to the working concept of solving the contradiction of charging outside the toll station, actively manage the charging environment, further narrow the distance with drivers and passengers, harmonize the relationship, win the understanding and recognition of drivers and passengers in the past, always keep the charging environment safe and stable, and keep the charging amount growing steadily year by year. Actively serve the local economic development. The station insists on organizing an on-site service consultation activity every quarter, and widely listens to the opinions and suggestions of various departments and enterprises on the charging work. At the same time, actively handle the unified payment certificate of qualified vehicles of all departments, enterprises and investment-attracting enterprises, so that all departments and enterprises can pass through toll stations more conveniently and quickly; For the motorcades coming to gaoqing county for inspection, sightseeing and investigation, the station provides special lanes to ensure their rapid passage. Conscientiously implement the "green channel" and other policies that benefit the people, and set up a "green channel" for coal transportation, fresh agricultural products transportation, corn straw transportation and agricultural production machinery transportation in Sanqiu to make it pass quickly. The second is to pay close attention to standardized management. Establish and improve perfect rules and regulations, clarify job responsibilities, standardize work processes, make public service commitments, implement the service of asking first and receiving first, complete within a time limit, adhere to the monthly work assessment, pay attention to social image, and formulate the Measures for the Management of Employees' Social Image to restrain employees' behavior. The overall work has achieved scientific and standardized management, high quality and high efficiency, and the staff members are neatly dressed, dignified in appearance and clean and beautiful in sanitary environment. Third, do a good job in safety and clean government. Improve various safety systems, sign safety production responsibility letters at different levels, strengthen safety publicity, education, inspection, assessment, rewards and punishments, formulate and improve various emergency support plans, and carry out various forms of preventive emergency drills to maintain safety and no accidents. The anti-corruption work has firmly established the awareness of persistent efforts, improved various anti-corruption measures, actively carried out anti-corruption warning education activities, formulated the implementation plan of anti-corruption charges and the anti-corruption risk prevention and control manual, put an end to irregular charging behavior, and no anti-corruption problems occurred. In the future, the station will further intensify the efforts to create civilization, further improve the standards and level of creation, and show the civilized image of Gaoqing Toll Station to the society with first-class quality, first-class management, first-class service and first-class performance.
Please adopt
If you agree with my answer, please adopt it in time.
~ If you agree with my answer, please click the button "Adopt as Satisfied Answer" in time.
~ ~ friends who ask questions on mobile phones can only be satisfied with the evaluation points in the upper right corner of the client.
~ Your adoption is my motivation.
~~O(∩_∩)O, remember to praise the adoption and help each other.