The training institution successfully refunded 123 15. If the training institution does not refund the fees, you can call 123 15 to complain, or you can complain to the market supervision department. In this case, complaining is the most direct and convenient way. After calling the hotline 123 15, explain the problems and contents of the complaint to the staff and ask for rights protection. 123 15 After accepting the complaint, refer it to the department that specially supervises the online training course for handling according to law. The complainant can wait for the result.

The function of 123 15

123 15 is a consumer complaint hotline and a nationwide internet platform. 123 15 The things that can be solved are mainly related to consumers' daily consumption, mainly including the behavior of buying, using goods or receiving services for daily consumption, and the behavior of arguing with operators about consumers' rights and interests and requesting the market supervision department to resolve the dispute. The market supervision department with handling authority shall make a decision on acceptance or rejection within seven working days from the date of receiving the complaint, and inform the complainant.