1. Prepare before meals

(1) Understand the reception object, reception number, guest identity, seating time, banquet decoration requirements, guest dietary requirements, especially any special requirements.

(2) Be familiar with the menu content and serving order, and master the characteristics and service procedures of each dish.

(3) Set the banquet table, highlight the theme and prepare the items needed for the banquet.

2. Banquet service

(1) greet the guests politely and guide them to their seats.

(2) Give the guests napkins.

(3) Ask the guests what to drink.

(4) pour tea for the guests.

(5) Remove the small towel.

(6) Take off the chopsticks cover for the guest, open the mouth cloth and hand it to the guest.

(7) pour drinks and drinks for guests.

(8) Remove the teacup.

(9) After obtaining the consent of the guests, notify the kitchen to serve.

(10) Serve the guests, introduce the names of the dishes, and take the initiative to serve the guests as needed.

(1 1) Clear the empty plates on the desktop in time and replace the bone plates and ashtrays for the guests.

(12) After the guests have finished eating, serve them with cups, pour tea and bring small towels.

(13) Clean the countertop.

(14) Desserts, fruits, bone plates and forks are served.

(15) Ask the guests what else they need and whether they are satisfied.

(16) The guest checks out and submits the bill.

(17) Pull out the chair for the guests and see them off. Welcome to visit again.